Business Problem Solving

“A page-turner that reads like a mystery”​ (Mark Bertolini, former chairman and CEO, Aetna) that delivers key insights to the questions: who really are our customers, why do we lose them, how do we regain them? Customers can be a mystery. Despite the availability of more data than ever...

What if leaders stripped away all preconceptions about how business operates, allowing the organization to go back to its core and build itself back up to become something new—something so responsive, so innovative and resilient, it becomes virtually non-displaceable in the market? The Regenerative Business sets the stage for what is now only dreamt of by most of today's forward-thinking leaders and paves the path to make it possible.

At this moment, rogue waves are forming under your business. Emerging technologies, changing demographics, the data economy, automation, and other trends are crashing into each other. When they converge, they’ll produce sea changes that sink companies and wash away entire industries overnight. If your competitor can’t ride out the next wave and you can, you win. Jonathan Brill - a renowned expert on resilient growth and decision-making under uncertainty - shows you how to prepare your business to survive and thrive through the most radical upheavals.

In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.

Challenging the conventional wisdom of data-driven decision-making, marketing professors and behavioral scientists Bart De Langhe and Stefano Puntoni argue that many analytics efforts flounder because data analyses are disconnected from the decisions to be made. In their important book, they offer a new approach they call decision-driven analytics. Counterintuitively, they argue that the key to making good decisions with data is to start by putting data in the background.

In daily life, decision-making plays a crucial role that significantly impacts our personal and professional experiences. The ability to navigate choices effectively can determine outcomes in various situations, from mundane tasks to critical moments. Understanding when to think quickly and when to engage in deeper reflection is essential for making informed decisions. This balance allows individuals to respond appropriately to the demands of their environment, ensuring that both immediate needs and long-term goals are met.

L'intelligenza intuitiva, collegata ai nostri cinque sensi, consiste nell'uso efficace di impressioni utili per prendere decisioni innovative o risolvere problemi...

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

The average adult makes more than 35,000 decisions in a day. Most are mundane, but there are a handful that separate businesses that boom or bust, careers that succeed or fail, relationships that make it or don’t, and lives of happiness or hopelessness. These most valuable decisions (MVDs) represent the gap between a green-light life and a red-light life.

Making good decisions quickly is what marks out truly great leaders from the rest of us. Decision-making is one of the most sought-after skills today, but most of us have never been taught, but one most of us have never been taught. Aged 19, I went off-piste snowboarding, way before I had the skills or experience to do so, and very quickly found myself hurtling towards the edge of a cliff face on sheet ice. Within minutes, I was literally hanging onto a boulder for dear life, with my legs dangling over the precipice.

Do you feel disconnected or powerless at work? Perhaps no one listens to your suggestions, or you dread office conflict. Does a hybrid work-from-home environment leave you feeling unheard? What if you could turn it around by making better decisions? Inside this guide, written specifically for employees, you’ll join international best-selling and 4x award-winning author Irma Parone as she introduces WINX for Employees, a proven eight-step decision-making model you can apply to nearly any workplace situation.

Renowned disruption thinker and bestselling author Terence Mauri delivers a compelling set of mindset shifts for today's unique leadership challenges. In the book, you'll find the future-ready insights and tools you need to lead for today and prepare your organization for tomorrow. The author explains why so many of us continually overestimate the risks of bold decisions while underestimating the downsides of standing still for too long in an increasingly complex and volatile world.

Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience (CX). Learn how to investigate, diagnose, and act on what's blocking teams. Gather the evidence and data that better inform decisions, leading to increased satisfaction, conversion, and loyalty.

Dr. Adizes’s premise, developed in this book, is that the ideal leader, manager, or executive - ideal in the sense that he can fulfill by himself all the roles necessary for the long- and short-term effectiveness and efficiency of an organization - does not and cannot exist. And that is the problem with contemporary management literature: It presents what the executive should do (because that is what the organization needs), even though no one can do it.

Los problemas de dinero nunca se han solucionado con dinero, sino con ideas nuevas. Sin embargo, cuando pasamos por dificultades económicas, toda nuestra energía se canaliza en tratar de resolverlas, y - paradójicamente - no generamos ideas nuevas. Por eso este audiolibro no trata tanto sobre dinero, sino sobre cómo recuperar la libertad sobre tu tiempo y tu energía. Para ello, debes aprender primero qué es el dinero, los mitos y las creencias que tenemos sobre el mismo, así como las actitudes necesarias para mejorar tu situación económica.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don't always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn't enough, but are at a loss on how to implement solutions, especially in today's post-#MeToo world.

The number-one international best-selling author of The Gray Rhino offers a bold new framework for understanding risk and how we can reexamine and reshape our relationship with uncertainty to live more productive and successful lives.

Strategy is about shaping the future. Thinking strategically is what separates good managers and great leaders. Learn the fundamentals about how to create winning strategy and lead your team to deliver it. From understanding what strategy can do for you, through to creating a strategy and engaging others with strategy, this book offers practical guidance and expert tips.

Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table - and reveals how you can claim it.