Business Relationship Management

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.

Vous tenez dans vos mains le livre qui va vous donner des solutions pour retrouver le calme nécessaire à une organisation efficace. Concilier ambition, productivité et équilibre personnel vous sera désormais accessible. Hugo Bentz partage les secrets d'une organisation adaptée afin de prioriser intelligemment vos tâches et vos actions pour optimiser votre impact, installer des routines solides qui soutiennent vos projets, et retrouver du temps pour ce qui compte vraiment.

Presenting a down-to-earth explanation of the basic principles of emotional intelligence, how to develop its basic skills, and their role in the lives of self-made multi-billionaires, this book will help you discover what it takes to succeed so that you can make way for a real change in your entrepreneurial career.

Complex problems demanding innovative solutions require the collaboration of the best minds. Most leaders work hard to inspire their teams to peak performance; yet, too often, friction is high and trust is low. But there are the stellar exceptions. Dr. Jeb Hurley spent years walking together with today’s team leaders experiencing what was and wasn’t working on the front lines. Team Relationship Management looks at team leadership and superior team performance through the lens of behavioral science, focusing on the behaviors that inspire trust and peak performance on teams.

Even in challenging times, business goes on and the demand for innovative solutions requires the collaboration of the best minds across networks of teams. Many of these teams are now working remotely, compounding the complexity and frustrations. Most leaders work hard to inspire their teams to peak performance; yet, too often, friction is high and trust is low, resulting in unnecessary stress and disappointing performance.

Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes", the reality is that understanding the motivations and emotions of others often proves elusive. This collection of articles from HBR includes "What Is Empathy?" by Daniel Goleman; "Why Compassion Is a Better Managerial Tactic Than Toughness" by Emma Seppala; and much more.

What do you have in common with West Point graduates, NFL players, and Fortune 500 CEOs? You too can learn effective leadership principles from two New York Times best-selling authors. John C. Maxwell will eloquently guide you on a journey through the five levels of relationships, capped with eight ways you can win with people. Brian Tracy’s leadership audio program offers proven ideas and strategies for setting standards of performance in your organization.

The lives of three business leaders converge, each at vastly different checkpoints within their careers. A young sales producer eager to make his mark, a seasoned executive struggling with burnout, trying to make meaning of it all, and a consultant coming to grips with the reality that leading a team is much more difficult that producing results on his own.

This short book condenses the habits and techniques - your tools - that work most of the time for most of the people who write at work and want to be happier in all parts of their lives: nothing more, nothing less . It is also a true and accurate reflection of my 40 years of writing for business and of teaching writing at two prestigious universities and many professional societies and companies. You can trust that what I'm telling you will improve your abilities to communicate and think, and make you more productive, promotable, and happy.

Sick and tired of always procrastinating? Switch your mind to build discipline, ruthless focus, and unleash your productivity... It's no exaggeration to say that spending a few minutes a day learning to build discipline and focus will reap benefits for decades to come. This is one of the personal development and motivation audiobooks that will help you do just that. In this short audiobook, you will discover how to ruthlessly pursue your goals by forging an unbreakable sense of focus and discipline.

You will never come across a business person who wishes for his or her business to end when he or she leaves. If an organization chooses not to embrace change, it will have no customers because people only buy things that meet their needs. For this reason, an organization needs to ensure that it stays ready for what is to come. The way to do this is to continually sharpen own tools by creating a learning environment so that own employees learn all business and change-related tricks to help them maneuver the business world.

There's an old saying that if the first thing you do each morning is eat a live frog, you'll have the satisfaction of knowing you're done with the worst thing you'll have to do all day. For Tracy, eating a frog is a metaphor for tackling your most challenging task—but also the one that can have the greatest positive impact on your life. Eat That Frog! shows you how to organize each day so you can zero in on these critical tasks and accomplish them efficiently and effectively.

For too long, we’ve been participating in “hustle culture” which says if we’re not moving and achieving, we’re not enough. Sometimes, the only way to release ourselves from this exhausting feedback loop is to take a break from work. Sabbaticals provide time and space for a reset and can give us energy to launch something new, adjust priorities, or rediscover passions. Most people would love to take an extended sabbatical, but the truth is, you probably haven’t made a plan to address fears that arise the moment you step away from full-time work.

We tend to think of our lives as being split between the professional and the personal, believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this groundbreaking audiobook, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places.

Declutter Your Mind by Martin Brandt.

Should we even expect to be fulfilled and happy at work? Yes, we should, says Annie McKee, coauthor of the best-selling Primal Leadership. In her new transformative book, she makes the most compelling case yet that happiness - and the full engagement that comes with it - is more important than ever in today's workplace, and she sheds new light on the powerful relationship of happiness to individual, team, and organizational success.

The world has made major leaps and bounds in the area of gender equality, but we have a role to play in pushing this narrative forward. We have to play a role in changing our own world. So if you are no longer prepared to sit back and accept second-best as your only option, then Confidence and Assertiveness for Women is the resource for you. Created from the perspective of a woman who found herself taking a back seat to others for far too long and decided, instead, to take control of her destiny, this book is a collection of actionable strategies for confidence-building.

Discover the revolutionary antidote to overload and exhaustion. Productivity speaker, trainer, and author Maura Nevel Thomas shows you how to master attention management with practical strategies that make an immediate impact.

Not getting what you want or living with what someone decides you deserve is exhausting and dispiriting. Linda Swindling provides principles, tactics, and strategies to help you show up powerfully to negotiate for the best deals at work and in life with confidence and integrity.

Lift Others as You Climb isn’t just a book—it’s a movement. A raw, unfiltered, and uplifting guide to rising through life’s hardest moments—and helping others rise with you. This is more than a story of resilience. It’s about transformation—about turning pain into purpose and building a legacy rooted in connection, courage, and contribution. Because we don’t climb to stand above others…we climb to show them it’s possible.