Business Relationship Management

In this follow-up to his best-selling The 80/20 Principle, the power law that helped hundreds of thousands achieve more by doing less, Richard Koch puts science to work, applying 92 other natural laws to promote the "science of success" within the ever-changing world of business. What does Charles Darwin's theory of natural selection prove about developing a niche product line? How can Isaac Newton's laws of motion and gravity help in a crowded marketplace?

Two of the biggest obstacles to business success are poor communication and poor relationships between team members and leaders. Most don’t realize this, and even fewer have the tools to solve these problems. You don’t have to be most leaders. Intelligent Huddles shows you how to plan, implement, and run daily huddles to improve communication and effectiveness in any organization. Andrea Hemmer uses her in-depth knowledge of neuroscience and expert communication techniques to deliver a brilliant new framework for the daily huddle.

Sure, there are plenty of parenting books out there. But as working moms and dads, we've never had a trusted, go-to guide all our own - one that coaches us on how to do well at work, be the loving and engaged parents we want to be, and remain true to ourselves in the process. Enter Workparent. Whether you're planning a family, pushing for promotion during your kids' teenage years, or at any phase in between, Workparent provides all the advice and assurance you'll need to combine children and career in your own, authentic way.

Do you try not to be late, but it just keeps happening? You are not alone - one in five people struggle to be on time, and would love to change their lateness habit. Until now it’s been a lonely battle, but in this trailblazing audiobook Grace Pacie, a lifelong self-confessed "Timebender", reveals the surprising truth about why we are late - it’s not a personal failing, we are hard-wired that way. She explains not only when and why we are late, but also when and why we can be early; what is going on in our brains; and what we can do to fix it.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

To succeed in business today, you must be strong, smart, competitive, resilient, tenacious, and fearless. If you want to be heard at work, you must speak up. If you want to drive change, you need an action plan. If you want to keep your job in an increasingly competitive world, you must show on a daily basis how you add value to your company. In short, if you want to succeed, you need good, old-fashioned backbone.

Scientific research has found that your ability to resist the damaging effects of stress - your hardiness - can reduce stress-related illness and strengthen your ability to thrive under pressure. Hardiness, written by respected clinical and research psychologists, will help develop your psychological hardiness which, in turn, enables you to enjoy more of life's rewards. Mastering the 3 C's of hardiness - commitment, control, and challenge - is essential to increasing hardiness and responding effectively to stressful situations.

Make Time es un manifiesto encantador, una guía amigable que nos ayudará a encontrar la con¬centración y la energía en nuestro día a día. Se trata de dedicar tiempo a lo realmente importante fomentando nuevos hábitos y replanteando los valores adquiridos fruto de la actividad frenética y de la distracción.

Self-confident people exude passion and achieve extraordinary results. Join 10 experts in self-confidence as they share the systems for what the most successful people in the world enjoy - powerful self-confidence! Powerful Self-Confidence will teach you skills to increase your emotional capacity, build an unshakable belief in yourself, and experience increased performance through self-confidence. Implement the systems and tools offered in this program, and you will cultivate a healthy and confident state of mind to propel your life forward.

Healthy relationships require the establishment of a firm foundation of trust. How do you build, rebuild, regain, or establish trust as an individual or in your relationships? When you are just starting in a relationship, in the middle of building a relationship, or having relationship problems, trust is the ingredient that will help keep you and your relationships healthy and strong.

Packed with useful tips that make it easy to incorporate CBT—Cognitive Behavioral Therapy—into your working day, CBT at Work For Dummies helps you reap the benefits of a more focused working life. You'll discover how integrating CBT at work promotes improved productivity and concentration, lower staff turnover, enhanced employer-employee and client relationships, reduced cost of staff absenteeism caused by illness, injury, stress, and more.

Deals with the basic concepts associated with the running of a business such as Value Systems, Work Ethics, Stress Management, Productivity, Leadership and Time Management. Also analyses one’s relationship with the world at large. The emphasis is on self-development through study and reflection of the higher values of life rather than correcting the external world. Towards the end the book highlights a human being’s role in achieving the ultimate management by gaining identity with one’s own Self.

“How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.

It's official. For the first time, the World Health Organization has classified burnout as a health problem. Renowned motivational speaker Eileen McDargh proposes that to tackle it, we must learn to break out of energy-draining thoughts and behaviors. Resilience, she argues, is strictly a matter of energy management - by better managing your energy, you can both build resiliency and overcome burnout. McDargh guides the listener through the process of identifying energy drains and implementing strategies for handling them, whatever phase of life you are in.

Edward Ficher, el autor del best-seller 7 claves para ser feliz, nos acerca su versión de El Arte de la Guerra de Sun Tzu, con sus comentarios y sus anotaciones. Un texto de 2,500 años de antigüedad, más actual que nunca.

Do you find yourself constantly worrying, obsessing over the past, or ruminating over the future? Are you often consumed by worry and unable to shake off negative thoughts? Do you feel trapped in a cycle of stress and anxiety? If so, stop overthinking the solution! Amazon best-selling author Lucas Bailey shows you the quickest route to take control of your thoughts and declutter your mind. Through a series of engaging and practical exercises, learn how to make clear and concise decisions, reduce mental noise, and have a fully focused, driven mind that is sharp and free of any self-doubt.

L'art de ne pas travailler... mis à part quelques surdoués de naissance, le commun des mortels a souvent hélas ! vite fait d'en oublier les secrets ! Et paradoxalement, à une époque où la valeur sociale du travail est au cœur de bien des débats, ceux qui travaillent trop, ceux qui ne travaillent pas ou plus, finissent par se retrouver dans des difficultés telles que gérer leur temps libre.

In this revised and expanded third edition of The Ripple Effect: Maximizing the Power of Relationships for Your Life and Business, author Steve Harper offers even more tips and strategies for unlocking the amazing potential of your personal and professional networks. Provocative and practical, The Ripple Effect is filled with valuable strategies for both veteran and rookie connectors.

Successful leaders build and maintain productive, mutually-beneficial relationships - inside and outside of their organizations. They purposefully shape workplace culture that retains talent, cultivates innovation and supports the organization's goals. And they achieve excellence in teamwork and organizational execution - the nuts and bolts of collaborative action that actually produces desired results.