Business Relationship Management

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

How working parents can lead more purposeful lives, characterized by harmony, connection, and impact.

The principles in this book can be applied to leadership at any level, providing listeners with the tools they need to shift awareness, enhance communication, build trust, eliminate fear and self-doubt, and minimize unnecessary workplace drama. Embracing any one of the seven practices alone can be life-changing. When used together, they support a path of well-being, productivity, and positive influence.

Women today are working, juggling, achieving, succeeding, and beating expectations at every turn - and they are less happy than ever. Which is why they're turning to the expert who has helped millions of people find, focus on, and benefit from their strengths. From his decades of research at the Gallup Organization to years of walking business executives through the "strengths revolution," Marcus has gained an international reputation for practical, realistic, and life-changing advice.

In Servant Leadership Made Simple, leadership coach Dean Gemberling lays out a 7-step framework that turns “managers” into leaders people would follow, even if they didn’t have to. No yelling. No faking. No micromanaging. Just a proven way to lead with strength, earn loyalty, and inspire real ownership from your team.

This actionable book is about what you never learned in school, in any CPA exam prep course, in any accounting CPE seminar, or in any business building workshop. It’s about your accountant brain - the most important asset you have and how you’re underutilizing it. This book contains a step-by-step formula and shows you the power of being a Smarter Accountant. You will learn how to specifically apply the formula to whatever issues you are dealing with professionally or personally

In his book, Ray Dalio shares the unconventional principles he's developed, refined, and used over the past 40 years to create unique results in both life and business - and which any person or organization can adopt to help achieve his or her goals. This audiobook summary allows you to skip to the nuggets of wisdom and actionable content in a very easily absorbed way, including key takeaways at the end of each chapter.

Full of compassion and encouragement, Stretched Too Thin will empower women with useful insights and tools to thrive as working moms.

Three powerful African-American female executives celebrate their gender and heritage as they share their secrets for success in this effective guide for businesswomen. Ways to communicate thoughtfully, trust yourself, and exude self-esteem are just a few tactics the authors discuss for those who want to enter the workforce as confident leaders.

The lives of Hannibal and his Roman enemies are the stuff of legend. But these classic stories contain truths with relevance today: The seeds of our successes lie in our failures, and within our successes are the kernels of our failure. Knowing how to recognize these paradoxes will help us to be more effective at work, at school, at home, and with others. A big new idea book that springs from ancient history, Hannibal and Me explores these exciting ideas by analyzing the experiences of Hannibal and others who made their mark on history.

Great leaders are driven to win. Yet career wins can come at great cost to your health, relationships, and personal well-being. Why does it seem impossible to both win at work and succeed at life? Michael Hyatt knows we can do better because he's seen it in his more than four decades as a successful executive and a loving and present husband and father. Today Michael and his daughter, Megan Hyatt Miller, coach leaders to live the double win.

Aprender a sopesar los costos y beneficios de tus elecciones, priorizarlas y escuchar tus instintos es fundamental para silenciar esta sensación de fomo y a su primo menos conocido: fobo o Fear Of a Better Option (miedo a una mejor opción). Después de todo, ¿a quién no le gustaría sentirse cómodo y confiado de sus decisiones? Escrito con autoevaluaciones a lo largo del libro, FOMO: Fear of Missing Out te ayudará a determinar y eliminar las partes de tu vida que causan más ansiedad que felicidad y a decir no con seguridad y confianza.

Napoleon Hill and W. Clement Stone were two of the most inspiring, motivating figures of the 20th century personal development movement. In this, their legendary collaboration, these two icons present a formula for successful living that is unsurpassed in its simplicity, practicality, and power.

What if the secret to being your best, attracting people, and leading people was merely knowing what, why, and how to commit to people? All you have ever wanted was to have more meaningful relationships, attract others to your cause, and be able to make a difference in the lives of the people around you. You can have all this and more when you harness the power of the commitment.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

We've seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way. Servant leaders lead by serving their people, not by exalting themselves. In this collection, edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, leading businesspeople, best-selling authors, and spiritual leaders offer tools for implementing this proven - but for some, still radical - leadership model.

This how-to guide provides 30 quick-and-dirty action plans for overcoming 30 bad habits that are sabotaging your time management. Each habit is investigated to reveal its common triggers and explore how it cripples your productivity. You'll also receive a step-by-step blueprint for defeating each bad habit and reclaiming your time, clarity, and confidence in the process. The 30-Day Productivity Plan - VOLUME II is filled with actionable advice you can put to use IMMEDIATELY to triple your productivity.

Have you wondered how some people bend (or break) the rules and no one seems to notice? Have you ever been used or manipulated and now want to know how to defend against it happening to you again? Would you like to know how? Bailey keeps no secrets and holds nothing back by putting the power of dark persuasion directly into your hands. You’ll quickly find yourself maneuvering through situations, countering manipulations, and getting precisely what you want, in a way that from the outside will seem to work like dark magic.

Leadership is a lifestyle, not a vocation. The Process creates emotionally intelligent leadership starting in your relationships and extending into your business and your entire life. This book summarizes the process. It contains probing and powerful questions at the end of each chapter, questions designed to help you discover your own way forward. Whether you are struggling as an individual, in a relationship, or married, the process will point you in the direction of seeking and receiving help as a lifestyle, not as a solution to a problem.

Develop your own personal gravity with concrete skills to stand out, be noticed, and captivate people. You get the “how to”, along with the “why”, from internationally best-selling author Patrick King, who teaches charisma and social skills for a living and has been featured in: GQ Magazine, TEDx, Forbes, Men’s Fitness, and The Huffington Post. The highly focused advice will teach you what matters in an interaction, from beginning to end, subtle to obvious, small to big; and solve: small talk, interviews, networking events, and strangers.