Church Management

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Are you a high potential? Your managers and HR department are constantly wondering that about you - and assessing whether or not you have what it takes to advance. Here's how to get them to answer yes. Being seen as a high potential leader is essential to getting promoted and reaching an organization's upper echelons, but most companies keep their top talent list a closely guarded secret. And the assessment process they use to decide who is and isn't a future leader is an even greater mystery.

In today’s polarized context, Christians often have committed, biblical rationales for very different positions. How can Christians navigate disagreements with both truth and love? Tim Muehlhoff and Rick Langer provide lessons from conflict theory and church history on how to negotiate differing biblical convictions in order to move toward Christian unity.

Paul Sparks, Tim Soerens, and Dwight J. Friesen have seen—in cities, suburbs, and small towns all over North America—how powerful the gospel can be when it takes root in the context of a place, at the intersection of geography, demography, economy, and culture. This is not a new idea—the concept of a parish is as old as Paul's letters to the various communities of the ancient church. But in an age of dislocation and disengagement, the notion of a church that knows its place and gives itself to where it finds itself is like a breath of fresh air, like a sign of new life.

Authors Eric Geiger (author of the best-selling Simple Church and Creature of the Word) and Kevin Peck argue that churches that consistently produce leaders have strong convictions to develop leaders, healthy cultures for leadership development, and helpful constructs to systematically and intentionally build leaders. All three are essential for leaders to be formed through the ministry of a local church.

El elemento crucial que separa una carrera brillante de una promedio es la habilidad para idear soluciones innovadoras a los retos laborales. Algunas investigaciones muestran que la relación directa entre las ideas y la rentabilidad, habilidades de pensamiento creativo son vitales para un...

How should Christians live their faith in the public arena? Twenty years ago, the first edition of Chuck Colson's Kingdoms in Conflict became a bestseller, a must-read for people interested in politics and the relationship between church and state. Now, with a passion for truth and moved by the...

Pete and Geri Scazzero developed The Emotionally Healthy (EH) Relationships Course over a 21-year period to directly address core biblical principles to guide you and others into an experience of discipleship that will deeply change your life. In the EH Relationships Course, everyone will...

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed...

Read by the author. If you want to change your career and circumstances but aren't sure how, this practical guide from business leader Jeff Henderson will help you reevaluate your purpose and determine your next best step. Navigating what's next in life--whether in your career, personal life, or...

Pastoral ministry today is often ruled by an emphasis on short-sighted goals, pragmatic results, and shallow thinking. Unfortunately, those in the academy tend to have the opposite problem, failing to connect theological study to the pressing issues facing the church today. Contemporary...

While we can't determine how God will act, we can be expectant and anticipate his work. And revivals are not just experienced-they can be led. James Choung and Ryan Pfeiffer have seen revival in their own ministries, with remarkable transformation in both individuals and communities. They unpack what revival looks like, how Christians can anticipate it, and how they can experience it in their own lives and in larger movements. They provide a model of revival leadership for Christians who want to facilitate and spread revival in their contexts.

In most cases, when a church needs a lawyer, it hires a lawyer. When it needs a plumber, it hires a plumber. But when it comes to making business decisions, most churches convene well-meaning but often inexperienced volunteers to form a committee, then they take a month and vote on the color to paint a door in the nursery. Conducting business this way kills the vision and drains the passion out of right-brained, creative, relational pastors and ministry leaders.

Read by the author. Easy, practical guidance on how to make the most out of your mentorship journey. Being a great mentor leads to thriving, engaged employees on both sides of the mentor-mentee relationship and helps drive renewed purpose. There are growing expectations and interest in business...

Working with volunteers can be a rewarding and exciting experience—for them as well as for those who recruit, train, and maintain their services. However, if church leaders are honest, they know there are times that it can be frustrating. They know that volunteers are essential, vital to...

Doctor-turned-pastor Scott Vaudrey shows listeners how to have stronger, more meaningful relationships by mastering the balance between building bridges and setting boundaries. We all have people in our lives who are difficult--a demanding boss, an annoying neighbor, a manipulative family member...

This book, Faith and Valor – Leading with the Seven Army Values, is more than a book on military leadership—it is a universal call to live with conviction, courage, and character. Rooted in Army doctrine and grounded in biblical truth, each chapter has shown how the timeless values of Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage shape effective leaders and men and women of substance and faith.

What if I told you that you were only one step away from unlocking new levels of maturity and growth in your church? The myth of the silver bullet still exists because we desperately want it to. We all prefer quick fixes and bandage solutions to the long, hard, slow work that produces real change. What if the solution isn't a new model or a complicated strategy but a shift in perspective? What if you could keep your church's current vision, values, and model and simply make a few microshifts...leading to macrochanges?

The world is a very different place from what it was just a few years ago. Today’s post-everything world is arguably more divisive, political, indifferent, and impatient than ever. While many believe that the best course of action is to find a way back to how things used to be, is that actually the best way forward? Given the many ways that our world has changed, it’s time for Christian leadership strategies to change, and for churches to approach making disciples, evangelism, and preaching differently than yesterday.

Código de honor es un libro que explora la importancia de construir una cultura de honor en el liderazgo. El libro reconoce principios como el respeto, aprecio y coraje como parte fundamental para el liderazgo en cualquier contexto, incluyendo el entorno de la iglesia. Brinda ideas y puntos de vista que pueden ayudar a los ministros a construir una cultura de honor en sus congregaciones, promoviendo relaciones saludables, confianza y liderazgo efectivo en el contexto de la fe.