Community Management

After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm...

From the bestselling author of Team of Teams and My Share of the Task, an entirely new way to understand risk and master the unknown. Retired four-star general Stan McChrystal has lived a life associated with the deadly risks of combat. From his first day at West Point, to his years in...

Community Market Fit is a powerful guide for founders, creators, and marketers who want to build thriving communities around their products, brands, or ideas. In a world where attention is fragmented and loyalty is rare, this book shows you how to create something people actually want to be part of. Through timeless principles, real-world case studies, and modern strategy, you’ll learn how to craft communities that fuel word-of-mouth, drive sustainable growth, and turn customers into evangelists.

A revealing and practical guide to community organizing that pulls together the accumulated lessons, strategies, and secrets from Si Kahn's 44 years of experience at the forefront of many civil rights, labor rights, and other social justice battles.

From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so...

Winner NATIONAL JEWISH BOOK AWARDS in Contemporary Jewish Life & Practice Myra H. Kraft Memorial Award A crucial new lens on repentance, atonement, forgiveness, and repair from harm—from personal transgressions to our culture's most painful and unresolved issues. American culture focuses on...

Community shapes our identity, quenches our thirst for belonging, and bolsters our physical, mental, emotional, and economic health. But in the chaos of modern life, community ties have become unraveled, leaving many feeling afraid or alone in the crowd, grasping at shallow substitutes for true community. In this thoughtful and moving book, Paul Born describes the four pillars of deep community: sharing our stories, taking the time to enjoy one another, taking care of one another, and working together for a better world.

Winner of the 2019 National Business Book Award A groundbreaking take on how complexity causes failure in all kinds of modern systems—from social media to air travel—this practical and entertaining book reveals how we can prevent meltdowns in business and life. A crash on the Washington, D.C...

What if there was a way to instantly see your reality with the clarity of a coach – unencumbered by the baggage of you being you? In Distancing, bestselling author and former submarine captain David Marquet (Turn the Ship Around!) and psychology professor Michael Gillespie introduce a powerful...

Brian Buffini, an Irish immigrant who went from rags to riches, shares his strategies for anyone who wants to achieve the American dream in this New York Times and Wall Street Journal bestseller. Brian Buffini embodies the classic rags to riches tale: born and raised in Dublin, Ireland, he...

We are in the midst of a startup revolution. The growth and proliferation of innovation-driven startup activity is profound, unprecedented, and global in scope. Today, it is understood that communities of support and knowledge-sharing go along with other resources. The importance of collaboration and a long-term commitment has gained wider acceptance. The Startup Community Way explores what makes startup communities thrive and how to improve collaboration in these rapidly evolving, complex environments.

You are a successful, intelligent person with so much to feel good about. But when you are confronted with the omnipresent clutter in your life, you feel like a failure. No matter how hard you try to get organized, you can’t figure out how to make the clutter go away for good. You can tell that there’s something bigger going on, but you have no idea what it is. You’re stuck. The good news is, you absolutely can learn how to free yourself from clutter.

Must-Have Advice on Running Effective and Organized Meetings Easy, accessible, and to the point. Robert's Rules of Order gives you everything you need to know to conduct shorter, fairer, and more orderly meetings. In this new and improved update, you'll find: -The fundamentals of parliamentary...

In today’s fast-paced environment, the speed at which communication travels and the resounding calls for police accountability demonstrate a need for purposeful communications embedded in a strategic mindset. When done right, strategic communication can increase transparency, build trust, and encourage active community participation. Chief Cook has distilled over thirty years of experience into timely lessons filled with practical solutions you can begin implementing right away.

In DBAFD, Milstein asserts that it’s incumbent upon leadership to promote and model strong, meaningful relationships throughout the community. At the basis of all relationships is trust, and while trust can be built through competency, reliability, and intimacy, it is easily destroyed when leaders’ raging egos are manifested too much of the time.

For readers of Together and The Art of Gathering How moving from transactional to transformational relationships and organizations can save our democracy, nurture our connections, and make us happier and healthier. Powerful institutions, from schools to tech and social media companies, create...

Bill Willits and best-selling author Andy Stanley share their successful approach, which has resulted in nearly 8,000 adults becoming involved in small groups at North Point Community Church in Atlanta . Simply put, the five principles clearly described here have passed the test. This is not just another book about community; this is a book about strategy - strategy that builds a small group culture.

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestsellerRaving Fans, are back with Gung Ho!-an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. Through the inspirational story of...

Paul Sparks, Tim Soerens, and Dwight J. Friesen have seen—in cities, suburbs, and small towns all over North America—how powerful the gospel can be when it takes root in the context of a place, at the intersection of geography, demography, economy, and culture. This is not a new idea—the concept of a parish is as old as Paul's letters to the various communities of the ancient church. But in an age of dislocation and disengagement, the notion of a church that knows its place and gives itself to where it finds itself is like a breath of fresh air, like a sign of new life.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal...