Business Relationship Management

Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together. Yet many leaders prioritize potential relationships and take established ones for granted. They shouldn't. Research reveals that these core relationships are often the weakest...and can prove more vital than missed networking opportunities.

A powerful case has been made for emotional intelligence and its role in leadership. As Annie McKee and Richard Boyatzis showed in their best-selling books, Primal Leadership and Resonant Leadership, the best leaders use their emotional intelligence to create resonance with others. Resonant leaders are attuned to the needs and dreams of the people they lead.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.

Serving on a board is like having a second full-time job. We've combed through hundreds of articles in the Harvard Business Review archive and selected the 10 most important ones to help you address classic challenges such as increasing diversity, ensuring a culture that reflects company values, and providing strategic oversight while also addressing emerging issues such as shareholder activism, cybersecurity, and ever-shifting regulations.

Vous tenez dans vos mains le livre qui va vous donner des solutions pour retrouver le calme nécessaire à une organisation efficace. Concilier ambition, productivité et équilibre personnel vous sera désormais accessible. Hugo Bentz partage les secrets d'une organisation adaptée afin de prioriser intelligemment vos tâches et vos actions pour optimiser votre impact, installer des routines solides qui soutiennent vos projets, et retrouver du temps pour ce qui compte vraiment.

Complex problems demanding innovative solutions require the collaboration of the best minds. Most leaders work hard to inspire their teams to peak performance; yet, too often, friction is high and trust is low. But there are the stellar exceptions. Dr. Jeb Hurley spent years walking together with today’s team leaders experiencing what was and wasn’t working on the front lines. Team Relationship Management looks at team leadership and superior team performance through the lens of behavioral science, focusing on the behaviors that inspire trust and peak performance on teams.

Even in challenging times, business goes on and the demand for innovative solutions requires the collaboration of the best minds across networks of teams. Many of these teams are now working remotely, compounding the complexity and frustrations. Most leaders work hard to inspire their teams to peak performance; yet, too often, friction is high and trust is low, resulting in unnecessary stress and disappointing performance.

What do you have in common with West Point graduates, NFL players, and Fortune 500 CEOs? You too can learn effective leadership principles from two New York Times best-selling authors. John C. Maxwell will eloquently guide you on a journey through the five levels of relationships, capped with eight ways you can win with people. Brian Tracy’s leadership audio program offers proven ideas and strategies for setting standards of performance in your organization.

Unraveling the notion that in today's world we need to slow down, Poscente illustrates why harnessing the power of speed is the ultimate solution for those seeking less stress, less busyness, and more balance. The Age of Speed shows this and other groundbreaking revelations at work with case studies drawn from renegade companies such as Snapple, Netflix, Samsung, and Geico.

Lead Like a Girl is a holistic look at how to achieve purpose and joy at work. It is about turning the world of work into a place where empathy, intuition, passion, and resilience take their rightful place, where women can lead like women and men can tap into their more feminine leadership traits and dare to lead (more) like a girl!

Nada es más inspirador que una ambiciosa visión que se convierte en una realidad triunfante: el Empire State Building pasó de ser un boceto a cambiar el skyline de Nueva York en tan solo veintiún meses. Sin embargo, la mayoría de las veces las grandes visiones se convierten en auténticas pesadillas: según las estadísticas, un asombroso 92 por ciento de los megaproyectos superan el presupuesto o el cronograma, o ambas cosas. Incluso los esfuerzos más modestos, como emprender un pequeño negocio, suelen fracasar.

Presenting a down-to-earth explanation of the basic principles of emotional intelligence, how to develop its basic skills, and their role in the lives of self-made multi-billionaires, this book will help you discover what it takes to succeed so that you can make way for a real change in your entrepreneurial career.

For too long, we’ve been participating in “hustle culture” which says if we’re not moving and achieving, we’re not enough. Sometimes, the only way to release ourselves from this exhausting feedback loop is to take a break from work. Sabbaticals provide time and space for a reset and can give us energy to launch something new, adjust priorities, or rediscover passions. Most people would love to take an extended sabbatical, but the truth is, you probably haven’t made a plan to address fears that arise the moment you step away from full-time work.

Savage Teen Money Skills is your comprehensive guide to financial empowerment. It makes financial literacy practical, actionable, and fun as you move towards adulthood. Saving for college or a big purchase, managing summer job income, or learning to budget, this book has you covered.

We tend to think of our lives as being split between the professional and the personal, believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this groundbreaking audiobook, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places.

Should we even expect to be fulfilled and happy at work? Yes, we should, says Annie McKee, coauthor of the best-selling Primal Leadership. In her new transformative book, she makes the most compelling case yet that happiness - and the full engagement that comes with it - is more important than ever in today's workplace, and she sheds new light on the powerful relationship of happiness to individual, team, and organizational success.

The lives of three business leaders converge, each at vastly different checkpoints within their careers. A young sales producer eager to make his mark, a seasoned executive struggling with burnout, trying to make meaning of it all, and a consultant coming to grips with the reality that leading a team is much more difficult that producing results on his own.

Our state of emotional health can be affected by the simplest things in our lives. This can then lead to a downward spiral of negatives thoughts about ourselves and our relationships with others. Depression and anxiety are an extremely common problem, all too easily diagnosed by a "medical professional" and then treated with very powerful and addictive medications.

The world has made major leaps and bounds in the area of gender equality, but we have a role to play in pushing this narrative forward. We have to play a role in changing our own world. So if you are no longer prepared to sit back and accept second-best as your only option, then Confidence and Assertiveness for Women is the resource for you. Created from the perspective of a woman who found herself taking a back seat to others for far too long and decided, instead, to take control of her destiny, this book is a collection of actionable strategies for confidence-building.