Business Relationship Management

Have you ever wondered why some people seem to grow stronger with every challenge, while others feel trapped by self-doubt? It’s frustrating to watch others make progress and question why you can’t experience the same breakthroughs. Negative thoughts have a way of creeping in, convincing you that your skills are limited and that you’re destined to remain where you are. This can weigh heavily on your heart, making it hard to believe there’s a path forward. But what if you could turn self-doubt into confidence?

This new edition - more than 50 percent new and revised - is a significant update from the previous one and reveals how to harness the newest data mining methods and techniques to solve common business problems. The duo of unparalleled authors share invaluable advice for improving response rates to direct marketing campaigns, identifying new customer segments, and estimating credit risk. In addition, they cover more advanced topics, such as preparing data for analysis and creating the necessary infrastructure for data mining at your company.

Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.

Since 2016, Josh Keating has been the director of operations for Medical Solutions, Inc., a pharmaceuticals research company. His biggest unplanned challenges now come before him in 2021: a global pandemic and the devastating news that Dr. Lynn Ann Marconi, the current CEO of Medical Solutions and Keating’s life partner, is missing. Dr. Marconi was planning to host a major announcement following a plane flight she took to Los Angeles. The composite of an authentic leader will be discussed and challenged from the leadership gene discovered by her partner and employee, Josh Keating.

We tend to think of our lives as being split between the professional and the personal, believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this groundbreaking audiobook, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places.

Farming’s number one mental barrier is entitlement. We inherit farms from our grandparents and just assume we’ll gift it to our grandchildren. Just because your family had a successful farm 10 years ago doesn’t mean you’ll still be farming in 10 years. In order to still be farming in 2040, you’ve got to assume that you are the underdog! Armed with this mindset and the three tools in this book, your family can implement radical changes that gives you the competitive edge that bulletproofs your farm against anything.

Master the art of negotiation with Think Like a Negotiator, your ultimate guide to securing success in every deal. Whether you’re navigating business contracts, salary discussions, or everyday decisions, this audiobook equips you with advanced strategies and proven techniques to achieve win-win outcomes. Learn to reframe objections, harness the power of silence, read body language, and use empathy to influence and connect with others.

Vous tenez dans vos mains le livre qui va vous donner des solutions pour retrouver le calme nécessaire à une organisation efficace. Concilier ambition, productivité et équilibre personnel vous sera désormais accessible. Hugo Bentz partage les secrets d'une organisation adaptée afin de prioriser intelligemment vos tâches et vos actions pour optimiser votre impact, installer des routines solides qui soutiennent vos projets, et retrouver du temps pour ce qui compte vraiment.

Should we even expect to be fulfilled and happy at work? Yes, we should, says Annie McKee, coauthor of the best-selling Primal Leadership. In her new transformative book, she makes the most compelling case yet that happiness - and the full engagement that comes with it - is more important than ever in today's workplace, and she sheds new light on the powerful relationship of happiness to individual, team, and organizational success.

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.

Michael Watkins' best-selling book The First 90 Days has become the business bible for accelerating leadership transitions. Now, Watkins zeroes in on the most critical skill leaders must master to secure new roles and accelerate their transitions: negotiation. In Shaping the Game: The New Leader's Guide to Effective Negotiating, Watkins draws from extensive research and practical consulting work to reveal four fundamental objectives that should guide new leaders' actions in every negotiation.

Michael K. Simpson, a senior consultant to FranklinCovey, has spent more than twenty-five years training executives to become effective coaches, mentoring and guiding leaders and managers to encourage and develop the talent of their people - the most important asset in any organization. In this guide, you will acquire the skills to coach your personnel from the ground up, maximizing their potential on a personal level, as members of the team, and as contributors to the organization as a whole.

Startup Playbook for Teen Entrepreneurs by Angela Winter is an empowering guide designed for the next generation of innovators and changemakers. Drawing from years of entrepreneurial insight, Angela takes listeners on a step-by-step journey, transforming big dreams into actionable ventures. Whether you want to launch a passion project, earn extra money, or build something that leaves a lasting impact, this playbook covers everything from brainstorming ideas to scaling and exiting a venture.

Mike Brearley is one of the most successful cricket captains of all time, and in 1981 he captained the England team to the momentous Ashes series victory against Australia. In The Art of Captaincy, his treatise on leadership and motivation, he draws directly on his experience of man-managing a team, which included a pugnacious Ian Botham and Geoffrey Boycott, to explain what it takes to be a leader on and off the field.

Sure, there are plenty of parenting books out there. But as working moms and dads, we've never had a trusted, go-to guide all our own - one that coaches us on how to do well at work, be the loving and engaged parents we want to be, and remain true to ourselves in the process. Enter Workparent. Whether you're planning a family, pushing for promotion during your kids' teenage years, or at any phase in between, Workparent provides all the advice and assurance you'll need to combine children and career in your own, authentic way.

This book is ideal for somebody who wants to learn the best ways to organize life and get everything back to efficient, working order. This book offers an incredible beginning stage and will provide you with a mental diagram of the essential procedures that will prompt you towards better life organization.

This is the Simplest and most Powerful Leadership book that you will ever find! It's fun, insightful, and focused on how new leaders just like you can lead with strong Relationships. Join me as we spend time at the Woo-Woo factory learning how the two main characters handle Leadership differently. One always uses Relationship Leadership principles, while the other goes his own way and is a disaster. Learn how to be an Awesome Leader!

WHAT IF THERE WAS A DIFFERENT WAY? We are at a turning point in history. Our old ideas of a successful life or career no longer fit. Pursuing money at all costs, working all hours, never admitting vulnerability or being our authentic selves... these are the exact behaviours that have led us to a global leadership crisis and record levels of anxiety and depression. The truth is we know there's a difference between living a life where things look good on the outside, and one where we feel incredible on the inside.

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies, encouraging positive mindsets and building stronger and happier workforces. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes, the book emphasises simple and practical ways for dealing with conflict situations.