Business Communications Management

Much of our business thinking is shaped by delusions that distort our understanding of the real reasons for a company's performance. The most pervasive delusion is the Halo Effect. When a company's sales and profits are up, people often conclude that it has a brilliant strategy, a visionary leader, capable employees, and a superb corporate culture. When performance falters, they conclude the opposite. In fact, little may have changed.

Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today's fast-paced, unpredictable environment: improvisation. In Getting to "Yes And" veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.

In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.

Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA. Marc Polymeropoulos has had to live with the consequences of decisions made under the...

Fully revised second edition. Since Breaking Through Bias was published in 2016, the #MeToo movement has exposed just how pervasive sexual harassment is in the workplace; the increase in public misogynistic comments has made clear that explicit gender bias is not a thing of the past; and stay-at-home orders and school closings due to Covid-19 have brought into even sharper focus the discriminatory impact of the unequal division of child care and household responsibilities between most couples.

Entrepreneur and journalist Shane Snow (Wired, Fast Company, The New Yorker, and cofounder of Contently) analyzes the lives of people and companies that do incredible things in implausibly short time. How do some startups go from zero to billions in mere months? How did Alexander the Great...

This program is read by the author. In Never Enough, Mike Hayes—former Commander of SEAL Team TWO—helps listeners apply high-stakes lessons about excellence, agility, and meaning across their personal and professional lives. Mike Hayes has lived a lifetime of once-in-a-lifetime experiences...

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestsellerRaving Fans, are back with Gung Ho!-an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. Through the inspirational story of...

Winner of the 2019 National Business Book Award A groundbreaking take on how complexity causes failure in all kinds of modern systems—from social media to air travel—this practical and entertaining book reveals how we can prevent meltdowns in business and life. A crash on the Washington, D.C...

To see a program successfully through to completion, a program manager must break the work down into simpler, smaller pieces and organize it into interdependent tasks…and this book helps you do just that. Projects require managers, but programs warrant maestros. Tasked with overseeing...

In Dr. Diane Hamilton’s provocative new book, she uncovers what could foreseeably be the next movement to enhance human performance, a critical and direct link to improving motivation and communication-based issues that challenge organizations. Drawing on decades of research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that influence curiosity including fear, assumptions, technology, and environment (FATE). Her ground-breaking research provides an action plan to transform individuals and organizations.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

What could you accomplish if you could inspire, motivate and positively influence everyone in your personal and professional lives? Regardless of what you do or what your position, influence is an important and powerful key to achieving professional success and getting what you want from life. Fire Them Up! reveals seven simple, profound secrets for using your vision and your values to motivate and influence the people you work with, live with, or share a community with.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

Does the mere thought of speaking in front of an audience give you goosebumps, butterflies, and heart palpitations? If you want to overcome all of these, then you need this book in your life. For a lot of people, public speaking is a terrifying thing. Preparing to speak is the easy part. You either familiarize yourself with the topic, create cue cards to help you remember the things you need to talk about, or in some cases, memorize your speech. But when it's time to step up onto the stage and face the crowd, that's when the real challenge begins.

Best-selling author Bill George ( True North) and longtime corporate executive Doug Baker have participated for decades in a unique small group of peers dedicated to personal growth and leadership development. In this book they provide the first practical guide - including detailed instructions, rules, and resources - for anyone to start and manage such a group on their own.

Here at last is a clear, easy-to-follow interpretation of the classic Chinese text The Art of War by Sun Tzu which incorporates modern business lessons to make this relevant and accessible to today's executive facing strategic and competitive challenges. For years, business schools and professional consultants have turned to Sun Tzu's 2,500-year-old Chinese text for its invaluable commentary on such topics as leadership, strategy, organization, competition and cooperation.

Looking to improve communications in your work force in the coming year? Then Communicating with the 5 Generations in the Workplace is the book for you. Generational diversity is the root cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly, it erodes valuable relationships in the workplace.

Wall Street Journal and Publishers Weekly Bestseller Learn success secrets from original remote work pioneers on the mindset and strategies they developed to build and grow successful organizations from the ground up. With the unprecedented rise in remote work due to the pandemic, many...

It is commonly acknowledged that successful organizations adjust quickly and intelligently to shifts in consumer tastes, political climate, and economic opportunity. But how are some able to succeed at change while so many others fail?