Business Management Consulting

In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership - such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters.

Everything you need to know about revenue management practice in simple language, with clear and easy-to-understand examples. From the originator of the ARPAR performance index (#ARPAR), this book brings a fresh view on revenue management and describes the tools that are relevant and effective today. After you start applying these strategies—you’ll start noticing the difference in less than a month, guaranteed.

To create a more sustainable transformation in the people you coach, you need to start with your own mindset. As a coach, you know you can’t change what you do, unless you alter what you believe first. By shedding the ineffective scripts, trappings and beliefs that a lifetime of personal interactions, professional training and even your parents have taught you, you can reset your thinking to a beginner’s mentality and so begin a fulfilling and exciting journey to coaching mastery.

The ultimate do-it-now guide to getting started in managed services. Now includes chapters on cloud services, bundling, and more. Whether you're a new computer consultant or an experienced technician making the move to managed services, this is the perfect audiobook for you! The audiobook includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more!

For over 15 years, consultants, both internal and external, have relied on Peter Block's landmark best seller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition.

In this practical guide, Cloé Caron, PCC shares her unique O2coaching 5C Leadership and Team Efficiency Model and her Unique Strategic Contribution (USC) concept with you. As an experienced coach and leadership consultant, founder and president of o2Coaching, a public speaker and author, Cloé has helped hundreds of leaders and their teams improve their strategic posture and team efficiency. With 20 years of experience, her book is sure to make you reflect on the required behaviors needed to achieve concrete and sustainable results.

Before you listen to the book, have an open mind - do not doubt yourself in advance. Remember, the very first thing you need in this field is confidence, then you need some expertise on the subject. But confidence is what can make or break you. Looking back at my own life, I never thought I could be a marketing consultant; I don't have the education nor do I have the skills for it. But he taught me it is not the education that makes you a great consultant.

Land the deals you want and develop your instincts with million-dollar negotiation techniques. After selling over $3 billion in real estate, including the most expensive one-bedroom house in history, Josh Altman, costar of the hit show Million-Dollar Listing Los Angeles, wants to teach you the real estate sales and negotiation tactics that have made him one of America's top agents. Buying or selling a house, whether for a client or yourself, is one of the most important and stressful deals anyone can make, demanding emotional intelligence and a solid set of negotiating skills.

It's not easy being an IT manager. There are constant staffing issue, budget issues, project issues, and the challenge of keeping your management informed about what is going on. The one thing that too many of us end up overlooking as we try to accomplish all of these things is that we have one more management job to do: Manage our careers.

Many organizations tell us that work has never been as safe as it is today. They will show the lowest injury figures ever and the rosiest incident counts in years. They want to be proud of these accomplishments, and perhaps they should be. But behind these results hides complexity and contradiction - a messiness that Todd Conklin takes us into with this audiobook.

A behind-the-scenes, revelatory history of McKinsey & Company, America's most influential and controversial business consulting firm, told by one of the nation's leading financial journalists. In The Firm, Duff McDonald uncovers how these high-powered, high-priced business savants have ushered in waves of structural, financial, and technological shifts. With unrivaled access to company documents and current and former employees, McDonald reveals the inner workings of what just might be the most influential private organization in America.

When it comes to how to succeed as an entrepreneur, we are besotted with advice. According to best-selling author Alan Weiss, success is a combination of opportunism, very disciplined work, luck, timing, and ignoring most advice. In other words, it means striking out on your own original path to success. In Million Dollar Maverick, he explains that entrepreneurs don't take advice; they create value and then monetize it. They do what they love and are great at and find a way to sell it to people.

We humans crave security. Yet, continual change and adaptation are the lifeblood of a company. Keeping an organization competitive and relevant means regular change, thus shattering the sense of security people have with their jobs and their livelihoods. It’s no wonder people resist change. No matter a global corporation or small business, change is often "done" to a voiceless workforce.

"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is...

The Business of Expertise, David’s previous book, set the stage by suggesting a narrow focus and then capitalizing on the patterns that emerge from repeated application of your expertise. This book builds on that work by suggesting how to craft a consulting practice with those insights.

Never Say Sell explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights into how key rainmakers at firms like Accenture and IBM drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.

Now a number one international best seller! Half of all new businesses in the US and UK fail within five years. They fail for various reasons, but the main issue is that business owners either don’t face up to their problems at all or when they do, it’s too late. Face It & Fix It is a must-listen audiobook for owners of struggling small businesses; those who don’t have a moment to lose before disaster strikes and their business is lost. It is a hard-hitting and easy-to-understand guidebook that explains how any small business can be transformed into a success.

Karen Phelan is sorry. She really is. She tried to do business by the numbers-the management consultant way- developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can't be plugged into formulas or summed up in scorecards.

Drawing on 30-years of successful change management delivery, this book lays out how to get any business change adopted. Written in an engaging conversational style and brought to life through cartoon character "Change Cat", it gets to the heart of how to design, develop, and deliver change that works.

Unstoppable takes the most valuable lessons and top commonalities from how to succeed and lays out the nine principles for unlimited success...in both business and in life. Proven by author Kelly Roach's award-winning career in corporate settings and as an entrepreneur, Unstoppable is set to inspire everyone from the new entrepreneur to the seasoned CEO.