Business Problem Solving

Despite all the effort through the years to understand what it takes to be an effective leader, the challenges of leadership remain enormously difficult and elusive. Drawing on the distilled wisdom, stories and lessons from hundreds of chief executives to show how every aspiring leader can master these challenges and lead like a CEO, The CEO Test is the authoritative, no-nonsense insider's guide to navigating leadership's toughest challenges, brought to you by authors uniquely qualified to tell the stories.

Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience (CX). Learn how to investigate, diagnose, and act on what's blocking teams. Gather the evidence and data that better inform decisions, leading to increased satisfaction, conversion, and loyalty.

Agility isn't a formula, a framework, nor a set of roles and rituals to follow. It's a timeless way of being that matures with practice and skill. Becoming agile involves knowing the difference between being quick or hurrying, moving with ease or difficulty, being in or out of balance, graceful or awkward, adaptable or rigid, resourceful or resentful. With Joy of Agility, Joshua Kerievsky, CEO of Industrial Logic, one of the oldest and most-respected agile consultancies in the world, shows you how to harness agility in work and life to solve problems and succeed sooner.

In "How to Solve Any Problem: Guide to Problem-Solving Techniques," Steven Hauch invites you on an enlightening journey to master the art of problem-solving. This concise guide offers a treasure trove of practical strategies and insights, tailored to empower listeners of all ages in facing challenges with confidence and creativity. Whether it's everyday hurdles or complex puzzles, you'll learn to navigate through them with ease and efficiency. Perfect for quick learning, this book is a must-have tool for enhancing decision-making skills and fostering a resourceful mindset.

The Financial Times Guide to Strategy is your unbeatable reference on strategy. It offers an incisive overview of both corporate level and business unit level strategy, an A to Z of the world's leading strategic thinkers, and introduces the key strategic tools and techniques you need to develop your own strategy. Based on long experience and on conversations with leading strategists around the world, Richard Koch helps you discover each critical step in creating, delivering, and understanding successful strategy.

While it may not occur to us on a daily basis, there is a widespread cultural tendency toward quick decisions and quick action. Though the root cause is by no means malicious, we have begun to reward speed over quality, and the negative effects suffered in both our personal and professional lives are potentially catastrophic. Best-selling author and Chief Envisioner Dan Pontefract offers the solution to this predicament with what he coins "Open Thinking".

Master the Art of Smart Choices with Decision Making: An AI’s Guide to 100 Strategies for Choosing Wisely When Human Instinct Fails. This audiobook breaks down complex thinking tools into simple, actionable strategies, helping you make better decisions in every part of life.

What does it mean to be limited to inside the box, as opposed to being outside? The key, according to experts on the subject, is to apply creative thinking to your daily life. Perhaps up until this time, you've never really thought yourself a creative person. Many of us go through life thinking that the only people capable of creative thought are artists, writers, and others who have been trained to apply this thought process in specific and sporadic circumstances. The truth of the matter is that every single one of us is capable of this type of thought.

Make Time es un manifiesto encantador, una guía amigable que nos ayudará a encontrar la con¬centración y la energía en nuestro día a día. Se trata de dedicar tiempo a lo realmente importante fomentando nuevos hábitos y replanteando los valores adquiridos fruto de la actividad frenética y de la distracción.

The New Restaurant Manager is for new managers who want to avoid the mistakes that most beginning managers make. This refreshing how-to guide is written in a practical, down-to-earth style, like having coffee with your mentor.

Technology thought leader and organizational architect Matt K. Parker breaks down the counterintuitive principles and practices that radically collaborative organizations thrive on. By combining the latest insights from organizational science, sociology, and psychology, he illuminates four imperatives that all radically collaborative organizations must embrace in order to succeed: team autonomy, managerial devolution, deficiency gratification, and candid vulnerability.

Are your employees getting the most productivity out of their workdays? Do they come in to work smiling, enthusiastic about the day ahead of them and willing to be there to help in any way they can? Are there often conflicts or tension between workers, or maybe, even between you and your employees? These are all reasonable questions to consider, since you might as well wave good-bye to your company if you’re experiencing management issues and aren’t seeing improvement in the methods you try.

In Inflection Points: How to Work and Live with Purpose, renowned executive coach and speaker Matt Spielman delivers an energizing and hands-on existential navigational tool that walks you through how to identify what really matters in life and how to achieve it.

Mental models help you filter information, which allows you to see things more clearly and make better decisions. Mental models are also a shortcut to finding the quickest and the best route to solve your problems, whether work-related or personal. The beauty of mental models is that their variety is virtually infinite, and they help you come up with solutions for just about any issue.

When a manager is pressed to find a project manager for an important client, he looks to Rhett Sero, our to-be hero. He introduces Rhett to Heda Heldenmacher, a noted project management consultant. Designed to increase success, this book is for accidental and new project managers, beginning project management learners, and those exploring project management careers or looking for a refresher. Told in the form of a business fable, concepts are put in everyday terms and stories make it more memorable.

Atteindre le succès en cinq jours, c'est facile ! Chaque jour, les entrepreneurs et les dirigeants font face à la grande question : par quoi faut-il commencer ? Quelle chose est plus importante que les autres ? Comment organiser les réunions et les discussions afin de trouver la solution et de ne pas tomber dans le chaos ? Designer Jake Knapp accompagné par Braden Kowitz and John Zeratsky a créé une stratégie novatrice qui a pour but d'aider à trouver la meilleure idée pour votre entreprise. Ils proposent le plan précis de cinq jours.

At this moment, rogue waves are forming under your business. Emerging technologies, changing demographics, the data economy, automation, and other trends are crashing into each other. When they converge, they’ll produce sea changes that sink companies and wash away entire industries overnight. If your competitor can’t ride out the next wave and you can, you win. Jonathan Brill - a renowned expert on resilient growth and decision-making under uncertainty - shows you how to prepare your business to survive and thrive through the most radical upheavals.

Warnings is the story of the future of national security, threatening technologies, the US economy, and possibly the fate of civilization. In Greek mythology Cassandra foresaw calamities, but was cursed by the gods to be ignored. Modern-day Cassandras clearly predicted the disasters of Katrina, Fukushima, the Great Recession, the rise of ISIS, and many more. Like the mythological Cassandra, they were ignored. There are others right now warning of impending disasters, but how do we know which warnings are likely to be right?

Making good decisions quickly is what marks out truly great leaders from the rest of us. Decision-making is one of the most sought-after skills today, but most of us have never been taught, but one most of us have never been taught. Aged 19, I went off-piste snowboarding, way before I had the skills or experience to do so, and very quickly found myself hurtling towards the edge of a cliff face on sheet ice. Within minutes, I was literally hanging onto a boulder for dear life, with my legs dangling over the precipice.

Decisions are hard - agreed? Whether it's deciding what kind of take-away to order, what brand of shampoo to buy or what to do in a crisis, we've all been in situations where we panic or overthink. And now, more than ever, we are in unfamiliar territory. Our routines and norms have been completely disrupted, replaced by stress and anxiety and making the right decision is harder than ever.