Business Management Classes
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The How of Wow!
- Secrets Behind World Class Service
- Auteur(s): John Murphy
- Narrateur(s): Patrick Lawlor
- Durée: 57 min
- Version intégrale
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In his book The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your service.
When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel, or flying across the country. Or maybe you were not. It seems that the secrets behind world-class service are often just that - secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world-class service.
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The How of Wow!
- Secrets Behind World Class Service
- Narrateur(s): Patrick Lawlor
- Durée: 57 min
- Date de publication: 2014-05-07
- Langue: Anglais
- In his book The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your service....
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7,00 $ ou gratuit avec l'essai de 30 jours
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