Business Communication Skills

Good communication, motivation, negotiation and leadership skills are essential for those looking to succeed in business. Business NLP For Dummies helps listeners use NLP techniques to foster these crucial skills and develop their strengths in the workplace. Listeners will discover how making small changes to day-to-day activities can set them on track to achieving business excellence. Neuro-Linguistic Programming is a hugely popular self-help technique around the globe.

If conversations feel awkward, forced, or exhausting, this book gives you the science-backed tools to finally feel normal, confident, and connected. No clichés. No “just be yourself.” Just practical psychology you can use immediately to stop overthinking and start clicking with people.

This program is read by the author. "Lyons is an able narrator who brings self-deprecation and humor to parts that may lose their impact in print. His emphatic delivery is dynamic, and listeners may find themselves nodding along in agreement."- Library Journal New York Times bestselling author...

Carol Fleming wants to show you that small talk is not as “small” as you might think. It’s the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it’s something we all do every day with people we know. It’s just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.

An illuminating look at the way the thoughts we have and the decisions we make are influenced by forces that aren't always in our control Why are people named Kim, Kelly, and Ken more likely to donate to Hurricane Katrina victims than to Hurricane Rita victims? Are you really more likely to...

What would your life look like if you finally stopped second-guessing yourself and started speaking up with confidence? Imagine walking into any room and knowing exactly how to express your needs without fear, guilt, or apology. That’s the promise of Confidence and Assertive Skills for Women—a bold, practical, and inspiring guide designed to help you break free from self-doubt and claim your power.

Let's be honest: Your coworkers can drive you crazy sometimes. You spend your days navigating a minefield of passive-aggressive emails, pointless meetings, and downright “less than smart” behavior. You dream of a workplace where you can say what you really think... without getting fired. HR Approved Ways to Say (Almost) Anything to Coworkers is your secret sauce. This book will show you how to tame the chaos, conquer difficult people, and reclaim your sanity—all while keeping your HR record squeaky clean.

*A Next Big Idea Club Must-Read of 2024* *Longlisted for the Non-Obvious Books Award, 2024* Ever wonder why the “loud” people at work get noticed, rewarded, and promoted? Do you worry that you need to be loud to succeed at work, too? When Jessica Chen entered the workforce, she felt like...

A practical, inspirational, revolutionary guide to social innovation Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually...

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Are you earning what you're worth? Master negotiator Roger Dawson shows you how to get a better deal from your current employer and how to negotiate the best deal from a new employer. And you won't come off as greedy, overly aggressive, or selfish. In fact you'll learn how to win salary negotiations and still leave your boss feeling like he or she has actually won! You'll also learn how to become more valuable to your employer or prospective employer and how to develop power and control over your career and gain an amazing ability to get what you want.

In Dr. Diane Hamilton’s provocative new book, she uncovers what could foreseeably be the next movement to enhance human performance, a critical and direct link to improving motivation and communication-based issues that challenge organizations. Drawing on decades of research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that influence curiosity including fear, assumptions, technology, and environment (FATE). Her ground-breaking research provides an action plan to transform individuals and organizations.

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.

Most of us are quite relaxed and confident when we're with our friends and family. We can tell a story or even tell a joke. But put us on a platform and we can feel very different. When we speak to an audience, we often put on a public mask; and use a different voice. Why can't we seem to be ourselves when we give a talk? In this audiobook, we will look at all aspects of spoken communication, from structure right through to delivery. We will learn how to have a conversation with our audience - to be ourselves - so that we connect with them every time we speak.

Do you know what it takes to be a good listener? Would you like to improve your communication skills? Would you like to be able to understand the people around you better? If so, this book will show how to train your brain to be better at active listening. With the step-by-step guides and expert strategies found inside, you'll acquire the skills that will allow you to build healthy and meaningful personal relationships and achieve great career success!

This indispensable guide combines Richard's dual experience as an actor and the man behind the curtain for high-profile leaders across the globe. His tactics for the spoken word apply to every facet of the organization, from the ultra-concise elevator speech to the magnificent keynote address. He punctuates his lessons with anecdotes borrowed from sessions with clients like LinkedIn, Microsoft, and the Cleveland Clinic, and then provides exercises to help you inject key concepts into your own public speaking engagements.

In this provocative yet practical book, renowned speaking coach and communication expert Nick Morgan highlights recent research that shows how humans are programmed to respond to the nonverbal cues of others--subtle gestures, sounds, and signals--that elicit emotion. He then provides a clear, useful framework of seven "power cues" that will be essential for any leader in business, the public sector, or almost any context. You'll learn crucial skills, from measuring nonverbal signs of confidence to the art and practice of gestures and vocal tones.

This program is read by the author. The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or...

Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be difficult. Author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations, and converse with ease using modern technology - and lots more.

Real communication is much more than just talking. Once you've learned how to be a power communicator, there's no limit to how far you can go! Renowned communicator Nido Qubein shows you how to engage people's attention, how to help them understand you, and how to penetrate barriers others may unconsciously set up.