Business Problem Solving

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

The average adult makes more than 35,000 decisions in a day. Most are mundane, but there are a handful that separate businesses that boom or bust, careers that succeed or fail, relationships that make it or don’t, and lives of happiness or hopelessness. These most valuable decisions (MVDs) represent the gap between a green-light life and a red-light life.

Making good decisions quickly is what marks out truly great leaders from the rest of us. Decision-making is one of the most sought-after skills today, but most of us have never been taught, but one most of us have never been taught. Aged 19, I went off-piste snowboarding, way before I had the skills or experience to do so, and very quickly found myself hurtling towards the edge of a cliff face on sheet ice. Within minutes, I was literally hanging onto a boulder for dear life, with my legs dangling over the precipice.

Do you feel disconnected or powerless at work? Perhaps no one listens to your suggestions, or you dread office conflict. Does a hybrid work-from-home environment leave you feeling unheard? What if you could turn it around by making better decisions? Inside this guide, written specifically for employees, you’ll join international best-selling and 4x award-winning author Irma Parone as she introduces WINX for Employees, a proven eight-step decision-making model you can apply to nearly any workplace situation.

When Dan Solomon began writing Winfuel, the intended audience was the men and women who aspire to reach the top of the global fitness industry. But as the story came to life, the book evolved into something bigger, a powerful resource for ANYONE in any industry on a mission to level up—creating momentum, activating your network, and maximizing opportunities.

In The 24-Hour Rule and Other Secrets for Smarter Organizations, business consultant Adrienne Bellehumeur shows how her six steps of documentation can become your and your team’s new superpower.

Challenging the conventional wisdom of data-driven decision-making, marketing professors and behavioral scientists Bart De Langhe and Stefano Puntoni argue that many analytics efforts flounder because data analyses are disconnected from the decisions to be made. In their important book, they offer a new approach they call decision-driven analytics. Counterintuitively, they argue that the key to making good decisions with data is to start by putting data in the background.

Renowned disruption thinker and bestselling author Terence Mauri delivers a compelling set of mindset shifts for today's unique leadership challenges. In the book, you'll find the future-ready insights and tools you need to lead for today and prepare your organization for tomorrow. The author explains why so many of us continually overestimate the risks of bold decisions while underestimating the downsides of standing still for too long in an increasingly complex and volatile world.

Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience (CX). Learn how to investigate, diagnose, and act on what's blocking teams. Gather the evidence and data that better inform decisions, leading to increased satisfaction, conversion, and loyalty.

Dr. Adizes’s premise, developed in this book, is that the ideal leader, manager, or executive - ideal in the sense that he can fulfill by himself all the roles necessary for the long- and short-term effectiveness and efficiency of an organization - does not and cannot exist. And that is the problem with contemporary management literature: It presents what the executive should do (because that is what the organization needs), even though no one can do it.

Los problemas de dinero nunca se han solucionado con dinero, sino con ideas nuevas. Sin embargo, cuando pasamos por dificultades económicas, toda nuestra energía se canaliza en tratar de resolverlas, y - paradójicamente - no generamos ideas nuevas. Por eso este audiolibro no trata tanto sobre dinero, sino sobre cómo recuperar la libertad sobre tu tiempo y tu energía. Para ello, debes aprender primero qué es el dinero, los mitos y las creencias que tenemos sobre el mismo, así como las actitudes necesarias para mejorar tu situación económica.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don't always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn't enough, but are at a loss on how to implement solutions, especially in today's post-#MeToo world.

The number-one international best-selling author of The Gray Rhino offers a bold new framework for understanding risk and how we can reexamine and reshape our relationship with uncertainty to live more productive and successful lives.

Strategy is about shaping the future. Thinking strategically is what separates good managers and great leaders. Learn the fundamentals about how to create winning strategy and lead your team to deliver it. From understanding what strategy can do for you, through to creating a strategy and engaging others with strategy, this book offers practical guidance and expert tips.

Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table - and reveals how you can claim it.

This book is a self-reflection exercise designed to help listeners overcome challenging problems through the use of specific problem solving techniques. In the introduction we learn about decision-making strategies that work in situations of uncertainty and we learn scenario planning - a technique invented in the 1960s for the US Dept. of Defense, later adapted for use in the private sector.

How do you blow up your company's growth? Start with high quality training. Follow that up with thoughtful coaching by managers who refuse to rescue and value learning experiences. Implementing this proven algorithm creates a thinking company that generates exponential growth. Author Jill Young shares her vast experience in helping entrepreneurs discover and celebrate the creation of thinkers in their company, identify gaps in their system, and close those gaps.

Do motivation and "how-to's" really work? Almost never! Why? There is something missing. In his newest results-getting book, If How To's Were Enough We Would All Be Skinny, Rich & Happy, Brian Klemmer explores what is missing and the real reason why most people do not succeed. The secret is found in seven paradigms that will change the course of your life. They are the basis of Klemmer & Associates' hugely popular series of experiential leadership seminars.

Your organization’s culture: It’s either an asset or a liability. At this very moment, it’s either lifting your business performance or “eating your strategy for breakfast”. How do you ensure it’s the former, not the latter? Listen to find out more...To make a bad culture good, or a good culture great, you’ve got to deliberately transmit strong and steady signals. This guide shows you how.