Business Communications Management

Michael Brenner’s Mean People Suck uses real-life experience and proven research to show why, instead of blaming others, we can look inside ourselves and learn how to use empathy to defeat “mean” in every situation. This insightful guide shows leaders and employees how improving emotional communication increases profits and enhances lives.

Few people are natural-born leaders. So what is it that transforms a person into the kind of individual who inspires others to follow? Become the person seen as most likely to lead the organization to victory. Great leadership is a skill that can be learned. Packed with proven methods, this indispensable little guide will unlock your leadership potential.

Master high-stakes written communication with this comprehensive audiobook guide. Transform complex grammatical concepts into strategic tools that elevate your professional impact across negotiations, correspondence, and critical documents.

It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and improved upon. Based on his New York Times best seller, The 21 Irrefutable Laws of Leadership, Dr. John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.

Few things are as fundamental in business as communication. At a time when routines are being displaced by automation and everything is just "a project," employees often feel uninformed, and companies feel like piles of chaos. Face-to-face meetings, emails, and phone calls are holding the enterprise together in a makeshift way, as if tied together with twine. Internal politics is not only the order of the day, but a fundamental tool for effectiveness. Board members as well as employees who simply want to get meaningful work done are becoming more and more frustrated.

Negotiation is a basic human activity that arises out of wants, desires, needs, and disputes. You want something I have. I want to trade for something you have. You believe I wronged you, and you want damages. As organized collections of people, we negotiate terms of exchange. In The Seven Tensions of Negotiation, you’ll discover how to simply say “maybe not” and leverage the seven tensions of negotiation to your advantage.

It can be easy to become task-oriented, focusing on the goals ahead of us and checking off our to-do lists rather than focusing on the people in our lives. Entrepreneur and business coach Brian Dixon set out to discover the secret to living a life that matters and finding work you love. In Start with Your People, Brian shares principles, tips, and personal stories to help you maximize the most important resource to succeed in both life and calling: relationships. Join Brian on a journey to discover the people-first mindset that changes everything.

As the founder and CEO of the management training organization Executive Essentials, Michelle Tillis coaches and trains leaders to experience continual growth and achieve results through the power of collaboration, communication, and relationships. In 11 Laws of Likability, she presents activities and real-life anecdotes from professional and social settings to show listeners how to identify what's likable in themselves and use those characteristics to build connections with other professionals.

Wondering why the pay gap exists? Unfortunately, as a woman, you have to ask for money in a very specific way. So as to avoid the social backlash. But it’s ok to be afraid but just start negotiating. This book has a beginner-friendly yet extremely effective negotiation tactic that you can use from day 1, even if you’ve never negotiated before in your life, or even if you’re an introvert.

Are you a leader striving to elevate your team's performance and morale? If emotional undercurrents disrupt productivity, you're not alone. Today’s competitive environment makes Emotional Intelligence (EI) essential. Studies show EI improves team dynamics and boosts productivity. As Niloofer Merchant, a Silicon Valley thought leader, said, “Leadership without emotional intelligence is like an engine without fuel.

This bundle includes the four best self-help guides that help you overcome anxiety, stress, and depression and will improve every area of your life.

Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our personal stories - and our professional success depends on it. This groundbreaking guide shows you how to tap into the timeless power of storytelling to transform your business.

Have you noticed that on some days, everything seems to go so smoothly? Those times when everybody shares the same deadline and all of a sudden everything gets done. What’s going on here? What’s different in these scenarios? At the core of each situation is a replicable occurrence, a behavior pattern, or a trend you can understand and utilize. In fact, with just a little bit of heightened awareness and increased focus on your situation, you can pinpoint these exact patterns and recreate them at will.

Building or running a business is more than a journey. It’s an adventure. Adventure assumes there is risk in the air. For many business owners, the adventure of building a business is a long one, and there are many lessons to be learned. That takes unwavering commitment, a serious dose of tenacity, and the ability to embrace adventure. Using the experience of successfully summiting Mt. Kilimanjaro drives years of business building into a 7-day mountain leadership adventure where the pinnacle, as well as the sometimes-harsh lessons of the mountain, track exactly with the building of a business.

When we look back, we always remember those few amazing teachers that have made a positive impact in our lives. This book is written by a teacher who has impacted the lives of her students and has been termed the "favorite teacher" by many of her students. In this guide, you will learn how to become the best teacher you can be, impact the lives of students, and experience great fulfillment in your career of teaching. This book provides expert opinions, tips, and personal experiences on how to become a favorite teacher.

Your team can only be as effective as you are. There is nowhere to throw blame when you are a team manager because the buck stops with you. However, when you do succeed as a team manager or leader, what you find is that your team members will follow your lead and will do so with added enthusiasm if they see that you have enthusiasm and vision to get the job done.

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

In a world of constant change, leadership skills are among the most critical to the survival and development of organizations. However, the acquisition and development of effective leadership often become a sort of a "grail quest". The very definition of leadership is debatable. For some, it is the ability of an individual to lead or lead other individuals or organizations to achieve certain goals. For others, it is foremost the ability to influence. The nuances of the definitions of leadership are numerous and reflect, above all, their results rather than their very nature.