Behavior Management

Sociologist and law professor Kevin Woodson knows firsthand what life at a top law firm feels like as a Black man. Examining the experiences of more than one hundred Black professionals at prestigious firms, Woodson discovers that their biggest obstacle in the workplace isn’t explicit bias but racial discomfort, or the unease Black employees feel in workplaces that are steeped in Whiteness. The Black Ceiling is a vital resource for leaders at preeminent firms, Black professionals and students, managers within mostly White organizations, and anyone committed to cultivating diverse workplaces.

Toxic thoughts arise from negative surroundings including colleagues at work, friends, and family. They can also arise from negative experiences you have daily. Toxic thoughts happen to everyone, but it is up to you to allow it to affect you or brush it off as a mere suggestion. Think of thoughts as suggestions. You have the power to decide whether they are true or not. When you decide to believe that you’re a shy person, then your behavior will conform to your thoughts. And if you believe that you’re a confident person, then you will behave like a charismatic person.

Today's leaders know that speed and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge?

Most problems are fairly easy: they have a few likely potential root causes. The most important problems often have hundreds or thousands of potential root causes within very complex systems. Such problems are hard problems, and are highly resistant to guessing, brainstorming, or problem-solving methodologies that require conjuring a list of possible causes. Great problem-solvers are armed with a set of behaviors that allows them to avoid guessing.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

In DBAFD, Milstein asserts that it’s incumbent upon leadership to promote and model strong, meaningful relationships throughout the community. At the basis of all relationships is trust, and while trust can be built through competency, reliability, and intimacy, it is easily destroyed when leaders’ raging egos are manifested too much of the time.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

Among the first female reporters at The Wall Street Journal, Joann S. Lublin faced a number of uphill battles in her career. She became deputy bureau chief of the Journal's important London bureau, its first run by women. Now, she and dozens of other women who successfully navigated the corporate battlefield share their valuable leadership lessons.

A must-listen for service professionals of every level, this essential book takes the proven Lean principles of the best-selling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you'll learn how take advantage of all Lean has to offer.

The five-day workweek is a pillar of modern life, but it isn't backed by science, ancient wisdom, or divine decree. It's simply a relic of the industrial age—and it's time for an upgrade. What if we could be more productive while working fewer days? Just a few years ago, a shortened workweek seemed like a radical idea. Today, it's a serious strategy being embraced by forward-thinking business leaders, progressive politicians, and a new generation of workers demanding more-meaningful productivity.

Are you tired of losing your best employees? Struggling to fill positions in your organization? Brace yourself: 1 in 4 of your existing employees are eyeing the exit door! Here's the shocking truth: it's not all about the money. In this game-changing book, you'll uncover the secrets to what truly drives employee satisfaction and retention. Say goodbye to the financial drain of disengaged employees who are typically costing you 34% of their annual salary in company losses.

Organizational structures are ineffective when they do not delineate and define accountabilities. Brian Dive focuses upon the implications of clear accountability for leadership, with an in-depth analysis of “distributed leadership” - a concept neglected in the leadership literature to date. Dive explores the relationship between leadership, accountability, and organizational structure. He argues that the majority of leadership-related problems arise not from ineffective individuals but from organizational structures that lack accountable jobs.

Regardless of company size or industry, leaders are always on the lookout for innovative ways to get work done quickly and efficiently. They need employees on whom they can rely and trust to protect the interests of the company - employees, like you, who will become tomorrow's leaders. To achieve success in the competitive corporate world, you must be willing to embrace these challenges and effectively navigate any organization.

In this candid and personal account, Vineet Nayar—HCLT's celebrated CEO—recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around.

Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems - everything from regulatory compliance to cybersecurity, the kinds of problems that only teams of multidisciplinary experts can tackle. Yet most firms have carved up their highly specialized, professional experts into narrowly defined practice areas, and collaborating across these silos is often messy, risky, and expensive.

Technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability.

Lire (ou relire) Le Prince de Machiavel est passionnant. Le faire à la lumière du monde de l'entreprise actuel très éclairant. Hatim Ben Ahmed conjugue une lecture fine de Machiavel et son expérience professionnelle afin de proposer aux entrepreneurs et dirigeants d'en découvrir les préceptes, qui se révèlent d'une étonnante pertinence dans leur quotidien de gestionnaires.

Whether you're stuck in middle management, stalled in mid-career, or mulling over a major career change, sometimes the proverbial glass ceiling feels very real indeed - a barrier keeping you from fulfilling your potential. Unlike other books, which focus on fixing you, Kick Some Glass empowers you to break through your glass ceiling and guides you toward understanding your context and uncovering what you really want, what your definition of success is, what your values are, and how to set the goals to reach your potential.

If you have trouble managing your emotions and relationships, you may have borderline personality disorder, or BPD. It can be scary to live with and very hard to explain to your loved ones, but please remember that it’s not your fault and that you can find help. Today’s psychological science knows a lot about BPD and there are some very effective therapeutic tools to help you. One such tool is DBT (dialectical behavior therapy) which can be done with a therapist or in a do-it-yourself setting.

Listen to the experts reveal the secrets of preparing budgets, justifying investments to top management, motivating employees, and more. Why waste years at an expensive business school, when you can hear top professors present all the practical strategies and techniques that M.B.A. candidates must learn - from management and accounting to marketing and human resources.