Business Difficult

The harsh truth? Nobody gets promoted for their people skills. You got promoted because you were good at the old job. But now the rules have changed—and nobody bothered to hand you the playbook. That’s why Emotional Intelligence Training for New Managers exists. It gives you what corporate training and “feel-good” leadership books never do: the exact words to say in the toughest conversations you’ll ever face.

Having to deal with a narcissist can be really tiring and intense, and I know exactly how you feel. Sometimes you might feel like there’s nothing to do with them, other than just undergo their emotional abuses, but while it’s true that you can’t change a narcissist, it’s also true that it’s actually possible to change your relationship with him. After listening to this manual, you will have the power to change the situation, even if it has been difficult for many years.

Simple reminders and new ideas for any man who is eager to navigate the obstacle course of his own words. On any given day, a man is faced with situations that demand a response. He runs into a friend who was recently fired . . . His date can’t seem to pry herself away from a texting...

On March 11, 2020, the day the World Health Organization declared the coronavirus a global pandemic and all of our lives began to change in unprecedented ways, Todd Doughty knew he needed to do something to help him stay connected to the everyday joys of daily life. So he wrote down a list of things that make him happy: The musical intro to “All Things Considered”. Someone forgiving you. Someone believing in you. Your foot sticking out from under a blanket in order to find the cool spot. Freshly cut yellow tulips. A really good burger.

Button-pushers come in all shapes and sizes, but they have one thing in common: Their behavior drives us crazy and makes us dream of ways to escape the mess we're in. The person who pushes your buttons is likely someone who matters to you – a spouse, a parent, a boss, a fellow church member...

Working with a horrible boss can certainly be a challenge. Throughout this book, I will try my best to help you identify and comprehend the reason behind your complicated relationship with your boss. I will then show you ways to manage the situation with your boss.

In the demanding field of customer service, encountering difficult or abusive customers is an inevitable challenge. Alexandra Cahill's "How to Handle Abusive Customers" serves as a comprehensive guide, offering a wealth of practical strategies to effectively navigate these challenging interactions. This book is an invaluable resource for customer service representatives, retail workers, call center employees, and anyone who regularly engages with customers.

I’ve discovered a simple way to deal with difficult people. It doesn’t require a massive conflict or confrontation. All you need is clear expectations to see results! By clarifying or changing expectations and picking small battles without any surprises, the difficult people in your life will step up or step out within four weeks (without any one-off massive battles where everyone loses!). I’ve created three stages to dealing with difficult people that you can start implementing right away.

You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?

Once upon a time, people wrote fables featuring untrustworthy ravens, wicked wolves, insincere monkeys, and power-hungry lions. Told repeatedly through generations and spread throughout the world, classic stories abound in which noble heroes and heroines matched wits with these typically treacherous beasts. But what's that you say? You feel as though you're surrounded by just these sorts of characters at work? Well, you're not alone.

Many of our public school students are disaffected and struggling with their poor behaviors and poor school performance. Test scores are being reported down with kids’ behaviors being out of control. Our schools are being charged increasingly with teaching more nontraditional skills such as skills that involve social and emotional learning to students less prepared than ever before.

The 10 strategies in this book will build your confidence and competence, so that the next time you're struggling with a grumpy, cranky, whiney SOB, you won't have to just stand there wondering, "How can I sell to this jerk?" With the can't-miss strategies you'll find in How to Deal with Difficult Customers, you'll turn that sourpuss into a sweetheart, close the deal in no time, and find yourself eager to take on the next tough customer.

While hoping to work as the clown in an amusement park dunk tank on the New Jersey shore the summer before his junior year in high school, Chad faces his best friend's serious illness, hassles with police, and the girl that got away.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Every salesperson has heard it—the dreaded words: “I’m just looking.” But what if you could turn those hesitant browsers into eager buyers? In I’m Just Looking... The Secret to Selling the Difficult Customer, master automotive trainer Amid Jones unveils SPARC—The Strategic Automotive Sales System, a game-changing approach designed to help sales professionals connect, engage, and close more deals without pressure or gimmicks.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Amy Gallo identifica ocho perfiles de compañeros de trabajo que son difíciles y nos ofrece diversas estrategias adaptadas para tratar constructivamente con cada uno de ellos. Saber cuál es el camino correcto no es fácil, pero Gallo nos brinda una perspectiva crucial sobre cómo las relaciones en el trabajo realmente importan, así como la compasión, el estímulo y las herramientas útiles para prevalecer en tu trabajo sin necesidad de cambiar.

Are you one of millions of people losing regular income? Do you need to start earning money from home and spending it wisely? Do you want to know why most of the 57 million US freelancers do not want to return to nine-to-five jobs? Have you ever dreamed to become a successful entrepreneur? Online livelihoods are a growing industry (15 percent in 2019), and in this audiobook, I’ll show you how you can create a sustainable income by working online and save thousands a year.

Dealing with a narcissistic individual is something that only those who’s been there really know...Their personality can be really overwhelming and it might seem impossible to change the outcome of the relationship because despite you trying your best, nothing seems to change, and the same situations happen, again and again, leading to arguments, and leaving you with a sense of powerlessness. By listening to this collection of books you will have the power to heal your life and your relationship with the narcissistic person.

In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes, and change.