Career Engagement

From Workplace to Playspace is about visionary, courageous, innovative, and persistent organizations that challenge long-held preconceptions about the incompatibility of workplace and playspace. Each day organizations across industries and with wide-ranging missions are discovering that playspace is the space they can and must create every day at work if they are to think creatively, question old assumptions, respond effectively to the unexpected, and engage all to work at the top of their talent.

La milla extra no es un concepto asociado a más tiempo o esfuerzo en el trabajo; es un tema integral que implica disponer de la mayor energía en lo que hacemos, es deliberada y conscientemente querer ofrecer a las organizaciones la mejor versión de nosotros mismos. Este compromiso más profundo y esencial de las personas con su trabajo, o engagement.

Find your company's unique innovation style and nurture it into a powerful competitive advantage.

Required listening for any organization that interacts with the public - ranging from independent consultants to established large corporations and small businesses to new start-ups and nonprofits - The New Rules of Sales and Service is the essential guidebook for anyone attempting to navigate the exciting and evolving digital landscape.

In modern workplaces our teams are lacking connection, people are going through the motions to get work done but engagement with the company, the work and their colleagues is absent. Looking through the lens of a Sherpa, discover why our modern workplaces are enabling disconnection, why the holy grail of employee engagement is so elusive, and learn practical techniques to develop connection, collaboration and purpose at work.

As the new property manager of the failing eight-hundred-unit Mesquite Ridge Apartments, Eliza Hawkins must quickly increase occupancy and meet budgeted revenue goals if she wants to keep her job. What she doesn’t understand until her first day is that she’s stepped into a toxic team culture.

In the book, you'll learn how the world’s best charitable organizations employ lean risk management to prioritize, mitigate, and eliminate the most significant risks facing nonprofits today.

Engagement is a state of mind. The fruit of effective leadership is an engaged and expansive state of mind, a big view, in the people you lead. In this highly original and timely audiobook, Tall Ship officer and leadership coach Crane Stookey shows you how to lead your people to do their best and to be their best no matter what challenges they face. Drawing on 20 years of experience of leadership and workforce engagement at sea, the author joins provocative theory with hands-on, real-world practices that you can apply to your leadership today.

Flat, Fluid, and Fast delivers the tactics and strategies you need to create a disruption-proof company during the talent mobility revolution. It walks you through the entire process, providing expert advice on new ways to draw top talent to your company, implement new training programs, create employee mobility plans, design innovative career paths for staff, leverage contractors and other contingent workers, and operate an adaptable organization for long-term success.

Is your company prepared for the Gen D future, or is it heading toward life support? A lot of companies across the globe are going to die over the next few years not because of macroeconomic stress but because there is an emerging generation that is radically changing the rules of customer engagement.

With examples from the more than 130,000 campaigns developed by mobile marketing leader Hipcricket, Mobilized Marketing breaks down how brands of all sizes have performed in their mobile efforts, why some have failed, and how others bravely turned to mobile.

According to Harvard Business Review, the most extensive and methodologically consistent global study of employee engagement shows that only 16 percent employees are engaged at work! So what’s the antidote to this pervasive management challenge of low engagement? Some of the world’s leading firms are embracing a new paradigm for leadership, change management, and business transformation in this digital age. Engage X Lead = Transform is about this new paradigm – open-source engagement.

Practical. Challenging. Well-researched and unflinchingly candid, this book—based on a decade-long study—provides leaders at all levels an actionable framework for building cultures that support higher levels of engagement and innovation. Choose Love, Not Fear challenges listeners to overcome a history of fear-based processes that unnecessarily render us less capable, restrict what we see, and narrow what we believe is possible. This book shows how the best leaders build teams where love and positive emotion are the foundation of making the rhetoric of engagement a reality.

While instant communication is now easier than ever, people's attention is spread thin, time has never been more valuable, and disengagement in both customers and employees is at an all-time high. This means most brands never reach their full potential. But what would it look like if your customers were no longer disenchanted from being chased across the internet and hounded for likes, shares, opt-ins, and purchases?

Igniting Customer Connections explores how organizations of all sizes can build powerful and profitable customer relationships in a today's increasingly complex, fast-paced, and fragmented marketplace. Written by the president of one of the world's largest marketing firms, the audiobook provides expert insights about connecting with customers effectively across all channels and over time. The central premise is a refreshingly different, evidence-based approach called Return On Experience and Engagement, or ROE2.

While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.

The most comprehensive, in-depth look at Millennials to date - essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforce.

In A Symphony of Choices, workplace culture and strategy expert Gerald Leonard delivers a fascinating narrative following one Jerry Hall, the new Symphony Orchestra manager at a prestigious symphony concerned about the challenging plans for an upcoming season. In the book, you'll watch Jerry connect with a former college professor and learn the skills necessary to successfully manage his way through these unprecedented times in his business and personal life.

Written by an expert on the new age of Internet networking and a practicing dentist who owns a multi-million-dollar Texas practice, Industry Influencer helps listeners unlock “Triangle of Genius” to turn side hustles into lucrative and meaningful online engagements.

We live in a new world where work and life are blended as opposed to balanced, and feelings of financial security and entitlement are a thing of the past. Job satisfaction is at a record low, a crisis with far-reaching impact. For businesses, a disengaged workforce means lower levels of productivity and service, and ultimately lower growth and profits. For individuals, our emotions at work spill over to the other areas of our lives and take a toll on our health and relationships.