Business Communication Skills

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Silent Agreements will help readers define the unspoken beliefs and expectations that might be causing dissatisfaction, unhappiness, and resentment in their relationships, giving them the tools to explore these agreements and work toward healthier communication with a partner, friend, boss, or...

The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.

Dans un monde où la communication est essentielle, maîtriser l'art de parler en public peut transformer votre vie. Que vous soyez étudiant, professionnel, entrepreneur ou simplement désireux de dépasser vos peurs, ce livre est votre guide ultime.

Invisible Influence reveals the cognitive science behind why people say yes, and shows you how to engineer that moment without pressure, manipulation, or force. Rich Carr guides you through the exact system top professionals use to prepare conversations where adoption feels natural, voluntary, and permanent.

The Student Leadership Challenge tailors one of the world’s most respected leadership models to students’ unique needs, and provides a proven pathway to success. Based on The Five Practices of Exemplary Leadership, this book merges solid research with personal stories from real-world student leaders to help students develop the critical skills they need to lead both now and after graduation. Useful from high school to graduate school and beyond, these lessons are reinforced by reflective and critical thinking activities to help students internalize important concepts.

Comment vendre efficacement son produit au téléphone ? Comment intéresser le client potentiel dès la première accroche ? Ce genre d'interrogation est légitime, car la téléprospection n'est pas aisée à maîtriser et peut même se révéler éprouvante pour qui ne sait comment l'aborder. Pourtant, elle n'a que des avantages pour l'entreprise : démarchage respectueux de l'emploi du temps de la cible, contact direct et rapide, pas de déplacement, recueil d'informations même en cas de désintérêt du prospect, etc.

You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.

Cosmic Publications is proud to offer all of our readers our unofficial workbook of Brené Brown's book Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience. In our workbook, we will unpack the main points of Brown's book and provide you with the opportunity to practice the lessons taught. Here you will find the following tantalizing sections: Full chapter summaries, highlighted key takeaways, self-reflection questions, action step(s), and self-evaluation.

Abridged CDs * 2 CDs, 2 hours A wide-ranging, exhortatory look at the pleasures of great conversation, including strategies for how to bring it about, from the witty pen of an Englishwoman wise in its ways...

"Oamenii sunt diferiți. Și ne referim aici nu la diferențe de vârstă, înălțime sau culoare a ochilor, ci la diferențe de comportament. Există un spectacol al varietății reacțiilor celor din jurul nostru la ceea ce se întâmplă în fiecare zi, iar aceste nuanțe nu ne pot fi indiferente, pentru că ne desfășurăm cu toții activitatea în mijlocul oamenilor și avem nevoie să construim relații durabile cu cei din familie, cu prieteni, cu colegi, cu clienți. Vrem să conviețuim bine, altfel spus."

Enhanced and effective communication is the number one tool people require in the business world and in personal relationships. With effective and efficient communication, people are able to lead with compassion and understanding, to find success, and to reach their goals with greater ease. Communication Skills for Everyday People understands the following: It can be all too easy to be misunderstood in this world.

A blueprint for how parents can stop worrying about their children’s future and start helping them prepare for it, from the cofounder and CEO of one of America’s most innovative public-school networks “A treasure trove of deeply practical wisdom that accords with everything I know about...

If you want to learn how to improve your leadership skills and discover the secrets behind a successful leader, give this audiobook a listen to find out how emotional intelligence can help you.

The Art & Science of Storytelling is a practical audiobook that will teach you how to tell better stories in conversations, business meetings, in leadership positions, and for brand building. The Information Age has ended, and the Storytelling Age has begun. Enter the new era with the utmost confidence.

Let's be honest: Your coworkers can drive you crazy sometimes. You spend your days navigating a minefield of passive-aggressive emails, pointless meetings, and downright “less than smart” behavior. You dream of a workplace where you can say what you really think... without getting fired. HR Approved Ways to Say (Almost) Anything to Coworkers is your secret sauce. This book will show you how to tame the chaos, conquer difficult people, and reclaim your sanity—all while keeping your HR record squeaky clean.

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

The Quick-Step Handbook to Improved Listening Skills and How You Honor Others in Listening. Not a complicated textbook - this simple handbook explains the 20 key protocols necessary for active, purposeful listening. There is tremendous power in listening, and being a better listener can elevate your status among those around you, mitigate many a drama, and instill a sense of esteem in those to whom you listen.

Living in the present means letting go of the things that are out of your control. It means maintaining perspective when times are tough and giving yourself permission to enjoy the here and now. By doing so, you cultivate a calmer, more confident inner self. This book offers fast, proven techniques that are practical and easy to implement from minute one—no useless medical jargon, no endless exercises.

Storytelling is mission-critical to the advancement of our careers and our businesses. In this book, you'll learn how to create compelling presentations, write persuasive reports, and convey important messages in meetings with stories that capture the attention of your audiences.