Business Performance

The definitive playbook for effective sales coaching, based on the proven principles of the Sandler Selling System. There is no one-size-fits-all sales coaching model. There are only approaches that have been shown to be successful in particular situations. Acting as coach, the manager must identify each individual salesperson's personal "success code" and use that code to unlock the salesperson's potential for success. It is always up to the coach to choose the right approach for the salesperson and the situation.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

In his work consulting to major corporations for more than 30 years, Gerald Kraines consistently hears that 60-70 percent of business organizations' potential effectiveness goes unrealized. He shares how to engage, align, and develop employees in order to leverage and encourage optimal performance and long-lasting results.

"New Ideas for Old Problems: A Human Performance Approach to Sustainable Change" focus is on applying innovative ideas to long-standing challenges in safety and operational reliability, emphasizing the importance of Human Performance in making meaningful and lasting changes.

Revised and updated, the second edition of Leadership Coaching draws on the top coaching practitioners’ thinking and writing to present an in-depth understanding of the tools, techniques, and frameworks that can be used to enhance the coach/coachee relationship.

Brought to you by Penguin. From the high-octane, high stakes world of F1, these are the key lessons learned at the top level of the sport – and how to take them out of the pitlane and make them work for you Foreword by JAKE HUMPHREY, author of HIGH PERFORMANCE F1 teams operate at the highest...

Selling is the art of convincing people to your way of thinking, and it is not just isolated to products or services. It is also related to ideas. The Sales Messenger is especially beneficial to sales professionals, but it is also a practical, informative book that can benefit anyone because everybody is selling something in one form or another.

Researchers now have a clear understanding of the key drivers that make meetings successful. In The Surprising Science of Meetings, Steven G. Rogelberg, researcher and consultant to some of the world's most successful companies, draws from extensive research, analytics and data mining, and survey interviews with over 5,000 employees across a range of industries to share the proven practices and techniques that help managers and employees enhance the quality of their meetings.

In The Complete Man, Purdeep Sangha reveals the key strategies and practical action steps for ultimate personal performance and success in your business or career, passion in your relationships, and fulfillment in every area of life.

Former Navy SEAL commander, White House Fellow, and nonprofit and business leader Mike Hayes offers an inspiring playbook for understanding and achieving your most rewarding and purposeful life. Mission Driven offers a practical guide for transition points: young people, recent graduates...

Three-time Navy SEAL platoon commander and founder of Perfect Fitness reveals how to put together teams that can accomplish any objective—by leveraging an unexpected set of values and priorities. SEALs and civilians operate in extremely different environments, but what makes both kinds of...

"A groundbreaking exploration of corporate leadership that challenges conventional wisdom." - Hubert Joly, former CEO of Best Buy Being appointed CEO is seen by many as the pinnacle of success in business, but it is actually the first step in a journey of evolving stages requiring ongoing...

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one...

Growing a business is hard work, but managing its finances shouldn't be a mystery. In this practical guide, William Lieberman-founder of The CEO's Right Hand and veteran entrepreneur with over 30 years of experience-delivers the financial knowledge every small business CEO needs to succeed.

This book will change how you think about what drives you to succeed. Groundbreaking new research reveals how your state of mind holds the key to your motivation, success and happiness. Compelling evidence combined with inspiring stories and insights will unlock a powerful new mind-set that will instantly boost your performance and open your eyes to what it really takes to excel.

Everyone, at some point in their life, will be asked to be a leader. Leadership skills are highly sought after by employers and are also essential to lasting success in business and life. But the problem with most leadership books is that they are just common knowledge, taken from other writers and not useful. This book presents proven skills and qualities that are tried and tested to help you develop into your greatest potential as a leader. Become more than just “the boss" people follow only because they have to. Instead master the ability to inspire and lead people.

Over the last 15 years, Coaching and Mentoring has become the go-to guide for anyone looking to develop their coaching and mentoring skills at individual, team or organizational level. Clear and accessible, it uses practical tools and best practice to demonstrate how to relate theoretical models to specific situations to gain real benefits. Now in its 3rd edition, Coaching and Mentoring has been fully updated to cover the latest thinking and developments in this area including extended coverage of coaching supervision.

A television producer and a pig farmer meet on a cruise, not knowing they will become business partners. Lisa marries the farmer with his million-dollar debt. The farm business collapses, and they explore other ventures, including becoming traveling carnies. Lisa and Keith's faith in God is the thread that binds them together despite failures. Facing setbacks with hope and determination, they rebuild their lives and eventually find success starting a window cleaning company.

There's a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization's strategic direction, managing customers and costs, and boosting workforce performance. But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they're misused by most organizations. For example, executives buy and implement a tool without first asking, "What problem are we trying to solve?"

Virtue is more than a word: it's a way for us all to live, a way to flourish as human beings. And when applied to organizational life, virtue serves to enhance engagement, strengthen relationships, and foster success in business. Picking up where the acclaimed Exception to the Rule left off, Better Humans, Better Performance connects the classical Greek virtues—Trust, Compassion, Courage, Justice, Temperance, Wisdom, and Hope—with authoritative science that can help you achieve the highest performance.