Business Communications Management

Building or running a business is more than a journey. It’s an adventure. Adventure assumes there is risk in the air. For many business owners, the adventure of building a business is a long one, and there are many lessons to be learned. That takes unwavering commitment, a serious dose of tenacity, and the ability to embrace adventure. Using the experience of successfully summiting Mt. Kilimanjaro drives years of business building into a 7-day mountain leadership adventure where the pinnacle, as well as the sometimes-harsh lessons of the mountain, track exactly with the building of a business.

Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!

The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time. Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career.

Drawing on 82+ years of combined expertise in business, academia, nonprofits, and religious sectors, this actionable guide equips leaders to revitalize stagnant cultures, foster trust, and ignite innovation through small-group discussions.

Your boss plays an important role in your career. So how do you navigate this delicate, significant professional relationship without playing political games or compromising your character? Managing Up offers concise, expert tips.

Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their natural persuasive abilities. Concentrating on the 10 major Persuasion IQ skills, the book provides listeners an opportunity to assess their own PQ, identify their strengths and weaknesses, and start down a path to enormous success and wealth.

For more than sixty years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder of success in their business and personal lives. Now this previously revised and updated bestseller is available in trade paperback for the first time to help you achieve your maximum potential throughout the next century!

Chaque jour, quel que soit le poste que vous occupez, vous devez persuader, convaincre et vendre. Votre succès en dépend ! Le but de cet ouvrage est de faire de vous un meilleur communicateur, un négocia-teur plus influent, un vendeur plus efficace. Vous ne pouvez assurer la croissance de votre entreprise — et la vôtre — sans ces habiletés.

Are you tired of miscommunications, awkward silences, and missed opportunities? Do you wish to master the art of connecting with anyone, anywhere? Look no further! "Master Effective Communication" is your comprehensive guide to becoming a communication virtuoso. In today's world, effective communication is the key to success in both personal and professional life. Whether you want to build stronger relationships, enhance your career, or simply become a more confident communicator, this book is your key to achieving those goals.

Leadership literature is full of principles and ideas - but they rarely leave the page. Practice is what turns abstract concepts into useful skills. Leadership Step by Step walks listeners through what to do and how to do it in an integrated and comprehensive progression of exercises designed to cultivate key abilities, behaviors, and beliefs through experience. The 22 exercises in this hands-on book help you accomplish the inner work and gain the social skills required for great leadership.

Speaking well in public can open many doors for us. From a professional point of view, it can help to increase the possibilities in a job interview, get more credibility and attention in work meetings, obtain better results in an examination, attract clients for a company or project, gain the confidence of your team, and leadership. Learn the techniques of powerful people who can win people’s hearts and achieve their goal by speech. Learn why people listen to them. Learn why they matter and how you can make your speeches impactful using their secrets.

This audiobook will make you become a master communicator in a very short period of time, so long as you take what you learn and apply it.

In an impatient world of infobesity, people don't want more information - they want to be intrigued and they want to be intrigued fast. After all, goldfish have longer attention spans than humans - nine seconds to our eight. So, right now, people want to know, "How is this relevant and useful to me? Why are you worth my valuable time, mind, and dime?" Bestselling author and ace communication strategist Sam Horn reveals her "secret sauce" for truly connecting with people - whether it's one or one million.

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

Leading teams in modern times is easier said than done. But with The Modern Manager Crash Course on your side, you can make your next best steps in less time and less mistakes! Remember, high-impact leadership must start within. In this guide, you are provided a holistic approach to becoming the best modern-day leader that you can be.

You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.

Job Interviews are tricky. They're going to be asking you for specific examples. They're going to be asking you for details; including names of people, dates, and outcomes. They'll ask you about lengthy projects you've been involved in - how your role evolved, how you handled deadlines, how you handled pressures and difficult personalities. They're going to be testing you - Are you ready for their tough questions?

Do you have the power to get things done? Your ability to lead and influence others is based on your power. Power is a complex combination of one’s knowledge, expressiveness, history, character, and attraction, as well as one’s resources, position, network, and reputation. Understanding the sources of power and knowing how to amass it is the ultimate key to success.

Over the past five years, organizations adopted Slack, Zoom, and Microsoft Teams in droves. Think of COVID-19 as pouring gasoline on the fire. The pandemic didn't start a trend, as much as it accelerated an existing one. Unfortunately, far too many of us mistakenly view these applications as Email 2.0. As a result, we are missing out on extraordinary opportunities to create more collaborative work environments, increase organizational transparency, reduce manual work, make our work lives less stressful, simplify core business processes, and much more.

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.