Career Skills

Like it or not, professional relationships are impacted - positively or negatively - by the ability to communicate. Customers are won or lost, employees are encouraged or demotivated, professional networks are expanded or extinguished - all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect, and sidestep common minefields when communicating gets critical.

Not getting what you want or living with what someone decides you deserve is exhausting and dispiriting. Linda Swindling provides principles, tactics, and strategies to help you show up powerfully to negotiate for the best deals at work and in life with confidence and integrity.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

In our rapidly evolving world, sharp, critical thinking and solid logic are more critical than ever. With the flood of information, opinions, and misinformation overwhelming our daily lives, the capacity to discern truth from falsehood, think clearly, and make well-informed decisions is not just an asset—it's a necessity. This book serves as a beacon for those looking to enhance their cognitive abilities. It's a practical guide offering a deep dive into critical thinking and logic.

As a manager, you know it takes more than just delegating tasks to your team to succeed. It takes building trust, having open communication, and offering complete transparency. That's where this book comes in. Offering innovative concepts and practical tips, it will help you build strong relationships with your team, communicate effectively, and empower them through coaching and delegation.

Strategic thinking has become a core competency for business leaders globally. Overused and under-defined, the term is often used interchangeably with other strategic management terms. This book delineates and defines strategic thinking as an advanced, conceptual cognitive capability, focusing on the nonlinear, divergent, a-rational, and informal nature of strategic thinking. This unique and practical book is an original primer of how successful strategists learn to think strategically.

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level.

Have you ever wondered why some people seem to grow stronger with every challenge, while others feel trapped by self-doubt? It’s frustrating to watch others make progress and question why you can’t experience the same breakthroughs. Negative thoughts have a way of creeping in, convincing you that your skills are limited and that you’re destined to remain where you are. This can weigh heavily on your heart, making it hard to believe there’s a path forward. But what if you could turn self-doubt into confidence?

You see the giant footprints the moment you walk through the door. The conference room is a swirling mess of tension, heaviness, anxiety, and peanut shells. Something is very wrong with your team. Everybody knows it, but nobody is talking about it. It’s obvious there’s an elephant in the room. Is it an Avoidephant, feeding off the fears of retaliation and exclusion? Perhaps it’s a Blamephant—whom we love to feed because it makes us feel better about ourselves. In Don’t Feed the Elephants!, Sarah explores how you can address the true elephant in the room: avoidance.

Ready to captivate any room and inspire action with every word? Imagine delivering speeches that leave audiences spellbound, commanding attention the moment you speak. In this transformative book, renowned speaker trainer Gerard Grogans reveals the techniques that help you tap into your innate charisma and authenticity by discovering your unique "It" Factor.

Have you ever wondered how different your life would be if you increased your confidence by just 10%? Paul McGee has – and in this audiobook, he explains what confidence is, where it comes from, why it's important, and how to develop it in yourself and others. Not only does the audiobook deal with confidence in business, romance, social situations, and all areas of life, it explodes common myths, including why 'over-confidence' and 'under-confidence' are both harmful. Loaded with practical tips on bouncing back from a setback and feeling confident in challenging situations

Body Language Sales Secrets helps salespeople at any level build rapport through active listening, invitational body language, and mirroring and reveals how their own body language can reinforce the perception of competence, relevance, and truth.

For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they’ll never learn - until now. Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic need of all: to be believed. He leverages his over 30 years of experience to equip listeners with empowering and practical tools for achieving business and social success.

Meet the 12 people that can accelerate your success - in business and in life. It's Who You Know is the long-awaited handbook to effective, productive, and influential networking.

Between the extremes of passive and aggressive styles is an effective, winning management approach - the assertive style. Assertive doesn't mean overbearing, pushy, or autocratic. It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate - all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when you need it, and the quality you receive. Motivate others to perform as expected.

Refinement of Manner will set you on a journey to a finer, more elegant lifestyle, while encouraging and challenging you to become the best person you can be in all areas of life. Social, career, financial, home life... you can balance it all with grace, poise, and talent you never thought you had. This is your way to a greater, more fascinating you! This is the book on becoming beyond mannerly to absolutely elegant and refined. Here are the tools to becoming a refined elegant woman of the 21st century.

Un guide pratique et accessible pour apprendre à développer son sens de la répartie ! Qui ne s'est jamais dit en sortant d'une réunion entre collègues ou d'un entretien d'embauche "C'est ça que j'aurais dû répondre ?" Vous aussi êtes de ceux qui, dans le feu de l'action, ne trouvent pas la réponse qui fait mouche ? Les mots ne vous viennent qu'une fois la joute verbale terminée et vous restez frustré de n'avoir pu vous défendre. Il ne tient qu'à vous de ne plus rester sans voix face à une taquinerie ou une question gênante en apprenant les secrets d'une bonne répartie.

This guide will provide the simple steps to enhance your communication skills at work leading to reduced office politics, great team work, and minimized work stress. You will discover: the communication techniques to apply in a workplace to attain job satisfaction; the essential ways to manage a difficult boss; how to lead a team using the right communication skills to accomplish a project successfully; nine strategies to become a brilliant public speaker; and more.

Unlock the potential of remote work with "Work From Home: Essential Skills to Make Money from Home by Typing," the first in the "Work From Home" series. This comprehensive guide walks you through everything you need to know to start earning money from the comfort of your home, using nothing more than your typing skills. Whether you're looking to supplement your income or transition to a full-time work-from-home lifestyle, this ebook provides step-by-step strategies, tips, and tools to help you succeed in online jobs like transcription, copywriting, data entry, and more.