Business Communication Skills

In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.

Whether speaking to a crowd or small group, you want your audience to really understand your message. Speak Up with Confidence is a step-by-step guide that will walk you through preparing and delivering any kind of presentation, whether you are sharing your testimony, preparing a devotional, or leading a meeting or workshop. A sought-after speaker, Carol Kent is a reassuring guide through the often intimidating world of public presentation - from deciding on your topic and speaking points to engaging with your audience and delivering your talk well.

Ethical intelligence may not get as much attention as other forms of "smarts", but as Bruce Weinstein reveals, it is the most practical, valuable, and even courageous form, determining success on the job, fulfillment in relationships, and sense of self-worth. After reviewing the basic ethical principles agreed upon by cultures and religious traditions around the world and throughout time, Weinstein tells listeners how to develop their ethics IQ by applying these principles in daily life.

Maybe you’re trying to make new friends, get that job promotion, be a charismatic leader, or get lucky in love. Do you want to become more than just another one of the crowd? Effective communication verbally, physically, and online will open these doors for you. Through a series of engaging and practical exercises, you'll learn how to banter and build rapport with anyone you meet. You'll discover the secrets of confident body language, effective listening, and engaging storytelling.

“A delightful, compelling book that offers a dazzling array of practical, thoughtful exercises designed to spark creativity, help solve problems, foster connection, and make our lives better.”—Gretchen Rubin, New York Times bestselling author and host of the Happier podcast In an era of...

#1 NEW YORK TIMES BESTSELLER Former congressman and prosecutor Trey Gowdy teaches you how to effectively communicate and persuade on the issues that matter most to you, drawing on his experience in the courtroom and the halls of Congress. “A must-read for people who want to learn how...

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal...

The Power of Body Language is your practical, personal playbook for getting what you desire from others—and zoning in on what others are saying to you without words. In an insightful and engaging narrative peppered with fascinating facts, nationally renowned body-language expert Tonya Reiman illuminates the hidden meaning behind specific gestures, facial cues, stances, and body movements, giving you a life-changing, career-saving, troubleshooting skill.

Gaining the competitive edge in today's business world requires every advantage. How you speak and sound is as important to your success as the clothes you wear and the way you look. The Executive Voice Trainer shows you how to speak and sound to become a dynamic, confident speaker and advance your career.

Unleash the power of communication and elevate your business acumen with Summaries of Leading Business Books: Communication Skills Edition. This captivating anthology compiles concise yet impactful summaries of five influential business books that delve into the art of effective communication and its pivotal role in achieving success in the corporate world.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years...

The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.

Dans un monde où la communication est essentielle, maîtriser l'art de parler en public peut transformer votre vie. Que vous soyez étudiant, professionnel, entrepreneur ou simplement désireux de dépasser vos peurs, ce livre est votre guide ultime.

Did you know that everything is negotiable? Unfortunately, most people are poor negotiators, and the number one reason why can be traced back to early childhood. This audio series can help you change that. Whether you are trying to influence or negotiate with your largest client, boss, spouse or even one of your children—you need to be skillful. Do you think it might help to be better at reading body language?

Invisible Influence reveals the cognitive science behind why people say yes, and shows you how to engineer that moment without pressure, manipulation, or force. Rich Carr guides you through the exact system top professionals use to prepare conversations where adoption feels natural, voluntary, and permanent.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

The Student Leadership Challenge tailors one of the world’s most respected leadership models to students’ unique needs, and provides a proven pathway to success. Based on The Five Practices of Exemplary Leadership, this book merges solid research with personal stories from real-world student leaders to help students develop the critical skills they need to lead both now and after graduation. Useful from high school to graduate school and beyond, these lessons are reinforced by reflective and critical thinking activities to help students internalize important concepts.

You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.

"Oamenii sunt diferiți. Și ne referim aici nu la diferențe de vârstă, înălțime sau culoare a ochilor, ci la diferențe de comportament. Există un spectacol al varietății reacțiilor celor din jurul nostru la ceea ce se întâmplă în fiecare zi, iar aceste nuanțe nu ne pot fi indiferente, pentru că ne desfășurăm cu toții activitatea în mijlocul oamenilor și avem nevoie să construim relații durabile cu cei din familie, cu prieteni, cu colegi, cu clienți. Vrem să conviețuim bine, altfel spus."

Enhanced and effective communication is the number one tool people require in the business world and in personal relationships. With effective and efficient communication, people are able to lead with compassion and understanding, to find success, and to reach their goals with greater ease. Communication Skills for Everyday People understands the following: It can be all too easy to be misunderstood in this world.