Business Relationship Management

A powerful case has been made for emotional intelligence and its role in leadership. As Annie McKee and Richard Boyatzis showed in their best-selling books, Primal Leadership and Resonant Leadership, the best leaders use their emotional intelligence to create resonance with others. Resonant leaders are attuned to the needs and dreams of the people they lead.

In Friend and Foe, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, humans have evolved to do both. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want.

Let's face it, we all need money in order to live. How we earn it is up to us. Whether you want to work for someone else or start your own business, this book will help you learn how to land that first job, figure out your paycheck, and negotiate a raise.

It seems that some people are born to achieve anything they want. Some would say they are lucky, are blessed, or have the Midas touch. But what truly is the reason for their success? New York Times best selling author John C. Maxwell has the answer: The difference between average people and achieving people is their perception of and response to failure.

From licensed educator and TikTok phenom Laura Danger, an insightful and practical guide that will teach you how to recognize unproductive dynamics at home, transform your relationships, find your community—and break free from a life of mediocrity. Ever had the feeling your spouse is totally...

Think and Grow Rich: The Legacy is the essential modern companion to the best-selling self-help book of all time, Napoleon Hill's 1937 classic, Think and Grow Rich. This book was released in conjunction with the major motion picture, Think and Grow Rich: The Legacy. Listeners will be inspired through unflinching accounts of some of today's most successful entrepreneurs, thought leaders, and cultural icons who rose above the unlikeliest and, in some cases, most tragic of circumstances to find personal fulfillment and make their mark on the world.

Free yourself with the Green Beret’s A-Team methods of syncing mind, body, and spirit to become all you want to be. War has a way of shooting holes in your best-laid plans. Sgt. 1st Class Gregory Stube (Ret.) suffered life-changing wounds during the battle of Operation Medusa in Afghanistan in 2006, but using the Green Beret methods he learned in the Special Forces, Stube knew he could conquer anything. Conquer Anything is a special forces book, but even more than that it is a leadership book designed to help each of us achieve the highest goals possible.

While Erik Z. Severinghaus has been to the top of the physical world (literally climbing Everest) and the business world (exiting companies for hundreds of millions of dollars), what has defined his journey is not the successes...but rather, the hard times of loneliness and self-doubt that nearly cost him his accomplishments and his life. This guidebook passes along the lessons needed in those dark times, with the hope that it will help every entrepreneur who is going through this struggle understand their journey and build the mental resiliency to succeed.

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

You have the ability, right now, to accomplish more than you ever have before. In this powerful, practical program, Brian Tracy shows you how to plot your course to greater success and achievement. Life, Tracy says, is a journey. And as with any other journey, you have to do more than just think happy thoughts about where you want to go. You need clear goals, plans, and schedules to get from wherever you are today to wherever you want to be in the future.

Have you wondered how some people bend (or break) the rules and no one seems to notice? Have you ever been used or manipulated and now want to know how to defend against it happening to you again? Would you like to know how? Bailey keeps no secrets and holds nothing back by putting the power of dark persuasion directly into your hands. You’ll quickly find yourself maneuvering through situations, countering manipulations, and getting precisely what you want, in a way that from the outside will seem to work like dark magic.

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.

Great leaders are driven to win. Yet career wins can come at great cost to your health, relationships, and personal well-being. Why does it seem impossible to both win at work and succeed at life? Michael Hyatt knows we can do better because he's seen it in his more than four decades as a successful executive and a loving and present husband and father. Today Michael and his daughter, Megan Hyatt Miller, coach leaders to live the double win.

Imagine a world where you effortlessly glide through your to-do list, where your mind is a sanctuary of calm amidst the chaos, and where your productivity soars to new heights. This isn't a fantasy; it's the power of mastering focus and concentration. This book serves as your comprehensive guide to achieving precisely that—a state of focused attention that propels you towards success and well-being.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

Don't waste a minute: 1,440 minutes. That's how many minutes there are in a day. How are you spending those precious minutes? Do you feel drained at the end of the day or look back and can't figure out where the time went? If you're not feeling fired up and fueled by your lists, Paula Rizzo, best-selling author and Emmy-award winning television producer, delivers the solution in Listful Living. You can learn to tap into your own productivity style to get more done; curate your list making to best serve the lifestyle you want to lead, and more.

"How To Instantly Connect With Anyone" shows you how to be one of those lucky few, so you, too, can meet new people and converse with confidence; be credible and charismatic in every social and business situation; make friends and important contacts wherever you go; and command the respect of everyone you meet.

Women today are working, juggling, achieving, succeeding, and beating expectations at every turn - and they are less happy than ever. Which is why they're turning to the expert who has helped millions of people find, focus on, and benefit from their strengths. From his decades of research at the Gallup Organization to years of walking business executives through the "strengths revolution," Marcus has gained an international reputation for practical, realistic, and life-changing advice.

Successful leaders build and maintain productive, mutually-beneficial relationships - inside and outside of their organizations. They purposefully shape workplace culture that retains talent, cultivates innovation and supports the organization's goals. And they achieve excellence in teamwork and organizational execution - the nuts and bolts of collaborative action that actually produces desired results.

Do you know what it takes to be a good listener? Would you like to improve your communication skills? Would you like to be able to understand the people around you better? If so, this book will show how to train your brain to be better at active listening. With the step-by-step guides and expert strategies found inside, you'll acquire the skills that will allow you to build healthy and meaningful personal relationships and achieve great career success!