Business Problem Solving

How to articulate and assess what success looks like. The Social Profit Handbook offers those who lead, govern, and support mission-driven organizations and businesses new ways to assess their impact in order to improve future work rather than merely judge past performance. Drawing upon decades of leadership in schools and the foundation and nonprofit worlds, author David Grant offers strategies that help organizations take assessment back into their own hands, and improve their work as a result.

Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.

Most people hate and fear uncertainty. It causes such stress and anxiety that we often choose certain surrender over doubt, becoming passive, dependent, addicted—and more anxious than ever. Doubling down on the certainties promised by technology and micro-management only makes things worse, leaving no opportunity for innovation, adaptation or invention. Artists live with uncertainty constantly—but instead of waiting for the future, they run towards making it, with agency and freedom. What can we learn from them, about facing into a future that grows more uncertain daily?

Art Thinking combines the mind-sets of art and the tools of business to protect space for open-ended exploration and manage risks on your way to success. Art Thinking takes you from "Wouldn't it be cool if...?" to realizing your highest aims, helping you build creative skills you can apply across all facets of business and life. Warm, honest, and unexpected, Art Thinking will help you reimagine your work and life-and even change the world-while enjoying the journey from point A.

Written by the former Executive Creative Director of Creations at Cirque du Soleil, this audiobook shows you how to step up your game, flex your creativity, and make big things happen. Whether you work independently or as part of a team, whether you're self-employed or part of an organization, and even if you think creativity isn't a part of the work that you do - this book gives you the perspective, courage, and kick-start you need to think differently about the things you do every day.

Presenting a clear, accessible guide to solving important leadership challenges through human resources-focused and other data analytics, this engaging audiobook tells you how to transform the HR function and overall organizational effectiveness by using data to make decisions grounded in facts vs opinions, identify root causes behind your company's thorniest problems, and move toward a winning, future-focused business strategy.

Costumamos acreditar que trajetórias excepcionais, como a dos gênios que revolucionam o mundo dos negócios, das artes, das ciências e dos esportes, devem-se unicamente ao talento. Mas neste livro você verá que o universo das personalidades brilhantes esconde uma lógica muito mais fascinante e complexa do que aparenta.

Most problems are fairly easy: they have a few likely potential root causes. The most important problems often have hundreds or thousands of potential root causes within very complex systems. Such problems are hard problems, and are highly resistant to guessing, brainstorming, or problem-solving methodologies that require conjuring a list of possible causes. Great problem-solvers are armed with a set of behaviors that allows them to avoid guessing.

You don’t need more advice. You need more trust in yourself. If you’re stuck overthinking every decision—polling friends, family, co-workers, and strangers until you’re more confused than when you started—this book is for you. If You Want to Make the Wrong Decision, Ask Everyone is a direct, no-nonsense guide to breaking free from indecision, people-pleasing, and the exhausting need for approval. It exposes a hard truth most self-help books won’t say out loud: crowds don’t create clarity—they create noise.

Who makes the important decisions in your organization? Strategy, product development, budgeting, compensation - such key decisions typically are made by company leaders. That's what bosses are for, right? But maybe the boss isn't the best person to make the call. That's the conclusion Dennis Bakke came to, and he used it to build AES into a Fortune 200 global power company with 27,000 people in 27 countries.

How much information is too much? Do we need to know how many calories are in the giant vat of popcorn that we bought at the movie theater? Do we want to know if we are genetically predisposed to a certain disease? Can we do anything useful with next week's weather forecast for Paris if we are not in Paris? In Too Much Information, Cass Sunstein examines the effects of information on our lives. Policymakers emphasize "the right to know", but Sunstein takes a different perspective, arguing that the focus should be on human well-being and what information contributes to it.

Curating your life means selecting those activities that are most important, meaningful, and joyful for you and fiercely focusing your energy on those endeavors. It also means putting a whole bunch of stuff in the back room, to be reconsidered at another time. Curating your life means sorting your activities into three categories: the things you are not going to do, at least not right now; the things you will be mediocre at; the things you will be great at. This is not simple. But the payoff is amazing. Living a well-curated life is doable.

Leadership is not just about tasks and metrics—it’s about people. In The Everyday Diplomat: How to Lead with Influence and Achieve Real-World Success (Enhanced Edition), Michael D. Forras draws on over two decades of leadership experience as a Marine Corps Sergeant Major, diplomat, and mentor to offer an insightful, practical guide to leadership rooted in empathy, connection, and influence.

In The Creator Mindset, Bashan shows you how to use creativity as a decision-making tool and do so every bit as confidently as you use spreadsheets and data analysis.

Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills - as voted for by 15,000 managers and professionals worldwide - into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, plus the tools you need to put ideas into practice.

“What would Jeff do?” Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know “the secret” behind Amazon’s historic success. In this step-by-step guide, he provides 50½ answers drawn from his experience as an Amazon executive - and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody’s business.

In Persuade: The 4-Step Process to Influence People and Decisions, accomplished sales, negotiation, and influence experts Andres Lares, Jeff Cochran, and Shaun Digan, PhD, deliver a concise and insightful take on how to transform your ability to persuade others regardless of the setting.

Should one enter a market where someone is in a monopoly position? When is going to the ER a good or a bad decision? Why is it never a good idea for rebels to concede? Practice Game Theory answers all these questions. Think about and solve problems more effectively applying strategic games models to real-life challenges. Learn how top world leaders analyze and assess their next best moves.

Why does your weather app say “there’s a 10 percent chance of rain” instead of “it will be sunny”? In large part, this is due to the insight of award-winning physicist Tim Palmer, who pioneered the introduction of uncertainty into weather and climate prediction. Now, he wants to apply it to how we study everything else.

A practical guide to outguessing everything from multiple-choice tests to the office football pool to the stock market. People are predictable even when they try not to be. William Poundstone demonstrates how to turn this fact to personal advantage in scores of everyday situations, from playing the lottery to buying a home. Rock Breaks Scissors is mind-reading for real life.