Career Organization

The Remedy is a compelling a business fable that shows how Lean quality improvement business practices - traditionally associated with manufacturing - can dramatically improve the service areas of your business - including design, engineering, sales, marketing and all processes in between. Written by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough "green" car.

We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders.

From the New York Times bestselling author of Take the Stairs—a bold new way to get things done. New York Times bestselling author and sales-performance trainer Rory Vaden brings his high-energy approach and can-do spirit to the most nagging problem in our professional lives: stalled...

The role of the #newCEO is less about being an executive and more about being the organization's Chief Energy Officer. This book explains why energy is the secret sauce for leaders, and how the right type of energy elevates culture, communication and organizational success.

Cross-functional Work: Getting Out of Our Siloes. Whether we are in a formal matrix structure, a matrix role or work through a web of people to get things done, today’s work requires us to work side to side, across the organization. For our own careers and for the success of the organization, we can’t remain in the comfortable confines of our functional, geographical or product siloes. The complex solutions and decisions that move businesses forward are found in the lateral work—with partners scattered across the organization and around the globe.

In Culture Is the Way: How Leaders at Every Level Build an Organization for Speed, Impact, and Excellence, former NFL pro, world-renowned keynote speaker, and management consultant Matt Mayberry delivers an incisive and hands-on blueprint to employee engagement and peak productivity. In the book, you'll explore how leaders, at every level, can build a workplace culture that drives organizational excellence and unleashes the full potential of every employee.

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

Trust is a nonnegotiable for high -erforming relationships and organizations. Yet trust is fragile, and 90 percent of the behaviors that break it are subtle, fleeting, and unintentional. Drs. Dennis and Michelle Reina have rewritten this third edition of their best-selling, award-winning book Trust and Betrayal in the Workplace to empower everyone at every level of responsibility--not just leaders--to build and sustain trust in their workplaces.

This audiobook will provide you with hands-on practical ways to make the most of your human capital - either as a business owner or as a human resource manager. With accurate and up-to-date research in HR development, you will find this book helpful now and in the future of your business. This ultimate guide is a must-have for all HR managers and small business owners.

Is it possible to create a positive workforce in negative times? Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first, you have to get real about how tough a job in healthcare really is and also about the negative things you and your staff members do to make it even tougher. In her audiobook, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style - after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace.

Great leadership creates extraordinary things. Poor leadership causes irreparable damage. The result depends on the person in charge. While some are born with innate leadership ability, others have to develop those strengths. But every leader is responsible to consistently hone their leadership skills, for the sake of their people and their work. Author and MBA Billy Epperhart specializes in building great leaders from the inside out.

Improve the functioning of your organization. How would you rate the functioning of your organization? Are you completely happy with it or are there aspects that you would like to improve? We all want the time we dedicate to the organizations in which we participate to be as harmonious and productive as possible. Transformative Leadership for Community Organizations gives concrete ideas of how all members can contribute to that goal.

Bringing together fifty years of research into behavior change, The Science of Change explores Intentional Change Theory (ICT) and highlights how the model can be used to understand and support lasting change. In this book, Richard E. Boyatzis presents a unifying theory for lasting change with an examination of each phase and principle in this multi-level, fractal theory and provides examples of sustained, desired change at the individual, dyadic, team, organization, community, and country levels.

There is no CEO task more significant than leading change in an organization whose old business model needs updating. Large-scale change involves rethinking how to engage customers, partners, and suppliers with new technology and hard decisions about how to reorganize internal operations—plus the challenges of executing the transformation. Too many things can go wrong, from natural organizational resistance and inertia, to lack of strategic focus, to execution problems. And yet, organizations today must be more dynamic than ever before.

If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first.

HR strategist Shereen Daniels delivers an incisive and honest discussion of how business leaders can change workplace practices to create a more anti-racist and equitable environment. The author draws on her personal and client-facing experience, historical fact, legal proceedings, HR insights, and quantitative analysis to equip listeners with the knowledge and tools they need to transform their companies.

This audiobook offers five proven principles so multinational companies can advance diversity, equity, and inclusion with a nuanced understanding of local contexts across countries and cultures. Local relevance - understanding markets and acknowledging local beliefs, regulations, and history - is essential for global success. This groundbreaking audiobook explicitly details how to take local histories, laws, and practices into account in DEI transformation work while promoting social justice worldwide.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

The ROI of Thought Leadership: Calculating the Value that Sets Organizations Apart reveals the findings of rigorous research conducted by authors Anthony Marshall and Cindy Anderson, leaders at IBM's Institute for Business Value (IBV), where they surveyed more than 4,000 C-level executives—half CEOs, half CFOs, CSCOs, CTOs, and CIOs—to ask about their consumption of thought leadership content and the influence it has on their business purchase decisions and investments, as well as the use of generative AI in the production and consumption of thought leadership.

Do you find yourself drowning in clutter, wasting time, and feeling overwhelmed by disorganization in your business? Have you tried various solutions, but they just don't stick? You're not alone. Many business owners are tangled in the chaos of messy workplaces and the stress it brings. More so, small business owners like you often bear the brunt, juggling multiple roles, all while losing valuable time in a day. But what if there was a roadmap to revamp your business—an easy, accessible, and proven strategy that can save you time, increase productivity, and ignite sustained growth?