Business Systems

If you're feeling abused or pressured by your prospect, you're doing something wrong. You should never have to forfeit your self-respect or fake enthusiasm about your product in order to make a sale. Likewise, your prospect should never feel manipulated by you. In fact, the buyers should be the ones to close the sale. Your role should be to help them help themselves.

One box of chemicals mistaken for another. Ingredients intended to be life-sustaining are instead life-taking. Families in shock, healthcare providers reeling, and fingers starting to point. A large healthcare system's reputation hangs in the balance while decisions need to be made, quickly. More questions than answers. People have to be held accountable—does this mean they get fired? Should the media and therefore the public be informed? What are family members and the providers involved feeling? When the dust settles, will remaining patients be more safe or less safe?

The Resilient CEO Framework is a strategic guide for leaders seeking sustainable impact in a fast-paced, ever-changing environment. Through a structured and practical approach, this audiobook explores how to streamline workflows, empower teams, and create focused priority systems that drive clarity and long-term results.

Whether you want to achieve your life's biggest goals, get more done, eliminate stress and burnout, or dramatically increase your sense of joy, confidence, and fulfillment, this audiobook can help you to achieve it faster and more simply than you may have ever thought possible. Each of the seven steps are easy to understand and put into practice. They are also supported by background material that helps you appreciate the importance of each step.

You know sales is essential to your business. But you’re nearly burned out from trying to meet your quota. Lately, you’ve begun wondering if sales is really your calling. The problem isn’t you. You’re simply missing the fundamentals you need to succeed. That’s why The B2B Sales Playbook is packed with strategies for closing deals across all sales sizes and sectors.

Are you striving for organizational excellence? Do you need to implement or revitalize your Quality Management System (QMS) to ensure consistent improvement and customer satisfaction? Look no further than "Quality First: Developing Effective Quality Systems," the definitive guide to mastering quality management in your organization.

Right now in America, there are about two million homes with solar panels. Considering there are about 90 million single-family homes, that doesn’t seem like a lot. But consider this: We’re now on track to start adding a million new solar-powered systems each year. It’s taken a while to get here, but solar energy is increasingly becoming a popular option to power the home of the future.

5-Minute Selling presents a proven, simple process that can double your sales, even if you don't have time for an elaborate new sales system. When you spend your days scrambling to take orders and resolving customer issues, there is little time for new sales techniques. This book is for you. In 5-Minute Selling, Alex Goldfayn describes how thousands of his clients and workshop attendees have generated dramatic annual sales growth with short bursts of action throughout the day. With three-second efforts throughout the day, you can add 50 to 100 percent to your sales.

Change is constant in the NDIS. To thrive, providers need more than good intentions, they need strong leadership, reliable systems, and a mindset for innovation. This no-fluff, real-world guide is designed especially for service providers who are passionate about supporting people with disabilities but are feeling the pressure of constant change.

Are you feeling overwhelmed by the demands of life, struggling to find your direction, or disconnected from your true purpose? You’re not alone. In a world that constantly pulls us in different directions, it’s easy to feel lost and out of sync. But what if you could align your passions, strengths, and purpose to create a life that feels both fulfilling and focused? Priorities on Purpose isn’t just another self-help book—it’s a guide to discovering your true self and aligning your life around what really matters.

In this book, Sten Morgan breaks down the process that helped him become one of the top 40 advisors in the country under 40 at the age of 30. As an active advisor and a coach to thousands of other advisors, he will share what it takes to reject the average path.

AI Business Revolution is your field guide to using ChatGPT and today’s most powerful AI tools to streamline your business, multiply productivity, and outpace your competition — even if you have no tech background. Think AI is just for tech giants or software geeks? Think again. The only real risk is ignoring it. This book is for entrepreneurs, solopreneurs, and business leaders who don’t have time to waste but do want to lead the wave instead of getting swept under it.

Everyone negotiates. You do it every day with your spouse, your children, your boss, your customers, suppliers, etc. Shouldn't you learn to do it better? Negotiation is an art and a science. It is an art because the dynamics of relationships change like a flame, and we need to be able to adapt quickly.

You don't just have a lead problem, nor do you merely struggle with lead quality. What your law firm faces is a pivotal business development challenge, one that separates thriving firms from the rest. In this groundbreaking book, discover the secret sauce behind the world's most successful law firms—how they skyrocket to eight-figure revenues and beyond. You're not just reading theories; these are proven systems, meticulously studied and replicated from hundreds of top-performing law firms.

Rapidly grow your business while staying sane, focused, and fulfilled.

Industrial DevOps: Build Better Systems Faster shows listeners how applying Agile and DevOps ways of working into cyber-physical systems presents the opportunity to reap huge rewards, including increased adaptability, shorter delivery schedules, reduced development cost, increased quality, and higher transparency into delivery.

Everything you’ve been taught about leadership is backward, beginning with the costly mistake that causes you to sacrifice money, time, and human capital day after day. It’s not a calculation error or a problem with management style—it’s repeatedly choosing revenue and results over connection and team.

In this book you will learn the five-step marketing optimization system to scale and grow your bottom line. This proven method is used to increase the percentage of visitors to your site that convert into customers. You will learn to gather intelligence through qualitative insight and quantitative data and then execute successful split testing to increase sales and leads. Small Business Big Money Online will give you direct, actionable advice and techniques that you can simply apply to your own process, developing your own system along the way.

Mastering Productivity: The Five Ingredients of the Optimal Productivity System is a comprehensive audiobook that offers practical, science-backed strategies to help you reach your goals, manage your time effectively, and construct a personalized productivity system.

A riveting and timely intellectual history of one of our most important capitalist institutions, Harvard Business School, from the bestselling author of The Firm. With The Firm, financial journalist Duff McDonald pulled back the curtain on consulting giant McKinsey & Company. In The Golden...