Business Communication Essentials

""Billions of dollars in company revenue appear from nowhere.They're yours, and all you have to do is ship. Congratulations. You've managed to get your product across the chasm of market acceptance and into the tornado of market demand. It's all you can do to keep up with orders and keep track...

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...

This guidebook is your best bet for guiding you through the entire process of improving your social skills.

Charisma and magnetic presence are powerful assets that can significantly impact your ability to influence others and build meaningful relationships. These qualities are not merely about charm or a magnetic personality; they are deeply rooted in how you interact with others, convey confidence, and engage authentically. This chapter explores the essence of charisma, provides detailed strategies for developing a magnetic presence, and offers practical advice to enhance these traits.

The Essentials of Confident Communication brings together two bestselling guides—The Essentials of How to Talk to Anyone and The Essentials of Public Speaking—into one transformative volume. Whether you’re navigating everyday conversations or preparing for a big presentation, this 2-in-1 combo gives you the skills, strategies, and confidence to speak with clarity, connect deeply, and leave a lasting impression.

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

Mindfulness at Work Essentials for Dummies explores the many benefits of utilizing mindfulness techniques in the workplace, offering managers, HR professionals, and business people of all levels guidance on how mindfulness can help with the development of core business skills. You'll discover the key concepts of mindfulness and quickly grasp how its implementation in the workplace is a win-win for you, your team, and your organization as a whole.

The founder and CEO of Path North, Georgetown University professor, and former White House advisor teaches you how to find meaning, balance, and purpose throughout your career while reaching the highest levels of professional achievement—how to do well without losing yourself. Throughout his...

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed...

Transform your communication skills and connect like never before! In this audiobook, you'll discover the secrets of the world’s most effective communicators and learn how to build meaningful relationships, resolve conflicts, and inspire those around you. Whether you're looking to enhance your personal relationships, become a stronger leader, or simply communicate with greater confidence, Mastering the Art of Connection equips you with the tools to stand out in every conversation.

Negotiations can be a perplexing and often-intimidating endeavor. Are there aspects about the process that are hiding beneath the surface, unknown to even experienced negotiators? Or insider tools that would change your game considerably? The answer is yes—and they're all revealed in this practical guide from a world-renowned negotiation expert. Negotiation Essentials demystifies this all-important subject, helping you break the process down into easily digestible parts.

John C. Maxwell breaks down the personal characteristics necessary for becoming an effective team player. Leadership expert John C. Maxwell follows his bestselling The 17 Indisputable Laws of Teamwork with this powerfully succinct companion book. Stating that great team players are developed...

Networking Mastery gives you practical, confidence-building tools to make real connections without feeling fake or overwhelmed. Discover how to network in a way that’s authentic, effective, and aligned with your personal style—whether you're an introvert, a rising professional, or looking to grow your business. Includes actionable tips, mindset shifts, and worksheets to help you turn casual conversations into meaningful opportunities.

The most essential component of every project manager’s job is the ability to identify potential risks before they cause unnecessary headaches and turmoil all around. All projects are inherently risky, and complex ones can potentially be the downfall for even the most experienced project...

Have you noticed that on some days, everything seems to go so smoothly? Those times when everybody shares the same deadline and all of a sudden everything gets done. What’s going on here? What’s different in these scenarios? At the core of each situation is a replicable occurrence, a behavior pattern, or a trend you can understand and utilize. In fact, with just a little bit of heightened awareness and increased focus on your situation, you can pinpoint these exact patterns and recreate them at will.

Do you want to learn about business intelligence but don't feel like reading a boring textbook? In the modern business world, the pace of action continues to quicken. Businesses need to be able to get actionable insights from their data in order to make the right decisions to act rapidly and effectively. In this audiobook, you will be introduced to the concept of business intelligence.

In Command the Room, Greg Smith and Vince Bevacqua share their strategies for building connections through compelling communication. By first analyzing your purpose, you’ll understand your true motivations and the part they play in the story you create. You’ll learn the tools and tactics for speeches that resonate, along with the delivery techniques used by professional speakers.

In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second, or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders.

When should you email, and when should you call, fax, or just show up? What is the crucial–and most often overlooked–line in an email? What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell? Enter Send. Whether you email just...

Unlock next-level leadership success with just 7 transformative essentials – even if you’ve struggled in your managerial role before. Are you overwhelmed by the challenges of navigating change, fostering diversity, and boosting team productivity? Struggling to balance personal leadership growth and managing a high-performing team? You're not alone. Many managers face these same hurdles. But what if you could turn these struggles into strategic steps toward impactful leadership?