Career Training

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.

Last year, US companies spent over $165 billon on training; while many training programs themselves provide valuable skills and concepts, even the best-designed programs are ineffective because the learned behaviors are not reinforced. Without reinforcement, learned information gets shuffled to the back of the mind in the "nice to know" file, never again to see the light of day. This book bridges the canyon between learning and doing by providing solid reinforcement strategies.

Liven up training with new, dynamic strategies for active participation. 101 More Ways to Make Training Active brings together a rich, comprehensive collection of training strategies and activities into one easy source. Designed for quick navigation, this useful guide is packed with classroom-ready ideas and 20 "how-to" lists to enliven any learning situation, helping you better engage their trainees and encourage active participation.

If trainers want to truly make an impact on organizations, what they need is a new mindset, not a new technique. Drawing on examples from major companies and their own years of experience, the authors inspire trainers to have the courage to break away from the usual ways of doing things and identify what is really needed and what really works.

Do you find yourself at a loss for words when you need to communicate with someone? This book will help you break the cycle of communicating ineffectively by teaching you how to read people's reactions and understand what they are thinking.

Pflichtlektüre für Unternehmerinnen und Unternehmer. Vor 16 Jahren schrieb Stefan Merath mit "Der Weg zum erfolgreichen Unternehmer" das bisherige deutsche Standardwerk für UnternehmerInnen. Mit seinem neuen Buch "Die Schwarzgurt-Unternehmer" schuf er nun sein Meisterwerk – die Pflichtlektüre für alle UnternehmerInnen aus kleinen und mittleren Unternehmen. Dieser Business-Roman erzählt die Geschichte des Unternehmers Jan, der sein Unternehmen zum Erfolg führen will, sich aber fühlt wie der Sklave im eigenen Unternehmen.

International voice coach Joanna Gray's latest book, Voice Training for Business, is a comprehensive guide to using your voice to best effect in the business world, whether you work for a company or are a sole trader or business owner.

A business start-up planner and toolkit for women in leadership, business, and beyond, Jefa in Training offers women entrepreneurs the female empowerment needed to take a side hustle to the next level. Whether it's learning to define your brand, set up a beta test group, or draft an LLC operating agreement, this compendium of lessons, anecdotes, and quotes teaches the next generation of women in business how to work for yourself and turn your ideas into something much bigger.

The Non-Manipulative Selling Method is based on quickly establishing a bond of trust with a prospect, thus enabling a salesperson to deal from a position of mutual respect. Today, Non-Manipulative Selling is used as a training resource among the world's leaders.

Martial arts business owners! In Martial Arts School Staff and Leadership Team Training, I'm revealing my entire system for recruiting, selecting, and training staff and leadership teams for martial arts school owners. Any style! Any system! Any school! You can easily adapt and use this system for training and developing your own staff and leadership team. And not only will you find out how to train them—you'll learn how to train them right so you keep your program quality high!

Today, driving innovation from within an organization is the single most important factor for a company's success. In Disrupt-It-Yourself, Simone Ahuja delivers a clear and practical playbook for harnessing and cultivating this essential practice of "intrapreneurship". Based on hundreds of interviews as well as on her consulting work in Fortune 500 companies, Ahuja describes the competencies of successful intrapreneurs and how they must be supported - before they leave.

DEI work is getting a bad reputation. But that’s because it’s not being done right, say veteran diversity consultants James O. Rodgers and Laura Kangas. Too many organizations are treating diversity training as a quick-hit, low-cost, check-the-box activity. Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results.

Next Level Sales Coaching offers insights to sales executives, customer-service managers, business owners, and other professional managers on strategies to overcome common challenges in building a "best in class" sales team. Sales performance can impact a company's revenue, profits, market share, and employee retention. The question is, how do you positively impact those goals? The answer is simple: Sales improve when your team is better trained, coached, and supported.

Developing and coaching the sales team by sitting in on their sales calls is one of the best ROI opportunities open to any organization, large or small. This book shows managers how to use these "ride-along" sessions - whether in-person or digital - to make the sales team more efficient and productive.

Das Praxishandbuch mit allem, was Sie für erfolgreiche Verhandlungen und Verkaufsgespräche wissen müssen. Wir alle verhandeln jeden Tag, privat und beruflich: Ob wir mit der Familie besprechen, wohin wir in unserem nächsten Urlaub fahren, abstimmen, wer welche Aufgaben im Haushalt übernimmt, im Job eine Gehaltserhöhung durchsetzen wollen oder oder oder... Gleich in welcher Situation Sie sich auch befinden: Sie erfahren in diesem Buch, wie Sie sich in Verhandlungs- und Verkaufssituationen am besten verhalten, um die beste Lösung zu erzielen.

Unverzichtbare Führungswerkzeuge, die jede moderne Führungskraft braucht Sie sind Führungskraft, die mit viel Verantwortung bedacht ist, die KPI s, stärkere Motivation der Mitarbeiter, höhere Beliebtheit, Umgang mit Generation Y und Hauptherausforderungen heutiger Führungskräfte erreichen und meistern will? Etablierte Führungsstrategien stoßen immer wieder an ihre Grenzen. Mitarbeiter fordern mehr Selbstbestimmung, die Digitalisierung zwingt zu einem Umdenken, der Arbeitsalltag fordert immer mehr Zeitmanagement. Das Veränderungstempo holt viele von uns ein.

Verkaufen war nie herausfordernder: Das Kaufverhalten hat sich tiefgreifend verändert. Im Zuge der Digitalisierung sind Kunden heute besser informiert, fordernder und schneller als je zuvor. Der neue Experte heißt Kunde! Auch die Zahl der Verkaufskanäle hat sich in den letzten zehn Jahren dramatisch vervielfacht. Einkaufsstrukturen und Entscheidungswege in Unternehmen haben sich massiv gewandelt. Also ist es nur noch eine Frage der Zeit, bis Roboter und Computerprogramme den Vertrieb übernehmen? Keineswegs, so die These von Vertriebskoryphäe Martin Limbeck.

Sadly there are approximately 10,000 puppy mills in the US; it is alarming! The purpose of breeding is not to make a profit but to fulfill a need. When the priority is the dogs' well-being and to provide quality to the customer, the money will come. That's why this book is packed with all the information to start a humane dog-breeding business where the main focus is the proper care of dogs.

Entrenar líderes se ha convertido en una necesidad imperiosa para las organizaciones que quieran sobrevivir en el tiempo. Es, de hecho, la esperanza más genuina para aprovechar y organizar el escenario crítico que hoy atravesamos. Entrenar líderes es un arte. Se trata de descubrir y modelar el estilo propio de servicio de aquellos que fueron llamados a conducir una empresa o una corporación. El éxito de este aprendizaje quedará cifrado en la manifestación de su amor a los demás, en sus ideas y en el coraje de producir acciones innovadoras.

Walter’s Career Guide: Why Getting a Job is Not Enough presents a fresh approach to brainsmart effective learning and career design, for young audiences. The book doesn’t offer quick fixes for developing your career. It presents an approach to raise the awareness level of the whole of the person. The author contends that true self-help must encourage the reader to be critical in the first place, and develop their self-thinking abilities, which is one quality of several when designing a first-hand life and becoming truly responsible for your destiny.