Career Development

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

5 Voices is a simple key which unlocks complicated relational dynamics and improves the health and alignment of all your relationships.

Most L&D pros dream of the day when stakeholders will stop viewing them as mere order takers and consider them critical, strategic partners in shaping the future of their organization. But how do you get there? In this book, veteran talent development leader Jess Almlie introduces her formula for becoming the valued strategic business partner (SBP) that leaders in the C-suite and elsewhere in an organization need and want.

After a bizarre encounter with his lost cousin, Jonathan Landry is compelled to travel across the planet to retrieve letters and mementos that carry the extraordinary secrets that Julian discovered throughout his life. On a remarkable journey that includes visits to the sensual tango halls of Buenos Aires, the haunting catacombs of Paris, the gleaming towers of Shanghai and the mystical deserts of Sedona, The Secret Letters of The Monk Who Sold His Ferrari reveals astounding insights on reclaiming your personal power, being true to yourself, and fearlessly living your dreams.

What do today’s young influencers know, that you don’t? Content Creator is a handy guide that will lead you through the process and give you proven tips for creating content that connects with people. It’s amazing what you can learn about yourself when you start creating instead of consuming. You never know how creative you are until you consistently come up with new ideas and produce great content.

The key to personal profit, productivity, and prosperity is enjoyment, enjoying your life and enjoying your work. Now everyone, from secretaries to CEOs, from house painters to housewives, can learn to mix business with pleasure and make every job a labor of love. The Joy of Working is a practical, down-to-earth guide that will help you radiate confidence and competence in everything you do. Step by step and day by day, this unique 30-point program is sure to make your job more satisfying, more exciting, and more fun.

Almost with a touch of philosophy, yet firmly grounded in the reality of business and national affairs, the author argues that 'there is no reality, only perceptions of reality.' Perceptions influence our thoughts and actions and these, in turn, are influenced by the 'lenses' through which we see the world. There are six such lenses: purpose, authenticity, courage, trust, luck and fulfilment. R. Gopalakrishnan uses, as examples, the lives of 'ordinary people' to illustrate his view.

Becoming a success takes dedication, persistence, and resilience. Does your current state of mind reflect those qualities? Monitoring your own thoughts and making sure they align with the life you want is crucial for your long term success. These affirmations are designed to put you in an abundance mindset that helps you think about wealth and success in a positive way. Use this program to change your mindset from one of scarcity to one of wealth and abundance.

Dieses unterhaltsame Hörbuch erzählt die faszinierende Business-Geschichte von Peter Jansen, einem Karrieremenschen, der eine Strategie sucht, um die Einstellung und Motivation seiner Mitarbeiter zu verbessern. Als er bei seiner Suche auf das Neuro-Linguistische-Programmieren (NLP) stösst, erkennt er begeistert die unbegrenzten Möglichkeiten.

Im Kern baut dieses NLP - Einstiegshörbuch auf der grundsätzlichen Antriebskraft jedes Menschen auf: den Gefühlen.

What if your biggest risk in life is playing it safe? In Never Play It Safe, bestselling author, award-winning photographer, and founder of CreativeLive, Chase Jarvis, reveals that safety is an illusion—a comforting lie that’s holding you back from true fulfillment and extraordinary success...

This audiobook is expressively for entrepreneurs and business owners who wear many hats - those who can't resist piling more responsibility onto his own shoulders, who has more great ideas than time and resources to take advantage of them, who runs (not walks) through each day. Serial entrepreneur Dan S. Kennedy delivers a fresh take on the mantra "time is money" as he shows you how to drastically re-engineer your entire relationship with time and, if applied faithfully, achieve peak personal productivity and make lots and lots of money.

Margie Haber will gently and compassionately guide you out of your comfort zone and into a life of bravery, risk-taking, and being the best version of yourself. With Margie’s help, you will learn how to transform your fear into personal power and approach life with empathy, humor, and curiosity. It will change everything. Whether in the intimate setting of her acting-intensive classes, in front of hundreds of corporate clients, or in this book, Margie teaches you how to happily live in the unknown and find the courage to be the lead in your own life.

Stress is not in your head, it’s in your body—this is the key to peak performance that Leah Lagos, PsyD, BCB, an internationally known expert in biofeedback and sport and performance psychology, wants us to know. In this book, she shares with readers for the first time the same program that...

Two kinds of leaders populate the world: those who inspire and those who infuriate. Which will you be? Whether you’re a leader, a member of a team, a spouse, or a parent, this engaging and rigorous exploration unpacks the science of inspiration. Through compelling stories, fascinating research...

Ambi Parameswaran - best-selling author, brand and leadership coach and former CEO of FCB-Ulka Advertising - was rejected at his dream job interviews, he was denied promotions and clients turned down his business pitches. He now knows that he eventually succeeded because of these rejections and the way he handled them. Spring is packed with tales of rejection and redemption.

We all desire success - but we don't all understand what success actually is. Success isn't a place you arrive at after working hard. That's a goal. Success is found in the character you maintain while you pursue your goals. It's about who we are and how we project our persona at work, at home, at school, and everywhere else. And all it takes to find success and fulfillment are simple shifts in the way we think. Perfect for leaders, influencers, businesspeople, coaches, teachers, and professionals of all industries, Shift Your Thinking for Success is a game-changer.

The Art of Strategic Decision-Making will teach you to seize control of your life and make sure your decisions aren’t making you. This book cites years of research and scientific studies about what constitutes a great decision and the factors that will inevitably lead you there. It is an in-depth look at human nature and psychology and why we make decisions in the way we do - for better or for worse. This book is packed with theory, but it is all practical and actionable. Use these mental models and pieces of analysis on your decisions today.

You’ve got the idea. You crave freedom, flexibility, and fulfillment. But then reality hits - legal forms, business plans, taxes, operations. Where do you even start? Most businesses don’t fail because the idea is bad, but because the execution is flawed. Entrepreneurs get stuck in confusion, skip key steps, or burn out trying to do everything alone.

Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and...

Successful leaders of creative teams have mastered the difficult transition from doing the work to leading the work, and this book shows how. Todd Henry picks up where The Accidental Creative left off and provides an indispensable handbook of on-the-ground, tactical advice for new managers of creatives.