Business Process

The Leadership Challenge, the most trusted source on becoming a better leader, has been thoroughly updated and revised for a new generation of leaders living and working in a global environment. Building on the knowledge base of the previous books, this fourth edition is grounded in research and presents extensive interviews with a diverse group of leaders at all levels in a wide variety of organizations from around the world. The authors emphasize that the fundamentals of leadership are not a fad.

Millions of subject-matter experts, functional leaders, requirements gatherers, and problem solvers have opportunities to influence every day. Instead, too often they merely respond to requests and take orders from their stakeholders. By not exercising their unknown superpower, they miss opportunities to break down silos, improve collaboration, and accelerate the best decisions for the organization. This book is designed to help people discover the most impactful approach to influencing without authority, coercion, manipulation or force.

Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business.

An award-winning psychologist and director of the UCLA Center for Digital Behavior shows everyone how to make real, lasting change in their lives in this exciting work of popular psychology that goes beyond The Power of Habit with science and practical strategies that can alter their problem...

Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these businesses' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples.

An audiobook written for those who really practice business process management. This audiobook was born of an internal corporate training, in which I presented the designed infographic that illustrates the cover...repeatedly through several years. Participating in other trainings, audits and events, I came to consider that some of my peculiar approaches could always be seen as great nonsense or as a solid experience and its many scars...always being to the taste or criticism of the public.

The Fix Yourself Handbook is heralded as one of the most straight forward, and easy to apply self-help audiobooks. It presents The Process Way of Life, which has helped thousands to live happier, and healthier lives.

Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you.

Forty-one-year Army veteran General (Ret.) Martin Dempsey and 41-year-old UC Berkeley associate professor Ori Brafman have been friends for almost 10 years. Though they have almost nothing in common, their collaboration has produced a powerful message. Their new book, Radical Inclusion, examines today’s leadership landscape and describes the change it demands of leaders. The nature of power is changing and should not be measured by degree of control alone.

How to Forgive Yourself answers these questions and helps you find the peace and freedom you're looking for. From addressing the inner turmoil of human emotion to viewing real-life examples, this audiobook will put you on the path to success. Learning to forgive yourself will broaden your awareness of a world you never knew existed. In this world of healing, a new perspective will be born and you'll be able to use it to move forward. Other key takeaways from this audiobook will help you:

People who are trying to solve tough economic, social, or environmental problems often find themselves frustratingly stuck. They cannot solve their problems in their current context; the larger system within which they are operating is too unstable or unfair or unsustainable. They cannot transform this system on their own or by working only with their friends or colleagues; the system is too complex to be grasped or shifted by any one person or organization or sector.

An inspirational tale of triumph over extraordinary setbacks, A Colonel & A Cowboy tells the remarkable story of rodeo great Stran Smith and retired U.S. Army Colonel J. Craig Flowers. Stran Smith’s journey to becoming a World Champion rodeo cowboy is woven together with Colonel Flowers’ experiences supporting some of the most elite teams in the world. Through dramatic, real-life storytelling and humor, these two native Texans offer a profound analysis of what it takes to move from great to elite: Mission, Mindset, and Process.

Peak-performance psychologist Dr Alia Bojilova draws on her work with the SAS, Olympic athletes, modern leaders and successful entrepreneurs to help you unlock your potential in everyday life. Guiding you through a four-step process - to develop clearer awareness, deeper belonging, broader curiosity and stronger drive - The Resilience Toolkit will help you to embrace the unknown with greater confidence and teach you to recover faster from setbacks.

Biz Dev Done Right is devoted to helping business owners, sales VPs, and sellers uncover and manage the blind spots in the sales process that keep you from the success you deserve. Learn the practical and powerful information you need to immediately accelerate next level results. When business development is done right, there is no limit to what your company can accomplish!

Read by the author. Uncover the unique qualities within YOU that will lead you to find your true purpose, a meaningful career, and show you how to live your biggest life. I know I have a bigger purpose, but how can I find it? Dermalogica founder Jane Wurwand shows you how to turn your unique...

The relationship between military leaders and political leaders has always been a complicated one, especially in times of war. When the chips are down, who should run the show, the politicians or the generals? In Supreme Command, Eliot Cohen examines four great democratic war statesmen—Abraham Lincoln, Georges Clemenceau, Winston Churchill, and David Ben-Gurion—to reveal the surprising answer—the politicians. The generals may think they know how to win, but the statesmen are the ones who see the big picture.

Propaganda, an influential book written by Edward L. Bernays in 1928, incorporated the literature from social science and psychological manipulation into an examination of the techniques of public communication. Propaganda explored the psychology behind manipulating masses and the ability to use symbolic action and propaganda to influence politics, effect social change, and lobby for gender and racial equality.

Most people are familiar with the concept and understand that fraud is prohibited by law. What many fail to appreciate, however, is that the law does not treat all frauds equally. In a perverse sense, the bigger the fraud, the more likely it is protected by the First Amendment and therefore legal. In addition to exposing the depths of the problem, Henricksen gives listeners a way forward. By revealing for the first time the root legal cause of the misinformation crisis and presenting novel solutions, In Fraud We Trust speaks to the present moment as it offers answers for the future.

You have a great product. You have top-notch talent. You have a process that’s been carefully mapped out. So, what’s missing? Executive, speaker, and leadership authority Billy Ray Taylor points to a lack of clarity on strategy that makes it impossible for your employees to understand how their activities fit within the company’s overall vision and to take true ownership of their careers. In this groundbreaking guide, Taylor reveals how his proprietary LinkedX Process can help your organization cultivate extreme ownership at every level, from top management to front-line employees.

What if you knew how to sell on the subconscious level? What if you knew the tactics and techniques that allowed you to penetrate through your customer’s conscious faculty and reach them on a deep and influential level? What if you knew exactly how to produce the emotional reaction that would cause them to buy? What if you knew how to read your customer’s body language so well that you could lead them to the decision you wanted, with ease? Listen to find out more.