Artificial Intelligence Management

Artificial Intelligence (AI) is rapidly transforming how projects are managed across industries. Project managers and team leaders are discovering that AI-powered tools can shoulder much of the “grunt work” – from drafting project plans to summarizing status updates – allowing human teams to focus on strategic decision-making and creative problem-solving. In my years of leading teams both in the military and corporate world, I’ve learned the value of leveraging the right tools to multiply a team’s effectiveness.

Bots & Bosses: The Hilariously Chaotic Symphony of Management in the Age of AI is a comprehensive yet accessible guide that helps managers understand how AI can enhance their work rather than threaten it. This book helps to illuminate how AI can automate routine tasks, help with data-driven decision-making, and even strengthen the personalization of employee management without erasing the human touch that is so integral to effective leadership.

Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.