Business Fiction

Charles Raynaud has found the perfect cover for his smuggling operation running out of Mexico, because how many customs agents are going to want to inspect a carton of venomous snakes? When Raynaud runs into his old Yale buddy Richard Pierce, a chance to play bodyguard feels like even easier money.

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.

“Thoroughly engrossing . . . a spirited, suspenseful, economically told tale whose significance is manifest and whose pace never flags.” —The Wall Street Journal From The New York Times–bestselling author of The Ghost Map and Extra Life, the story of a pirate who changed the world...

Michael wakes up in the hospital with a bandage on his head and fear in his heart. The stress of building a growing business, with his wife Sarah, caused him to collapse while on a morning jog. When Michael finds out the man who saved his life is a Carpenter he visits him and quickly learns that he is more than just a Carpenter; he is also a builder of lives, careers, people, and teams. As the Carpenter shares his wisdom, Michael attempts to save his business in the face of adversity, rejection, fear, and failure.

A Timely Gift From the Author of Who Moved My Cheese? Spencer Johnson, M.D. Dr. Spencer Johnson’s stories of timeless, simple truths have changed the work and lives of millions of readers around the world. Now comes an insightful new tale of inspiration and practical guidance for these...

The renowned novel from crime fiction master Raymond Chandler, with the "quintessential urban private eye" (Los Angeles Times), Philip Marlowe Featuring the iconic character that inspired the film Marlowe, starring Liam Neeson. This collection by crime fiction master Raymond Chandler...

A darkly comic and ambitious sequel to the American classic Catch-22. Joseph Heller revisits the unforgettable characters of Catch-22, now facing the twilight of their lives and the end of the century. The generation that fought in World War II—Yossarian, Milo Minderbinder, the chaplain, along...

When Jess Montell meets Trace West at a hockey game, she doesn’t know his name or occupation. What she does know is there’s an instant attraction that’s impossible to ignore—or forget. And forgetting is exactly what she wants to do when she learns he’s not just a successful Wall Street suit but the heir to one of New York’s biggest Mafia families. The last thing Trace needs is a romantic anything with law enforcement, and parole officer Jess has trouble written all over her. Too bad he likes trouble.

Written by descendant Arthur T. Vanderbilt II, Fortune's Children traces the dramatic and amazingly colorful history of this great American family, from the rise of industrialist and philanthropist Cornelius Vanderbilt to the fall of his progeny - wild spendthrifts whose profligacy bankrupted a vast inheritance.

The new vampires in town are sinking their teeth into solving a murder… Married odd couple Arthur and Sal are totally normal. They wear sunscreen, not because the sun can kill them, but because even the undead need a skincare regimen. They eat garlic whenever they want, though it gives Sal...

Ten years ago, Liz Palmer left Houston for the beautiful Caribbean island of Cozumel to mend a broken heart, raise her daughter in peace, and attract adventurous tourists with her Black Coral Dive Shop. Unfortunately, her new diving instructor Jerry Sharpe was only employed for two weeks when he vanished and was found dead. Now, Jerry’s twin brother Jonas is seeking answers, leading Liz on an investigation that reveals undeniable passion between them—and uncovers a criminal conspiracy that threatens their lives…

Grange, Florida, is famous for its miracles--the weeping fiberglass Madonna, the Road-Stain Jesus, the stigmata man. And now it has JoLayne Lucks, unlikely winner of the state lottery. Unfortunately, JoLayne's winning ticket isn't the only one. The other belongs to Bodean Gazzer and his raunchy...

You'll find the following in Up Your Business: effective interview questions and strategies; a sample ad that attracts eagles and weeds out turkeys; three dozen high-impact training strategies; the three keys to weeding out entitlement in your business; your three options for dealing with poor performers; how to create vision and strategy for your business; and much, much more!

By his early thirties, Paul Allen was a world-famous billionaire-and that was just the beginning. In 2007 and 2008, Time named Paul Allen, the cofounder of Microsoft, one of the hundred most influential people in the world. Since he made his fortune, his impact has been felt in science...

From the internationally bestselling author of The Reluctant Fundamentalist, the boldly imagined tale of a poor boy’s quest for wealth and love. His first two novels established Mohsin Hamid as a radically inventive storyteller with his finger on the world’s pulse. How to Get Filthy Rich in...

I’m not boyfriend material. If a trail of broken hearts and a piss-poor record of failed relationships have taught me anything, it’s this. My buddies are happy to give me shit about my latest breakup from here to next Sunday. Thanks, but I’d rather have a root canal. And a vasectomy. At the same time. Relief comes in an unlikely package - the gorgeous and feisty Maren. She just so happens to be my best friend’s sister, so that’s not awkward at all.

Rain Christiansen, cold-case detective and reluctant medium, is very aware of that fact. But when infamous serial killer Thomas Kane wants to meet, there's no way Rain can say no. He also can't refuse Kane's offer - find his missing wife, Delilah, and he'll reveal the location of his victim's bodies. Rain has never turned down a good quid pro quo, and he doesn't intend to start. The hunt for Kane's wife leads to yet another cold case, three copycat murders, and an investigation where nothing is as it seems. Soon, Rain is dealing with a ghost unlike any he's ever dealt with before.

It's been three months since Abi Logan last checked in on Abbey Glen, the celebrated whisky distillery she inherited. With her oversize wheaten terrier, Liam, by her side, Abi returns to the quaint Scottish village of Balfour. But her relaxing Highland homecoming takes a stressful turn when she unearths an unseemly bit of village history, welcomes a group of Japanese whisky enthusiasts, and becomes shepherdess to an unexpected flock of sheep - all within the first 24 hours. Still, nothing's more stressful than murder....

In the latest Library Lover’s Mystery from the New York Times bestselling author of A Likely Story, a decades overdue book puts library director Lindsey Norris hot on the trail of a cold case... When the Briar Creek Public Library holds its first overdue book amnesty day—no fines for late...