Business Relationship Management

Traditionally, the renowned All Blacks and those charged with guiding them have kept their rules of engagement close to their chests. However now, New Zealand Rugby has agreed to open their doors to rugby writer Peter Bills to consider the reasons behind their dominance of the world game in the build-up towards the Lions Series in 2017 and Rugby World Cup 2019 in Japan. Through this audiobook, Peter Bills draws on case studies and interviews of officials, coaches and players as well as people involved in all elements of rugby right across New Zealand.

Throughout her career in the super-competitive, male-dominated media industry, Gail Evans, one of the country's most powerful executives, has met innumerable women who tell her that they feel lost in the workplace, almost as if they were playing a game without knowing the directions. In this book, she reveals the secrets to the playbook of success and teaches women at all levels of the organization - from assistant to vice president - how to play the game of business to their advantage.

The greatest joy and fulfillment are within your reach, but they require an enduring promise to the one - someone you might not expect. It's not your boss, spouse, children, or others. No, the ultimate commitment is the promise you make to yourself to discover your purpose and gifts and share them with the world.

Infused with eye-opening insights and strategically practical tools, this book will help you understand and integrate the seven mindfulness habits that will empower you to rewrite your “high-performer pain” stories, recreate healthy boundaries between work and life, reduce your anxiety, depression, and exhaustion, realign with your values and create congruence, return your clarity, focus, and optimism, and more.

The Coffee Bean is an inspiring tale that follows Abe, a young man filled with stress and fear as he faces challenges and pressure at school and home. One day after class, his teacher shares with him the life-changing lesson of the coffee bean, and this powerful message changes the way he thinks, acts, and sees the world. Abe discovers that instead of letting his environment change him for the worse, he can transform any environment he is in for the better.

We struggle to manage complexity every day. We follow intricate diets to lose weight, juggle multiple remotes to operate our home entertainment systems, face proliferating data at the office, and hack through thickets of regulation at tax time. But complexity isn't destiny. Sull and Eisenhardt argue there's a better way: by developing a few simple yet effective rules, you can tackle even the most complex problems.

Getting Sh*t Done is a comprehensive guide that offers practical strategies to enhance productivity and balance across all areas of life. The book delves into techniques for efficient task management, prioritization, and goal setting. It emphasizes the importance of creating routines, setting boundaries, and making deliberate choices about how to spend time. With actionable advice and real-life examples, "Getting Sh*t Done" helps listeners achieve greater efficiency at work, maintain a harmonious home life, and find personal fulfillment.

“Mind-set” is a word that is used quite frequently, however, many of those who use it are unaware that mind-sets are foundational to and dictate one’s success in life, work, and leadership. They are also unable to identify specific mind-sets that are necessary for success. Within Success Mindsets, Ryan takes listeners on a self-awakening journey to identify and unlock the four success mind-sets necessary to enhance success across their life, work, and leadership.

Scientific research has found that your ability to resist the damaging effects of stress - your hardiness - can reduce stress-related illness and strengthen your ability to thrive under pressure. Hardiness, written by respected clinical and research psychologists, will help develop your psychological hardiness which, in turn, enables you to enjoy more of life's rewards. Mastering the 3 C's of hardiness - commitment, control, and challenge - is essential to increasing hardiness and responding effectively to stressful situations.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Are you always running out of money - or worried that you will? Does your salary or income never seem to stretch far enough? You can change that, right now. You can begin bringing more money into your life immediately with this clear and effective program from Jerrold Mundis, bestselling author of How to Get Out of Debt, Stay Out of Debt, and Live Prosperously. This program works, and it is a total approach to your life.

The truth is you can get anything you want, but first what you ultimately need is a new way of goal setting that will guide you to work toward success in flow and harmony. It's about setting goals that align with our business ambitions and our personal growth needs. Just like yin and yang, we need both elements to create harmony in life. This book is for you: ambitious woman who wants to become successful, but you want to do it the right way.

Full of compassion and encouragement, Stretched Too Thin will empower women with useful insights and tools to thrive as working moms.

Since the first edition, NLP at Work has pioneered the use of neurolinguistic programming (NLP) in the business world to improve communication, negotiation, teamwork, and influence. With more 100,000 copies sold and now in its third edition, NLP at Work is a clear and comprehensive introduction to using NLP in the workplace, with a unique personal style and approach.

Der zunehmende Fachkräftemangel bedroht die Zukunft vieler Unternehmen aller Größen und Branchenzugehörigkeiten. Klassische Ansätze der Personalgewinnung können...

Julian era el monje que decidió vender su Ferrari: abogado de éxito, un buen día abandonó todo y se trasladó al Himalaya. Allí inició un proceso de aprendizaje con los sabios de Sivana, que le abrieron las puertas a nuevas formas de abordar la vida y los negocios. En este tercer libro Julian Mantle va a ayudar a su hermana Catherine, que se recupera de un gravísimo accidente de avión en el que ha perdido a sus dos socios.

You have the ability, right now, to accomplish more than you ever have before. In this powerful, practical program, Brian Tracy shows you how to plot your course to greater success and achievement. Life, Tracy says, is a journey. And as with any other journey, you have to do more than just think happy thoughts about where you want to go. You need clear goals, plans, and schedules to get from wherever you are today to wherever you want to be in the future.

"Less is more" - or, more specifically, the less you have to do, the more life you have to live. Efficiency expert Ari Meisel details his "Less Doing" philosophy, which will streamline your life, and make everything easier. In business and our personal lives, it often seems as if the only way to get more done is by putting in more time - more hours at the office, more days running errands. But what if there were a way that we could do less, and free up more time for the things and people we love? If this sounds like what you need, Ari Meisel has the program for you.

From family and friends, to romantic partners, professional interactions, and community connections, relationships are an integral part of life. Just as our heart pumps blood throughout our physical bodies to keep us alive, relationships are the lifeblood that helps keep our social and emotional worlds going. Despite the importance of relationships, many of us struggle when it comes to creating healthy and meaningful ones. We are incredibly advanced in science, technology, and medicine – yet when it comes to getting along with others we struggle.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.