Church Management

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Are you a high potential? Your managers and HR department are constantly wondering that about you - and assessing whether or not you have what it takes to advance. Here's how to get them to answer yes. Being seen as a high potential leader is essential to getting promoted and reaching an organization's upper echelons, but most companies keep their top talent list a closely guarded secret. And the assessment process they use to decide who is and isn't a future leader is an even greater mystery.

INSTANT NEW YORK TIMES BESTSELLER Unleash the power of transformative mentorship. You can change somebody’s life—and that can change the world. During the pandemic, Dina Powell McCormick and David McCormick watched as many Americans—including their six teenage daughters—were left...

Read by the author. If you want to change your career and circumstances but aren't sure how, this practical guide from business leader Jeff Henderson will help you reevaluate your purpose and determine your next best step. Navigating what's next in life--whether in your career, personal life, or...

What if I told you that you were only one step away from unlocking new levels of maturity and growth in your church? The myth of the silver bullet still exists because we desperately want it to. We all prefer quick fixes and bandage solutions to the long, hard, slow work that produces real change. What if the solution isn't a new model or a complicated strategy but a shift in perspective? What if you could keep your church's current vision, values, and model and simply make a few microshifts...leading to macrochanges?

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed...

Pete and Geri Scazzero developed The Emotionally Healthy (EH) Relationships Course over a 21-year period to directly address core biblical principles to guide you and others into an experience of discipleship that will deeply change your life. In the EH Relationships Course, everyone will learn...

In most cases, when a church needs a lawyer, it hires a lawyer. When it needs a plumber, it hires a plumber. But when it comes to making business decisions, most churches convene well-meaning but often inexperienced volunteers to form a committee, then they take a month and vote on the color to paint a door in the nursery. Conducting business this way kills the vision and drains the passion out of right-brained, creative, relational pastors and ministry leaders.

Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their...

Authors Eric Geiger (author of the best-selling Simple Church and Creature of the Word) and Kevin Peck argue that churches that consistently produce leaders have strong convictions to develop leaders, healthy cultures for leadership development, and helpful constructs to systematically and intentionally build leaders. All three are essential for leaders to be formed through the ministry of a local church.

El elemento crucial que separa una carrera brillante de una promedio es la habilidad para idear soluciones innovadoras a los retos laborales. Algunas investigaciones muestran que la relación directa entre las ideas y la rentabilidad, habilidades de pensamiento creativo son vitales para un...

Youth ministry isn't just meeting with students and teaching them God's truth. It also involves a myriad of administrative and operational details. Youth Ministry Management Tools 2.0 provides youth ministers and volunteers with helpful insights, advice, and practical resources to successfully...

Protecting the Sacred: A Church Officer’s Guide to Effective Risk Management is the ultimate playbook for pastors, church administrators, and ministry leaders seeking to fortify their ministries against unseen dangers. This essential guide doesn’t just highlight risks—it equips you with proven strategies to safeguard what matters most: your people, your property, and your church’s reputation.

Learn how to build and maintain champion level teams, then lead your team to the peak level of success regardless of the field you're in. Individual all-stars can only take you so far. Ultimately, success--whether in business, family, church, athletic teams, or any other organization--is...

John C. Maxwell breaks down the personal characteristics necessary for becoming an effective team player. Leadership expert John C. Maxwell follows his bestselling The 17 Indisputable Laws of Teamwork with this powerfully succinct companion book. Stating that great team players are developed...

While we can't determine how God will act, we can be expectant and anticipate his work. And revivals are not just experienced-they can be led. James Choung and Ryan Pfeiffer have seen revival in their own ministries, with remarkable transformation in both individuals and communities. They unpack what revival looks like, how Christians can anticipate it, and how they can experience it in their own lives and in larger movements. They provide a model of revival leadership for Christians who want to facilitate and spread revival in their contexts.

In a world where leadership doesn't always know where we are headed, knowing how to get there can be even more challenging. In Loved Based Leadership, Dr. Maria Church builds and expands on her successful Loved Based Leadership model developed a decade ago. In this 10th Anniversary Edition, she explores the need for leadership based not on fear or intimidation, but on respect for self, respect for others, honor, and integrity

Working with volunteers can be a rewarding and exciting experience—for them as well as for those who recruit, train, and maintain their services. However, if church leaders are honest, they know there are times that it can be frustrating. They know that volunteers are essential, vital to...

In this guidebook by John C. Maxwell, discover how to equip yourself with tools and strategies that help you accomplish what you can’t alone. One is too small a number to achieve greatness, so don't settle for what you can accomplish alone. New York Times best-selling author and leadership...

Ministry isn’t supposed to drain your soul. But far too many pastors, missionaries, and ministry leaders find themselves exhausted, overwhelmed, and on the edge of burnout—wondering if excellence in ministry is even possible without sacrificing their health, family, or joy. This practical, biblically grounded guide is for leaders who are passionate about serving God with excellence—but are ready to do so in a healthier, more sustainable way.