Business Intelligence

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

A potent exploration of the power of blockchains to reshape the future of the internet—and how that affects us all—from influential technology entrepreneur and startup investor Chris Dixon “A must for anyone who wants to better understand the real potential of blockchains and web3...

One of New York Magazine's best books on Silicon Valley! The true, behind-the-scenes history of the people who built Silicon Valley and shaped Big Tech in America Long before Margaret O'Mara became one of our most consequential historians of the American-led digital revolution, she worked in the...

As humans compete for work against faster, cheaper, and smarter technology, the flood of AI-generated information undermines traditional expertise, eroding essential skills like writing, analysis, and decision-making. Despite these challenges, AI presents immense opportunities for those who master its intricacies, such as driving innovation, improving efficiency, and creating new markets. Can we thread the needle balancing the immeasurable benefits with the profound risks that AI presents to our future?

What if search engines no longer needed users to click on links to find the answers they seek? As AI-powered search engines evolve, traditional SEO strategies are no longer enough to stay visible in an increasingly competitive digital landscape. Answer Engine Optimization (AEO) is the future of search, designed to help businesses, content creators, and marketers adapt to AI-driven search engines like Google SGE, ChatGPT, Perplexity, and Bing Chat.

Ready to turn ChatGPT into your personal income engine? This book is your ultimate shortcut to launching profitable AI-powered side hustles—fast. Whether you're looking to escape the 9-to-5, boost your existing business, or create a new stream of income from scratch, this book gives you the tools to earn, automate, and scale—all powered by ChatGPT.

In The Smart Negotiator: Unlocking the Power of AI and Human Insight, internationally renowned trainer, speaker, and professor Dr. Keld Jensen takes you on a groundbreaking journey to redefine what it means to be a smart negotiator in a world where human skills meet the transformative capabilities of artificial intelligence. Through engaging commentary, real-world case studies, and AI-driven examples, this book unveils a new perspective on strategic negotiation—where timeless principles like trust and cooperation are amplified by cutting-edge technology.

Unlock the Future of Wealth—Powered by AI. In AI Cash Empire 2025, discover how ordinary people are using artificial intelligence to make extraordinary income—without tech skills, big budgets, or burnout. Whether you're a total beginner or seasoned entrepreneur, this audiobook gives you the step-by-step blueprint to launch, automate, and scale profitable AI-powered income streams from anywhere.

What if your next customer didn't have a pulse, preferences, or patience for poor performance? In Machine Customers: The Evolution Has Begun, CX Evolutionist Katja Forbes reveals how intelligent agents, autonomous procurement systems, and logic-driven buying platforms are silently revolutionising commerce. This trillion-dollar transformation is happening now, not in some distant future.

Artificial intelligence is everywhere. This book goes beyond merely a definition of artificial intelligence, delving into a discussion of strategies, tools, vendors, and trends to ensure, as a consultant and/or business leader, you are competitive in 2019 and beyond. Artificial Intelligence: Foundations for Business Leaders & Consultants illustrates how to successfully embed artificial intelligence in yours or your client's organization through a simple view of a complex topic to enabling listeners to leverage AI for competitive advantage.

Todos somos conscientes de que la inteligencia emocional es un factor crítico en el éxito profesional y personal. Pero conocer la inteligencia emocional no es lo mismo que saber cómo emplearla para mejorar y avanzar profesionalmente. Inteligencia emocional 2.0 desarrolla un programa paso a paso con 66 propuestas prácticas para potenciar su inteligencia emocional y mejorar cuatro tipos de habilidades básicas: el autoconocimiento, la autogestión, la conciencia social y la gestión de las relaciones.

This book walks you through the "need-to-know" aspects of artificial intelligence, including natural language processing, speech recognition, and the power of machine learning to show you how to make the most of this technology in a practical, tactical way. Case studies show how real-world companies are taking the next leap forward. Artificial intelligence and machine learning provide a data-driven basis for more robust and intensely-targeted marketing strategies - and companies that effectively utilize these latest tools will reap the benefit in the marketplace.

It can be challenging to be mindful when you're trapped in your own head. Overthinking comes in many forms—overanalysis, perfectionism, worry, rumination—and each of these can be harmful to your productivity and well-being at work. This book will teach you how to understand what type of overthinking you are experiencing, realize when you're cycling in a mental loop, and break free so that you can trust your gut, make a decision, and move forward with confidence.

Tap into the future of wealth creation with the power of ChatGPT and AI-driven automation, and unlock new ways to elevate your financial success beyond imagination…

Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve true self-awareness with the usual quarterly feedback and self-reflection alone. This book will teach you how to understand your thoughts and emotions, how to persuade your colleagues to share what they really think of you, and why self-awareness will spark more productive and rewarding relationships with your employees and bosses. This volume includes the work of Daniel Goleman, Robert Steven Kaplan, and Susan David.

A leading organizational theorist takes us deep into the realm of humanity’s most powerful invisible force—social status—and how it shapes everything from who we trust and what we value to which ideas and innovations change the world and who gets credit for their success. Why does an...

Définie comme une qualité unique et indispensable, la « résilience » appartient aujourd’hui à notre quotidien et à notre vocabulaire. Mais que signifie vraiment cette notion et comment la mettre à profit dans notre travail ? Ce livre audio vous en donne la réponse en analysant les pratiques et les réflexes de personnes qui, après des revers professionnels douloureux ou de graves déconvenues, sont parvenues à renouer rapidement avec la sérénité et le succès.

An insider look at the Large Language Models (LLMs) that are revolutionizing our relationship to technology, exploring their surprising history, what they can and should do for us today, and where they will go in the future—from an AI pioneer and neuroscientist In this accessible, up-to-date...

Tired of not making enough money? Want to be your own boss and start a side hustle but don’t know where to start? Feel like you’re already behind in understanding AI technology? Are you curious about how ChatGPT and similar AI tools have made people rich? (Updated for ChatGPT-4o) If so, then look no further. This guide will help you build an AI-powered business, generate cash flow, outsmart competitors, and secure financial freedom. Unlock the doors to prosperity, creativity, and limitless potential.

If you listen to nothing else on AI, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you make sense of the shifting landscape, anticipate opportunities and threats, and develop a strategy that keeps pace with AI. This book will inspire you to capture the potential of gen AI and agentic AI; help people and machines work together better; manage regulation and risk; understand the real value of your organization's data; prepare for skills, jobs, and industries to be transformed; and embed AI at the core of your business.