Business Communications Management

ستسمعنا نتحدث كثيرًا في هذا الكتاب عن إبراز الأشياء شخصيتك الأصيلة. وهذا لأن جوهر الموضوع هو ما يلي: أن تصبح خطيبًا مفوهًا يعني أن تجلب أفضل نسخة من نفسك إلى المسرح، ولا تحاول أن تكون شخصًا آخر. يمكنك تزييف ذلك لبعض الوقت، ولكن ليس لوقت طويل. يوضح روبرت كورب، مدير جودة التدريب في مؤسسة ديل كارنيجي، الأمر على هذا النحو: «عندما كنت موظف مبيعات، خسرت صفقة كبيرة في بداية مسيرتي المهنية. كانت شركة دولية ضخمة، وكنت قد قدمت عرض مبيعات مهمًّا حقًّا. كنت على أكمل استعداد، دخلت وقلت ما لدي، لكنني لم أفز بالصفقة. لكن لماذا؟ أخبرني صديقي: «أنا آسف، لكنك تركت انطباعًا مملًّا لديهم».

The coauthor of In Search of Excellence offers his unique practical insights on business, management, leadership, and success. Peters' valuable commentary and advice spans across such crucial subjects as listening to customers, noting symbols, circulating, motivating others, and striving for...

You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

In clear language, The Innovation Mandate shows leaders a step-by-step process to continually generate great ideas, implement them, and maximize their value to benefit both customers and investors. In today’s ultracompetitive marketplace, the difference between success and failure is...

In an age of telesales and digital selling, this award-winning business book pinpoints the ten skills essential to high-efficiency, high-success sales performance based on the author’s TeleSmart 10 System for Power Selling. Bestselling author and TeleSmart Communications president Josiane...

Are you stuck in your home-based business? Have you tried sharing, but it’s not leading anywhere? Is your life an endless chain of no’s? Then, it’s time to get unstuck. Find your unique way of sharing. Get over the fear of talking to people you’ve never met with specific action steps. It’s time to grow! This is the year you get unstuck.

Mental toughness is your ability to posturize scenario. It is often referred to as one of the most important psychological attributes underpinning people's success. It is necessary for parents, entrepreneurs, business managers, and even the medical workers. Successful people always have a strong attitude to all their surrounding things that help them achieve their desired goals without obstacles. The mentally strong people always lead in their workplaces, families, and friends.

When it comes to negotiation, there is an ugly double standard. As women, if we make concessions to further a deal, we're viewed as weak. But if we play hardball, we can be seen as overly aggressive - and the strategy backfires. No wonder most women hate negotiating.

The Charisma Code is a handbook for connecting across cultures. The best connectors are the biggest influencers, and those who influence culture change the world. The key is unleashing your inner soul force - your charisma - to attract, connect, engage and bring value to your relationships. In her barrier-breaking book, cultural anthropologist, Robin Sol reveals how anyone can tap the language beyond words to build bridges, open doors, or start revolutions.

A revolutionary take on the enneagram test that provides a unique way of looking at your greatest strengths in the workplace and how to use them to succeed as a business leader and team player. Everyone in their respective workplace aims to be efficient, adhere to deadlines, and contribute...

What does it take to create your New American Dream? Suze Orman, the woman millions of Americans have turned to for financial advice, says it’s time for a serious reconsideration of the American Dream—what promise it still holds, what aspects are in need of revision, and how it must be...

The most essential component of every project manager’s job is the ability to identify potential risks before they cause unnecessary headaches and turmoil all around. All projects are inherently risky, and complex ones can potentially be the downfall for even the most experienced project...

El elemento crucial que separa una carrera brillante de una promedio es la habilidad para idear soluciones innovadoras a los retos laborales. Algunas investigaciones muestran que la relación directa entre las ideas y la rentabilidad, habilidades de pensamiento creativo son vitales para un...

Did you know that everything is negotiable? Unfortunately, most people are poor negotiators, and the number one reason why can be traced back to early childhood. This audio series can help you change that. Whether you are trying to influence or negotiate with your largest client, boss, spouse or even one of your children—you need to be skillful. Do you think it might help to be better at reading body language?

Few people are natural-born leaders. So what is it that transforms a person into the kind of individual who inspires others to follow? Become the person seen as most likely to lead the organization to victory. Great leadership is a skill that can be learned. Packed with proven methods, this indispensable little guide will unlock your leadership potential.

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.

"Each and every one of us wants to become successful. We aim to fight and win in businesses, careers, relationships and, ultimately, in life. However, most of us fail to reach our full potential because of various speed breakers. Chanakya and the Art of War draws upon lessons from the great...

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a mate, a job, or a sale. It can help you lead a meeting, a movement, or an organization. Presence is not something you're born with - anyone can learn these skills, habits, and traits.