Building Culture

Our government organizations face political fallout, media scrutiny, reduced funding, and the many challenges involved in motivating large, multi-layered and highly regulated organizations. It's no surprise that many government organizations report that their employees are less engaged than ever and that leaders feel helpless to change the situation. In many cases, employees and government leaders are caught in a vicious cycle. Performance declines, scrutiny increases, and employee paralysis ensues. How do you break this cycle and begin building successful government?

It is virtually impossible to feel connected and supported in life when you don’t feel that way where you spend most of our time—at work. In The Business of Friendship, friendship expert Shasta Nelson unpacks the distinct ways we can make work relationships the healthiest they can be, both...

We’ve learned that whatever your company delivers, your success depends on how your people work as a team. Too often, we see companies keep a laser focus on improving business processes, only to find their people are miserable. We team up with leaders to create cultures and processes that set up a company to thrive on every front.

This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products. Author and Head of Product Inclusion Annie Jean-Baptiste outlines what those practices look like in industries beyond tech with fascinating case studies. Listeners will learn the key strategies and step-by-step processes for inclusive product design that limits risk and increases profitability.

Cultures and Beyond - The Podcast Transcripts (The Art of World Building, Book 6) discusses techniques on inventing names, organizations for good and evil, and armed forces like the army, navy, and air (or space) force. An extensive look into creating cultures led to four detailed episodes on determining cultural vision, scope, origins, social classes, and the all-important customs that reveal culture. A similar deep dive into inventing magic systems examines the principles behind devising great ones and just what is meant by a law of magic and its applications.

At the end of his earthly ministry, Jesus commissioned his followers to embrace a way of life making disciples. He extends that mission to us―a way of life rooted in relationship, focused on mutual growth, intentionality, and transformation as we follow Jesus together. Sadly, the activities and events that dominate many churches too often become an end in themselves and actually distract from discipleship. The Great Commission drifts out of focus of the whole church and becomes outsourced to a spiritual elite.

Hidden beneath the surface of the internet, a new, stark reality is looming - one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force. These people doing "ghost work" make the internet seem smart. An estimated 8 percent of Americans have worked at least once in this "ghost economy".

Determine how much of your organization’s operations are dependent on IT. Consider how much your organization relies on information technology to conduct business and make it a part of your culture to plan for contingencies in the event of a cyber incident. Identify and prioritize your organization’s critical assets and the associated impacts to operations if an incident were to occur.

How to Outsmart Office Politics is your manual for turning office politics into a career advantage instead of a career hazard. Written in clear, direct language, this book strips away corporate clichés and gives you the real playbook for navigating workplace power dynamics. Through practical strategies, sharp observations, and real-world examples, How to Outsmart Office Politics teaches you to move with precision instead of reacting blindly. You’ll learn to stop seeing office politics as a dirty game and start seeing it as a survival skill—one you can master with discipline and integrity.

Dive into this book and discover what’s possible when you follow the principles and practices that have made him the successful entrepreneur he is today. Take this journey and begin forging your own path to success that you’ve only dreamed of!

Read by the authors. To succeed in today’s hypercompetitive economy, managers must master creating a productive work environment for employees while still making numbers. Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals...

If You Build It, They Will Excel is written to guide and coach today's hospitality services managers on how to become effective and accomplished leaders, and how to build a great culture of excellence at their workplace. It teaches how to focus on people first; to treat them with respect, compassion, sincerity, fairness, and appreciation. It provides guidance on how to carry a leader's mindset and build great teams. It explains how to communicate effectively, and to celebrate both employees' and the organization's successes on a regular basis.

Trust is essential to all relationships, but knowing how to build and maintain it remains elusive. Drawing from three decades of research and consulting, trust experts Dennis and Michelle Reina provide a comprehensive roadmap for creating lasting trust in any relationship.

Task-Level Doom takes you on a journey through the highs and lows of quality improvement (QI), a world where facilitators walk the fine line between empowering teams and falling into the all-too-familiar trap of just doing the work for them. Drawing from over a decade of experience as a facilitator, leader, and strategist—plus five transformative years as a director building QI teams from scratch—this audiobook offers a candid look at the challenges and triumphs of creating a sustainable culture of improvement.

The Purpose Effect is aimed at both leaders and employees who wish to achieve a purpose mind-set on a personal level, for the organization where they are employed, and in their role at work, too. A business leader who is committed to purpose will create purpose for the organization. An employee who feels his/her personal sense of purpose is being fulfilled at work will be an invaluable asset to productivity and success.

As a leader, a coach is the most significant role you can play. Discover how coaching makes developing people a high-payoff activity where you can equip tomorrow’s leaders, today. As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation...

Reducing your organization’s cyber risks requires a holistic approach - similar to the approach you would take to address other operational risks. As with other risks, cyber risks can threaten. Managing cyber risks requires building a culture of cyber readiness.

Workplace finger-pointing stifles creativity, reduces productivity, and limits psychological safety. Although no one sets out to be judgmental, learning new habits is hard. Two experienced leadership and agilists coaches share a road-tested leadership model that continuously embraces humility and failure as part of the growth process to deliver results. By facilitating blame-free retrospective meetings, leaders chart a productive path forward. They amplify three essential motivators of purpose, autonomy, and co-intelligence within their team, layered on with four resilience factors.

Organizations and employees now spend an average of $18,000 dollars per year per employee for health costs. These are direct costs, but the hidden costs of time out of the office, distraction, disengagement, and turnover far exceed them. The Healthy Workplace Nudge explains the findings of research on 100 large organizations that have tackled the problems of employee health costs and disengagement in four fresh ways and explains how to create a workplace that is good for people, releases them to what they do best and enjoy most, and produces great and profitable work.

“You can’t help but be excited about what the future will look like, if all businesses embrace Patrice’s passion for reverse mentorship; her passion for a world in which all businesses are 100 percent diverse, inclusive, and equitable shines through on every page.” --From the Foreword...