Career Skills

I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships with coworkers? How often are you stressed out, even after you get home? Does feedback from your boss make you feel proud or frustrated? I fully understand those frustrations, and, having been through all of them and more, I want to help. By sharing the principles I’ve learned in customer support roles, hopefully I can cut your learning curve and increase job satisfaction.

We've all been taught that we must suppress or avoid emotions at work, but this inevitably leads to a loss in productivity, diminished creativity, and crushing job dissatisfaction. Research shows 85 percent of us avoid communicating crucial workplace problems upward, and many of us who are employed are actively looking for a different job. What's going on?

Conflict at Work will show you how to step up to difficult issues and conflicts and get the results you need and want. Conflict at Work is different from any other self-help book because it provides you with an array of tools. You can build a plan that fits you perfectly and I promise that if you do, you will get the results you need and want. People miss opportunities every day to win at work. You don’t have to be one of those people. You can begin now living with less stress and performing at your best.

Chaque jour, vous devez négocier. Que se passera-t-il demain ? Allez-vous gagner ou perdre ? Si vous souhaitez augmenter vos chances de gagner, donnez-vous une longueur d’avance et écoutez ce livre. Que vous vouliez influencer un client, un fournisseur, un enfant, un employé ou votre conjoint, vous trouverez dans cet ouvrage des réponses aux questions que vous vous posez depuis longtemps. Voici enfin regroupées dans un volume intéressant, facile à comprendre et rempli de trucs, les bases du succès interpersonnel. Vous aurez à négocier demain... Êtes-vous prêt ?

Dans un monde où la première impression est cruciale, projeter de l'assurance et du charisme peut changer la donne. Que ce soit pour avancer dans votre carrière, établir des relations ou vous épanouir personnellement, la confiance est essentielle. Mais maîtriser cet art n'est pas toujours facile.

Are you ready to unlock your true potential as a man and develop a dominant masculine presence that commands respect and confidence? The Essential Skills of a Masculine Presence: Psychology - Paradigm is your guide to transforming the way you see the world and yourself by mastering the invisible frameworks that shape your life. In this powerful audiobook, Paul Bauer dives deep into the concept of paradigms—those unseen mental filters that control your thoughts, actions, and results

The Greek philosopher Heraclitus is the one who is credited with saying "The only thing that is constant is change." In the world of giving speeches this is especially true. One does not just suddenly become a great speaker. Rather, what happens is that we start to give speeches and gradually over time we get better at doing it. However, we'll never get any better at speaking in public if we don't know how to change.

Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table - and reveals how you can claim it.

s much about "speaking in public" as it is about "public speaking, " Talking with Confidence for the Painfully Shy can help even the most shy person speak up and speak out in any business or social situation...

Integrating proven mindfulness practices and world-class leadership theory, The Mindful Leader is the essential guide for self-aware leadership. The book provides a practically grounded template for leaders to develop unprecedented levels of self-awareness, wellbeing, and effectiveness. Mindfulness provides practical tools for self-awareness, mental wellbeing, stress reduction, and more. When practiced through a leadership lens, it becomes much more than just another leadership guide.

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

A game-changing model for giving effective feedback to peers, employees, or even your boss--without offending or demotivating. How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average...

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler. Includes updated strategies on 21st-century topics like conducting effective online pre-call research, and using LinkedIn to generate referrals.

The must-have resource for HR managers who want to lessen the learning curve, succeed in their role, and set themselves up for future growth. The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments where employees can...

Beyond the Pitch is your guide to master communication and strengthen your public speaking skills. It will dismantle all myths and equip you with the tools you need to become an influential speaker.

A practical guide to build your emotional intelligence and develop social skills to strike confidently the conversation of life! Through this audiobook, build your social skills and have a list of social skills blunders to avoid. Understand confidence and gravitas and more importantly ways improve these. Today, social anxiety or people declaring themselves introverted on the spur of the moment is quite common, and this is largely due to a lack of social skills on the part of the majority of people.

Feeling overwhelmed by “adulting”? Budgets, deadlines, first jobs, interviews, online safety, tough conversations, it’s a lot. You want simple steps, not lectures. Tools you can use today, not someday. Here’s the promise. In just minutes a day, you’ll learn step-by-step skills to boost confidence, crush your goals, master your money, and build a brighter future, without the overwhelm.

Have you been finding it hard to stop punishing yourself with negative thoughts about yourself and situations around you and accepting yourself unconditionally? Do you ever feel like you’re losing a battle against anxiety, often wish you were more self-compassionate, happier, and emotionally intelligent? You are about to discover a highly effective approach to combating anxiety, negative thinking, self-blame, guilt, lack of self-compassion, and other negative emotions and unhealthy ways of thinking that have been making you unhappy and unfulfilled in life!

What do you have in common with West Point graduates, NFL players, and Fortune 500 CEOs? You too can learn effective leadership principles from two New York Times best-selling authors. John C. Maxwell will eloquently guide you on a journey through the five levels of relationships, capped with eight ways you can win with people. Brian Tracy’s leadership audio program offers proven ideas and strategies for setting standards of performance in your organization.