Building Communication Skills

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

Expert speaking coach Ian Nichol writes a thorough and authoritative guide to public speaking. Written in an engaging and informative style, with a great undercurrent of humour, Stand and Deliver! makes for a relaxing and highly enjoyable listen, which reinforces Ian’s no-nonsense message on how listeners can dramatically improve their speaking performances. Ian’s unfailing honesty when setting out his personal experiences of triumph and disaster will inspire listeners, teaching them that what works for one person may not work for another.

Are you stuck in a cycle of repetitive arguments with your partner? Do parenting challenges, critical family dynamics, or past hurts in friendships weigh on you? The Connection Playbook is your essential guide to transforming these relationships into deep, meaningful connections. This book is meticulously crafted to help you navigate the complexities of relationships—whether with your spouse, children, parents, friends, or colleagues. Each chapter provides not only insightful narratives but also practical exercises designed to foster vulnerability, understanding, and genuine connection.

Conflict Resolution builds on positive approaches to support other people and build bridges to reach a satisfactory solution for all parties. This audio book encourages you to accept conflict as a normal part of everyone’s life so you can move on productively to deal with it, rather than get depressed by the presence of conflict in your life and work.

As lições do curso de Dinâmica Interpessoal de Stanford, o mais famoso e popular do MBA da universidade.

Drawing upon classic wisdom and new research in the psychology of well-being, Finding Happiness shows how to build friendships, overcome barriers to closeness, make a difference in people's lives, and face the future without anxiety.

Nowadays, we are living in a selfish era, and it is a difficult time for generous people. We need to give priority to ourselves, our needs, and wishes. There are people, especially those with lack of self-esteem, who cave at the first sign of pressure. This happens to those who cannot say no. In this audiobook, you can find some tips to learn how to stop saying yes when you want to say no.

What are the rules for developing and maintaining friends? How do you interpret cues from body language? What keeps a conversation going the best? Similar to mastering multiplication tables, social skills are something that all children must learn. Fortunately, this book's 150 excellent exercises and activities make learning social skills super fun.

This accessible guide for time-pressed families provides brief essays on various aspects of mindful parenting, along with simple, five-minute exercises. Embrace mindfulness to truly connect with the ones you love. If you are looking for a more enriching and empathetic way to raise your children...

Many shy individuals grapple with similar struggles, yet there is hope for change. The strategies within this book are crafted to help you step out of your comfort zone and master the art of small talk with ease.

Narrated by Chef Terrell Jabbarr, Squash the Beef is artfully written and engaging. The way the narrator weaves food into his personal story and adds a flavorful life lesson onto the plate is masterful.

Are you craving more profound, more authentic relationships in a world that often feels disconnected? Do you navigate surface-level conversations, longing for genuine emotional intimacy and trust? If so, Connection Code is the transformative guide to creating more robust, more meaningful bonds with everyone in your life—whether it’s with family, friends, colleagues, or even new acquaintances.

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.

You’ve achieved your dream of becoming a teacher. Now it’s time to thrive in your academic environment. Fostering positive relationships within schools can be more complex than teachers expect. For instance, how do you manage a challenging parent or communicate with a struggling child? What about developing a healthy relationship with your school principal? Building Productive Relationships in a Secondary School Environment breaks down all those potentially tricky situations and explains how to handle them professionally.

In the digital era of isolation, more adults are lonely or dissatisfied with their social life than ever before. A common issue people face is that they're not sure how to make friends and create a social life. In this book, you will find a practical solution for adults who are ready to improve their social life. There is no unrealistic positive magic pill vibe here. I'll go over the basics so you can improve your social skills...and if you already have good social skills, then I'll share many advanced concepts and techniques to help you develop even better social skills.

Life’s goals and success are intrinsically tied to relationships. What if you could strengthen and develop key relationships to achieve your desired success? Unlock your personal authenticity to nurture meaningful relationships in your life. To survive in this modern, ever-changing, and competitive world, you must develop stronger, more viable relationships. Patrick Youngblood tackles difficult, real-life scenarios with a dry sense of humor and offers time-honored and practical principles that will both lift and inspire.

In The Customer Connection: Life Lessons from Behind the Chair, you’ll embark on a transformative journey into the world of a seasoned “hairapist,” where the salon chair becomes a unique vantage point for understanding human nature.

Nuts and Bolts helps you figure out the stuff that makes people tick. It provides the key to cracking the communication code. It’s rooted in straight talk, without losing a sense of humor. All of us are forced to deal with people who confound and annoy us; this book neutralizes that frustration. Hundreds of thousands have experienced these concepts. Now, it’s your turn. Anywhere there are people, there is behavior; anywhere there is behavior…this book can help.

This book will guide you through all things relationships, from forming new ones to improving the ones you already have. It includes any and all types of relationships from work and professional relationships to romantic or sexual ones. This book includes an extensive section on how to communicate within these relationships most effectively and how to keep them going strong so that they can last forever!

Conflict in relationships is inevitable. If you haven't had a conflict yet, you haven't been paying attention. A short book, packed with wisdom, disarming humor, and refreshing directness, Constructive Conflict shows how you can manage your conflicts.