Business Relationship Management

Chaque jour, vous devez négocier. Que se passera-t-il demain ? Allez-vous gagner ou perdre ? Si vous souhaitez augmenter vos chances de gagner, donnez-vous une longueur d’avance et écoutez ce livre. Que vous vouliez influencer un client, un fournisseur, un enfant, un employé ou votre conjoint, vous trouverez dans cet ouvrage des réponses aux questions que vous vous posez depuis longtemps. Voici enfin regroupées dans un volume intéressant, facile à comprendre et rempli de trucs, les bases du succès interpersonnel. Vous aurez à négocier demain... Êtes-vous prêt ?

In an impatient world of infobesity, people don't want more information - they want to be intrigued and they want to be intrigued fast. After all, goldfish have longer attention spans than humans - nine seconds to our eight. So, right now, people want to know, "How is this relevant and useful to me? Why are you worth my valuable time, mind, and dime?" Bestselling author and ace communication strategist Sam Horn reveals her "secret sauce" for truly connecting with people - whether it's one or one million.

Explore transformative wisdom in The Katana Mindset, a unique guide that links the ancient art of Japanese sword-making to personal growth and resilience. Based on years of experience in Japan's hospitals, dojos, and monasteries, this book illustrates how forging a katana mirrors our journey toward strength and purpose.

Entscheide dich dafür, dein Leben zu genießen! Ist Produktivität einfach nur Disziplin und harte Arbeit? Muss der Weg zum Erfolg immer mühsam sein oder sogar frustrierend? Nein, sagt Dr. Ali Abdaal, ganz im Gegenteil. Der Experte für Produktivität zeigt eindrucksvoll und wissenschaftlich fundiert, dass der Erfolg sich vor allem dann einstellt, wenn wir uns gut fühlen. Mithilfe von Tools und Übungen können wir lernen, unsere Aufgaben spielerisch und mit Freude zu erledigen, und so ganz entspannt unsere persönlichen Ziele erreichen.

Ever wondered why your partner needs constant reassurance… or why they seem to have such demanding needs? Maybe it's your own mind you want to get under the hood of… Why is it that you need reassurance in love, no matter how much you tell yourself you shouldn’t? The patterns we see recurring in our relationships are formed early on, and many of us move through life without ever figuring out where they come from…But if you’re doing this, you’re doing yourself a disservice. Personal growth and fulfillment is only possible when you understand who you are and why you act how you do.

This bundle includes the four best self-help guides that help you overcome anxiety, stress, and depression and will improve every area of your life.

Kill stress. Resurrect peace, joy, and self-control. Overwhelmed by life? Feel stuck in the chaos of endless commitments? You are not alone. People die every day due to stress-related illnesses. But, it doesn't have to be that way. In The Stress Less Business Owner, discover how to eliminate stress triggers and maintain balance in your personal and professional life.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.

If you want to learn how to improve your leadership skills and discover the secrets behind a successful leader, give this audiobook a listen to find out how emotional intelligence can help you.

From licensed educator and TikTok phenom Laura Danger, an insightful and practical guide that will teach you how to recognize unproductive dynamics at home, transform your relationships, find your community—and break free from a life of mediocrity. Ever had the feeling your spouse is totally...

Feeling overwhelmed, exhausted, and short-tempered at work—and at home? Then you may have too much stress in your life. Stress is a serious problem that impacts not only your mental and physical health, but also your loved ones and your organization. So what can you do to address it? The HBR Guide to Managing Stress at Work will help you find a sustainable solution. It will help you reach the goal of getting on an even keel—and staying there.

Are you a working mother who feels frazzled and frenetic? This book is for you! Research shows that working mothers experience up to 40% more stress and that women’s happiness has been declining since the 1970s.

Cryptocurrencies are the biggest opportunity of your lifetime, and the crypto gold rush is only just beginning.... Blockchain technology and the cryptocurrencies it enables are being described by some people as the biggest thing since the Internet, but very few people understand it or the opportunities it brings. Enter this down-to-earth guide to understanding what cryptocurrencies are, why it matters and how to make money from them.This book is for everyone who has heard of bitcoin and cryptocurrencies and wants to learn more - and make money on the back of it.

This book will explore the nature of stress and how it infiltrates every level of your life, including the physical, emotional, cognitive, relational, and even spiritual. You'll find ways to nurture resilience, rationality, and relaxation in your everyday life, and learn how to loosen the grip of worry and anxiety. Through techniques that get to the heart of your unique stress response, and an exploration of how stress can affect your relationships, you'll discover how to control stress instead of letting it control you.

Smart Mom, Rich Mom explores how women today are navigating the financially challenging career/parenting years. Written by a national money columnist and mom of two, the book chronicles people who have stayed in the game - full-time, freelance, self-employed, and more - and emerged more prosperous and empowered. Kids change our lives, adding joy but draining bank accounts. Smart Mom, Rich Mom helps you adopt healthy habits - and make hard decisions - that pay off in abundance.

The only limited resource is human time. Everything else can be made, bought, or created. Our life is made up of around 600,000 hours and every second is of infinite value. We live in an attention economy where corporations are fighting for our time with the goal of monetizing our every second. The money we use loses value and devalues our time through inflation.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Charm is good business. It can increase your income, boost your status, and establish and maintain your reputation. Most businesspeople don't fully understand the concept of charm. It ought to be a reflex, a conditioned response, to "turn on the charm" when dealing with customers, clients, associates, and employees, but it isn't. Charm draws customers. Charm gets noticed. But charm is only partly innate. Much of it is learned.

Michael Watkins' best-selling book The First 90 Days has become the business bible for accelerating leadership transitions. Now, Watkins zeroes in on the most critical skill leaders must master to secure new roles and accelerate their transitions: negotiation. In Shaping the Game: The New Leader's Guide to Effective Negotiating, Watkins draws from extensive research and practical consulting work to reveal four fundamental objectives that should guide new leaders' actions in every negotiation.