Business Plan

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service. When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn...

NEW YORK TIMES BESTSELLER Trump may be in office, but the Democrats have laid the groundwork for permanent power. While the Biden-Harris administration pub­licly stumbled and flailed, their bureaucrats and allies outside of government have been turn­ing Republican nightmares into dystopian...

The famed political advisor to Uber, FanDuel, Lemonade, Tesla and other startups reveals what really happens at the intersection of politics, tech and business Most new startups today are in highly regulated industries with strong incumbents - transportation, hotels, drones, energy, gaming...

In Slim by Design, leading behavioral economist, food psychologist, and bestselling author Brian Wansink introduces groundbreaking solutions for designing our most common spaces—schools, restaurants, grocery stores, and home kitchens, among others—in order to make positive changes in how we...

You'll find the following in Up Your Business: effective interview questions and strategies; a sample ad that attracts eagles and weeds out turkeys; three dozen high-impact training strategies; the three keys to weeding out entitlement in your business; your three options for dealing with poor performers; how to create vision and strategy for your business; and much, much more!

In today’s hyper-stimulated world, where distractions are designed to hijack your attention, mastering focus, discipline, and action is no longer optional—it’s essential. The Dopamine Detox Blueprint is your step-by-step guide to reclaiming control over your mind by resetting your brain’s reward system, overcoming procrastination at its root, and building lasting self-discipline that feels natural, not forced.

The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational...

From the host of EconTalk, a guide to decision-making when you can't crunch the numbers Algorithms and apps analyze data and tell you how to beat the traffic, what books to buy, what music to listen to, and even who to date—often with great results. But what do you do when you face the big...

The truth is you can get anything you want, but first what you ultimately need is a new way of goal setting that will guide you to work toward success in flow and harmony. It's about setting goals that align with our business ambitions and our personal growth needs. Just like yin and yang, we need both elements to create harmony in life. This book is for you: ambitious woman who wants to become successful, but you want to do it the right way.

Tal y como lo plantea el mito del Ave Fénix, es posible resurgir de nuestras cenizas sin importar los fracasos anteriores. En una época de pospandemia por covid-19, con un entorno complicado de alta inflación, tanto individuos como empresas de todo tipo están obligados a reinventarse y salir fortalecidos, si es que quieren sobrevivir.Pero no todos lo logran a menos que sepan cómo hacerlo.

When you choose to become unfiltered and unafraid, YOUR LIFE WILL CHANGE. Looking at Rachel Luna today, you would never guess what she has been through. Both her parents died from AIDS, she survived a cancer diagnosis that upended her life, and she served for a decade in the United States Marine...

Sightline spells out the why and the how of collaborative strategy building. It pragmatically explains how to establish a clear destination with your team, while staying flexible about the routes you take to get there. With an emphasis on community building organizations, it’s a go-to resource for leaders craving clarity and conviction when responsiveness and adaptability are also required.

When BIC, manufacturer of disposable ballpoint pens, wanted to grow, it looked for an idea beyond introducing new sizes and ink colors. Someone suggested lighters. LIGHTERS? With an idea that seemed crazy at first, that bright executive, instead of seeing BIC as a pen company—a business...

Andrew Sobel offers a proven, 100-day plan for conquering 14 tough client development challenges and growing your client base. He's encapsulated 25 years of unique research, including personal interviews with over 3,000 top executives, into a practical road map for winning more new clients and growing your existing relationships. You'll learn specific strategies to move confidently and predictably from a first meeting to a signed contract, and discover the agenda-setting techniques that create a steady stream of sole-source business.

Use smart accounting to maximize profits and minimize confusion Whether you're a small business owner or just want to understand your 401(k) statements, this new edition of Accounting For Dummies helps you get a handle on all those columns of numbers. With fully up-to-date accounting basics for...

The road to licensing a profitable, innovative product or technology is riddled with curves, holes, and rocky cliffs. The President of the United Inventors Association shows inventors, innovators, and makers a better path towards monetizing your creations and how to avoid the get-rich-quick...

“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of Apple InEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and...

INSTANT NATIONAL BESTSELLER “Reshma Saujani…offers a daring new approach: it’s not our job to do more, it’s time for our workplaces to pay up.” —Tarana Burke, founder of the “me too” movement The founder of Girls Who Code and bestselling author of Brave, Not Perfect confronts the...

The purpose of this audiobook is to give women a jolt of 'FUCK YES' in their lives and disrupt the status quo thinking that currently drives so many of us. Disrupt-Her is a Modern Woman's Manifesto, asking - no, demanding - that women question, dissect and then disrupt 13 major areas, issues and...

The 90 Day Marketing Plan is a comprehensive, step-by-step guide to improving, scaling, and automating your marketing over the next 90 days. You're going to learn how to create an instant cash windfall l in your business; the most profitable marketing model; how to eliminate 80 percent of marketing activity and retain results; how to produce results on a tiny budget; how to get more customers; how to make more sales; and more. Uncover the tools and strategies needed to create a completely new marketing machine in only 90 days.