Business Intelligence

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

Are you ready to turn artificial intelligence into your personal income engine? Whether you're a complete beginner or a seasoned entrepreneur, Monetize AI Now delivers the exact blueprint to generate consistent, scalable income using AI tools, platforms, and strategies that work right now.

Master the art of AI prompts and unlock your potential. This essential guide transforms how you interact with AI, whether you're an entrepreneur, writer, marketer, or tech enthusiast. Learn to harness AI tools like ChatGPT, Claude, and Midjourney to elevate productivity, creativity, and efficiency.

If you have tried everything imaginable but have never been able to use artificial intelligence to scale your business or enhance your projects, then this could be one of the most important audiobooks you have listened to in years. Practical Artificial Intelligence: An Enterprise Playbook is written to give you an in-depth view of Artificial Intelligence and how it can be used to make analytics more productive and efficient at workplaces.

Para cambiar la mente es importante transformar los corazones. Las últimas investigaciones demuestran que apelar a las emociones puede fortalecer y afianzar tu autoridad como líder.

In 2024 Artificial Intelligence is all the rage. Here are ten businesses that can be enhanced by using AI.

How to keep your intuition and human instinct intact in our current technological era. Businesses are constantly moving into uncharted territory as they determine how to navigate an increasingly digital future effectively. But the startling and often overlooked truth is that the promise of...

NATIONAL BESTSELLER "Succinct and readable.... If you suffer from digital anxiety ... here is a book that lays it all out for you." --Newsday In lively, mordantly witty prose, Negroponte decodes the mysteries--and debunks the hype--surrounding bandwidth, multimedia, virtual reality, and...

Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion.

Thoughts are the most powerful investments we have. As a New Millionaire, your measurement of success is impact, not money. We positively impact one million lives, starting with our own. Our actions are in concert with a Conscious Thought Revolution, where health is wealth and financial...

The use of cognitive analytics/artificial intelligence (AI) systems is set to accelerate. Advanced Analytics and AI prepares business users for the era of cognitive analytics/artificial intelligence. Building on established texts and commentary, it specifically prepares you in terms of expectation, impact on personal roles, and responsibilities. It focuses on the specific impact on key industries (retail, financial services, utilities and media) and also on key professions (such as accounting, operational management, supply chain and risk management).

'As AI continues to evolve, one of the most talked-about and impactful advancements across industries is Agentic AI. But what exactly is Agentic AI, and why does it matter so much to businesses and individuals right now?' Agentic AI goes beyond simply automating tasks. It can plan, make decisions, take action, and adapt to new information. AI agents are capable of collaborating with other agents, systems, and people—reshaping how work gets done and how value is created. The rise of these digital workers will have a profound effect on industries, roles, and organizations of all sizes.

Unlock the power of Artificial Intelligence (AI) with "The AI Transformation Starter Guide"–the essential resource for entrepreneurs, business leaders, and professionals seeking to leverage AI for growth and efficiency. This comprehensive guide covers everything from AI fundamentals to real-world applications, providing actionable strategies to transform your business and daily life.

A revelatory exploration of the hottest trend in technology and the dramatic impact it will have on the economy, science, and society at large. Which paint color is most likely to tell you that a used car is in good shape? How can officials identify the most dangerous New York City manholes...

Most entrepreneurs are running on fumes—trapped in a loop of doing, fixing, and catching up. You can’t step away without something slipping. Deep down, you know the problem isn’t effort—it’s control. The "hustle" is a lie. The path to a million-dollar business isn't working harder; it's shifting from Operator to Architect — building systems that do the draining, repetitive work for you.

The authors of the bestselling Competing on Internet Time (a Business Week top 10 book) analyze the strategies, principles, and skills of three of the most successful and influential figures in business—Bill Gates, Andy Grove, and Steve Jobs—offering lessons for all managers and...

Master DeepSeek AI in Just 2 Hours—No Jargon, No Overwhelm. Ever felt like AI tools were made for techies, not real people? Think again. DeepSeek Made Simple is your fast-track guide to mastering one of the world’s fastest-growing AI tools—without needing a tech background.

The Entrepreneur's Edge is the ultimate guide for small business owners and entrepreneurs who want to harness the power of artificial intelligence, cybersecurity, and augmented/virtual reality to fuel growth and innovation. This all-in-one resource equips you with the knowledge and tools to navigate these transformative technologies with confidence.

Challenging the conventional wisdom of data-driven decision-making, marketing professors and behavioral scientists Bart De Langhe and Stefano Puntoni argue that many analytics efforts flounder because data analyses are disconnected from the decisions to be made. In their important book, they offer a new approach they call decision-driven analytics. Counterintuitively, they argue that the key to making good decisions with data is to start by putting data in the background.

AI & Innovation is a timely, essential book for business leaders, innovation and strategy managers, and executives seeking state-of-the-art guidance on AI and proven best practices for implementation.