Business Management Classes

Our DANTES/DSST study guides are different! Our three-part series—Principles of Supervision DANTES/DSST Test Study Guide - Pass Your Class teaches you what you need to know to pass the test. We have more than just audio of sample test questions. Our easy-to-understand study guide will teach you the information. We've condensed what you need to know into a manageable book—one that will leave you completely prepared to tackle the test. This study guide includes sample test questions that will test your knowledge and understanding of the information presented.

A life coach is more than just being a good listener, you also need to be able to ask good questions to assess the problems your client may be having. You also need to be able to ask tough questions. Your goal as a life coach is to find the source of all of your client's problems so that you can effectively fix them and teach them at the same time how they can fix similar problems in the future.

In his book The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your service.

When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel, or flying across the country. Or maybe you were not. It seems that the secrets behind world-class service are often just that - secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world-class service.

Please note: This is a key takeaways and analysis of the book and not the original book. Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers is based on author Tim Ferriss' interviews with celebrities, thinkers, businesspeople, and creators.