Business Organization

In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They've developed a five-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team's success.

Shifting demographics combined with the digitalization of all aspects of life are transforming the nature of work. This is forcing companies to rethink how they design jobs and recruit, develop, and engage employees. In Talent Tectonics, Dr. Steven Hunt explains how technology is changing the purpose of work and why creating effective employee experiences is critical to building organizations that can thrive in a world of accelerating change and growing skill shortages. You'll find insights from a person who has worked with thousands of companies around the globe.

If you cut off a spider’s leg, it’s crippled; if you cut off its head, it dies. But if you cut off a starfish’s leg it grows a new one, and the old leg can grow into an entirely new starfish. What’s the hidden power behind the success of Wikipedia, Craigslist, and Skype? What do eBay and...

Marketing leaders face an uphill battle: their teams are expected to deliver predictable, measurable results in a world characterized by uncertainty, human behavior, and complexity. Traditional approaches attempt to treat marketing as a vending machine where input guarantees output. But this outdated approach sets CMOs up for frustration in today’s dynamic business environment. Kathleen Schaub—marketing innovator, former CMO, and research analyst—reveals a radically needed shift in thinking that will not only bring clarity to the whole organization but help CMOs thrive in the chaos.

Whether it shows up as stress, top-down leadership styles, drama, or uncertainty, fear kills good decision-making, dampens morale, lowers employee engagement, and hurts bottom-line growth. The good news is that there's an antidote: Freedom at Work. In this groundbreaking book, Traci Fenton brings together decades of original research, based on her team's work with hundreds of top companies around the world, such as The WD-40 Company, Mindvalley, DaVita, Menlo Innovations, Zappos, HCL Technologies, and more, revealing the proven pathway to leadership success.

But there is a solution. In Rebooting Tech Culture, Whitney explains that the same values at the heart of a culture of innovation—creativity, courage, confidence, curiosity, communication, and community—can also foster a culture that is welcoming to all employees. Drawing on more than fifty interviews with tech executives and a survey of 1,000 people in tech, she shows how these "six Cs" can power real change in technology organizations, creating workplaces where anyone can be successful and where innovation thrives.

Managing Brilliant Jerks provides resources to help you work more effectively with difficult leaders. As you listen, you’ll find detailed information on the flow of coaching sessions, sample correspondence to use with key stakeholders, and questions that encourage you to reflect on the issues presented in each chapter. The story of Peter will clarify for you the complex processes at work in the mind of an abrasive leader—and empower you to forge a productive and cooperative relationship with the brilliant jerks you encounter.

accomplished author, professor, and consultant Jay Sullivan delivers a clear, tangible, and actionable guide to implementing flexibility and creativity in your enterprise. Through interviews with senior leaders from a wide array of industries and disciplines, the author shows you the trends and behaviors that allowed successful organizations to navigate the changing realities and complexities that have defined recent years, including the COVID-19 crisis, the increasing awareness of racial injustice in society, and the January 6th insurrection.

We're in a major shift in a fundamental aspect of how businesses grow, how buyers purchase, and how businesses build meaningful conversations and customer relationships. Companies who align their mission, strategies, action plans, and tools with the way buyers think, learn, discover, and purchase will have a huge competitive advantage. Inbound Organization shows leaders how to build their company's future around "inbound" principles and strengthen the structural foundations necessary to deal with the changes in buyer behavior.

The Patient Organization is a companion book to be used alongside today’s popular Organizational Operating Systems (OOS), to explain what’s under the hood, why they work, why they don’t work, and what you can do about it.

As the CEO, board member, and executive of an architecture, engineering, and construction company, you are under pressure to lead your company in the age of AI disruption. Not knowing AI’s impact on your business and how you should respond is challenging.

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.”

Even the most passionate advocates for diversity, equity, and inclusion have been known to treat equity as the middle child - the concept they skip over to get to the warm, fuzzy feelings of inclusion. But Minal Bopaiah shows throughout this book that equity is critical if organizations really want to leverage differences for greater impact.

This book brings together leading organization scholars and business historians to examine the opportunities and challenges of incorporating historical research into the study of firms and markets. It examines the reasons for the growing interest in historically grounded research in management departments and business schools, and considers both the intellectual and practical questions the endeavor faces.

Championing Organizational Wellness draws on the hands-on leadership experience of Dr. Anthony Simmons, a four-time at-sea commander with over two decades of executive experience across the globe. Through his coaching triangulation model—an ends-means-ways approach—Dr. Simmons shows how leaders, aspiring leaders, and entire organizations can align, overcome cultural divides, and move together toward peak performance.

For many years, there has been quite a bit of talk about employee engagement as a means to lift corporate profits and reduce absenteeism and turnover. However, this talk has not produced better companies. Additionally, with profit as the primary goal of organizations, most employees view any benign treatment they receive as a secondary convenience that will dissipate once corporate fortunes decline. This book turns that equation around by examining the practices of 21 companies that put the interests and needs of employees first.

Never heard of a professional employment organization? Well, you’re not alone. Yet PEOs have been providing the single most valuable set of services to small business owners for decades, allowing them to do what they do bestserving their clients and selling their products or services. After all, the administrative burdens that are thrust upon today’s small business owner are immense; since 1980 there has been an increase of over 400 percent in employment related laws and regulations.

“I had better get used to this,” he said. “Used to what?” she asked. “A life of stress.” This was a conversation Philip had with his mother three years after he started his first company. He was sixteen and had already submitted to the belief that the rest of his life as an entrepreneur would be filled with constant worry and tension. He could see no other way. There is something fundamentally wrong with our culture’s way of working. We may be productive, but at what cost and for what purpose? How do we lead a successful and happy organization without damaging our own lives and others?

Neuroscience is revolutionizing our understanding of human psychology and behavior. By showing how to apply this new understanding to how you recruit, manage, and develop your people, Brann is enabling you to deliver a step change in organizational performance and individual achievement.

This essential playbook shows how companies can scale success by coupling digital strategies with an investment in the health of their organizations and the people within. To scale and grow, a company must get the organizational elements right. That begins with having the right strategy, the right leadership to drive it, and the right talent, culture, and organizational design to realize a company’s potential. This is especially true in the AI era, where a company’s most valuable assets are its people.