Business Communications Management

From Adam Steltzner, who led the Entry, Descent, and Landing team in landing the Curiosity rover on the surface of Mars, comes a profound book about breakthrough innovation in the face of the impossible The Jet Propulsion Laboratory (JPL) is home to some of history’s most jaw-dropping feats...

"THE PEOPLE WHO ARE CRAZY ENOUGH TO THINK THEY CAN CHANGE THE WORLD ARE THE ONES WHO DO." With these words, Apple Inc., and its leader, Steve Jobs, catalyzed a movement. Whenever Jobs took the stage to talk about new Apple products, the whole world seemed to stop and listen. That’s because...

Captain D. Michael Abrashoff, legendary commander of the USS Benfold, continues in the same vein of his bestselling book It's Your Ship with the knowledge he's gained from his speaking to and advising some of the top business minds in the world. The story of Captain Abrashoff and his command of...

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

Wall Street Journal and Publishers Weekly Bestseller Learn success secrets from original remote work pioneers on the mindset and strategies they developed to build and grow successful organizations from the ground up. With the unprecedented rise in remote work due to the pandemic, many...

Entrepreneur and journalist Shane Snow (Wired, Fast Company, The New Yorker, and cofounder of Contently) analyzes the lives of people and companies that do incredible things in implausibly short time. How do some startups go from zero to billions in mere months? How did Alexander the Great...

From the New York Times bestselling author of The Accidental Billionaires and Bringing Down the House—the sources for the films The Social Network and 21— comes the larger-than-life true tale of a group of American college buddies who brilliantly built a billion-dollar online poker colossus...

The famed political advisor to Uber, FanDuel, Lemonade, Tesla and other startups reveals what really happens at the intersection of politics, tech and business Most new startups today are in highly regulated industries with strong incumbents - transportation, hotels, drones, energy, gaming...

In today’s fast-paced environment, the speed at which communication travels and the resounding calls for police accountability demonstrate a need for purposeful communications embedded in a strategic mindset. When done right, strategic communication can increase transparency, build trust, and encourage active community participation. Chief Cook has distilled over thirty years of experience into timely lessons filled with practical solutions you can begin implementing right away.

Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your confidence, resilience—and results. But it's not just numbers and strategies. Advocating for yourself, your team, and your business can feel personal, so you also need to manage the emotions that arise during the process. Next-Level Negotiating provides the research, advice, and practical tips you need to counter the harmful stereotypes about women and negotiation to communicate clearly who you are and what you need.

Dan Foxx has spent more than 50,000 hours face-to-face with over 4,500 top execs from America’s finest companies, from high-flying high techs to promising start-ups. With pressure from boards of directors and investors to deliver dollars and high-ticket IPOs and with expectations from direct reports to make the savvy decisions, these CEOs bare all behind closed doors when their leadership chops are on the line.

Pourquoi cette série? Tout simplement parce que votre succès en dépend! Chaque jour, quel que soit le poste que vous occupez, vous devez persuader, convaincre et vendre. Votre succès en dépend! Le but de cet ouvrage est de faire de vous un meilleur communicateur, un négocia-teur plus influent, un vendeur plus efficace. Vous ne pouvez assurer la croissance de votre entreprise—et la vôtre—sans ces habiletés. Il est temps de tirer le meilleur de vos vies personnelle et professionnelle.

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being...

“This book is a breakthrough. It’s beautifully written, perfectly timed and heralds a new way forward. I’m buying a dozen copies to share with friends and colleagues.” -Seth Godin, Founder of altMBA and author of The Practice If you let go of hierarchy, chaos will reign...or so many...

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one...

New York magazine's "Science of Us" editor explains the compelling psychology of awkwardness, and asks: what if the moments that make us feel most awkward are actually valuable? Have you ever said goodbye to someone, only to discover that you're both walking in the same direction? Or had your...

A practical, real-world guide that helps managers lead with confidence using a proven 3-step framework—Pause, Consider, Act—to navigate challenges, build strong teams, and avoid burnout. Most managers are promoted because they excel at their jobs—but the moment they step into a new...

John Gray, who changed the way people view gender differences with his #1 international bestseller Men Are from Mars, Women Are from Venus, now brings his insights to the working world. In Mars and Venus in the Workplace, Gray analyzes the differences in the ways men and women misunderstand and...

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...

Discover how to balance learning and performing to bolster personal and team success with this revolutionary guide from a world-renowned expert on growth mindset. “An essential read for fostering learning, performance, and a growth mindset . . . I wholeheartedly recommend it.”—Carol...