Business Problem Solving

Negotiation and decision-making expert Max Bazerman explores how we can make more ethical choices by aspiring to be better, not perfect.

Based on his work at some of the world's largest companies, including Ford, Adidas, and Chanel, Christian Madsbjerg's Sensemaking is a provocative stand against the tyranny of big data and scientism, and an urgent, overdue defense of human intelligence. Christian Madsbjerg argues that our fixation with data often masks stunning deficiencies, and the risks for humankind are enormous. Blind devotion to number crunching imperils our businesses, our educations, our governments, and our life savings.

We all face countless decisions throughout our careers. The specific circumstances that call us to lead will be different, but the core dilemmas and ethical challenges are very similar. Faced with these challenges, each of us must decide if we will follow our ego-centered inclinations or lead for the good of everyone whose lives we touch? Will we endanger or impair those around us to satisfy our own self-interest, or will we lead in a manner that is true to our values?

We have more choices than we realize. In fact, according to positive psychology expert Tal Ben-Shahar, our entire life is made of choices, large and small. It is what we choose moment by moment and day by day - to do, to feel, to experience - that determines how happy and fulfilled we are. Every moment, then, is an opportunity to make a choice that will bring us greater happiness. Ben- Shahar presents 100 such opportunities, some simple, such as whether to frown or smile; others complex....

Would you like to have better solutions to your problems? Struggling to understand why things went wrong when you did everything right? The Art of Thinking in Systems can help you with these problems. You think systems thinking is for politicians, and powerful CEO's? Let me tell you this: a small business is a system, your class at school is a system, your family is a system. You are the element of larger systems - your town, your country, the world. These systems have a different dynamic. The more you know about their nature, the more optimal solutions you'll find to problems.

Nearly all of today’s major innovation workshops and programs call on organizations to drive innovation. What they miss is that innovation comes from the personal creativity of individuals. And creativity doesn’t require an advanced education or technical skills. All employees can be creative. Often, all they lack is a fitting mindset and the right skills.

Make Time es un manifiesto encantador, una guía amigable que nos ayudará a encontrar la con¬centración y la energía en nuestro día a día. Se trata de dedicar tiempo a lo realmente importante fomentando nuevos hábitos y replanteando los valores adquiridos fruto de la actividad frenética y de la distracción.

Six Sigma is the most common - and perhaps least understood - methodology for streamlining processes in manufacturing, service delivery, management, and almost any other business activity. For business leaders seeking increased efficiency and customer service, Six Sigma is the key. Written specifically for Six Sigma beginners - whether they’re small business owners who want to implement Six Sigma or professionals and students who need to get up to speed fast - Six Sigma for Dummies is the most straightforward, non-intimidating guide on the market.

Não importa o objetivo, não importa o destino, a jornada para qualquer coisa que você queira começa sempre com um único passo. Esse passo se chama a Única Coisa. Você quer menos. Menos distrações, menos estresse e menos correria. Quer saber lidar com a enxurrada diária de e-mails, notícias e reuniões que suga sua energia e prejudica seu desempenho, gerando frustração e sobrecarga. E você quer mais. Mais produtividade. Mais qualidade no que faz. Mais tempo para dedicar a si mesmo e ao que realmente importa para você.

A vital blueprint for organizations that want to thrive in the competitive fray, Business Analytics for Managers presents a sustainable business analytics (BA) model focusing on the interaction of IT technology, strategy, business processes, and a broad spectrum of human competencies and organizational circumstances.

Harvard University professor and U.S. Intelligence Science Board member J. Richard Hackman reveals how to make teams more effective in solving hard, complex problems in intelligence work and other challenging, high-pressure areas.

From pandemics to populism, AI to ISIS, wealth inequity to climate change, humanity faces unprecedented challenges that threaten our very existence. The essential tool that will enable humanity to find the best way foward is defined in Framers by internationally renowned authors Kenneth Cukier, Viktor Mayer-Schönberger, and Francis de Véricourt.

This is humanity’s last chance. Centuries of greed, pride, and hate have sent humankind hurtling toward disaster, far from our original purpose. There is only one solution that can reset the compass and right the ship, and that answer is only two words. With time running out, it’s up to David Ponder and a cast of history’s best and brightest minds to uncover this solution before it is too late. The catch? They are allowed only five tries to solve the ominous challenge.

Bina Venkataraman sees the way forward. A journalist and former adviser in the Obama White House, she helped communities and businesses prepare for climate change, and she learned firsthand why people don’t think ahead - and what can be done to change that. In The Optimist’s Telescope, she draws from stories she has reported around the world and new research in biology, psychology, and economics to explain how we can make decisions that benefit us over time.

We all make bad decisions. It's part of being human. The resulting mistakes can be valuable, the story goes, because we learn from them. But do we? Historian Zachary Shore says no, not always, and he has a long list of examples to prove his point.

Published in more than two dozen countries, How to Change the World has become a bible for the field of social entrepreneurship. It tells the stories of people building innovative and pattern-changing solutions to social and economic problems.

Customer behaviors, business models, technologies, and regulations are evolving quickly, and many of the strategic rules we formerly lived by have become obsolete. To be able to respond quickly and intelligently to the fast pace of change, we need all levels and functions in our businesses to be creative and responsive. We need both courage and speed. Fearless Growth provides new rules to enable your company to adapt faster, move faster, and grow faster.

How to be human at work. The HBR Emotional Intelligence series features smart, essential listening on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

There are thousands of books about thinking. But there are very few books that provide clear how-to information that can actually help you think better. Think Better is about productive thinking - why it's important, how it works, and how to use it at work, at home, and at play. Productive thinking is a game changer - a practical, easy-to-learn, repeatable process that helps people understand more clearly, think more creatively, and plan more effectively.

With Amy Herman's Fixed., we now have access to what the FBI, NATO, the State Department, Interpol, Scotland Yard, and many more organizations and their leaders have been using to solve their most intractable problems.