Computer Services

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time-from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach - public interest technology - that has the potential to transform the way governments and nonprofits around the world solve problems.

Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.

Avez-vous remarqué que l’intelligence artificielle est le sujet de l’heure? Pourtant, depuis plus d’une décennie, cette réalité a changé radicalement nos vies, bien dissimulée dans notre nouvelle réalité virtuellement numérique. Après avoir partagé sa vision de la « Présence » avec un 1er livre dans le contexte des affaires et du marketing afin d'améliorer les relations clients et employés dans la réalité numérique, ce 2e livre exprime la même volonté de préserver la qualité relationnelle entre nous.

Just like the meteor that likely precipitated the end of the dinosaurs, social media is having a monumental impact on the world's economy; a change so dramatic that it has created a new business era. Welcome... to the Social Age. What does the Social Age mean for your business? Containing stories, analysis of real-world scenarios, and indispensable guidance, A World Gone Social gives you the tools and information you need to survive - and thrive - in a business climate in which customers hold all the cards...

Your reputation defines how people see you and what they will do for you. It determines whether your bank will lend you money to buy a house or car; whether your landlord will accept you as a tenant; which employers will hire you and how much they will pay you. It can even affect your marriage prospects.

Are you ready to embark on a rewarding career with the TSA? Whether you're interested in becoming a TSA officer, advancing to leadership roles, or simply looking to improve your chances of success, this comprehensive guide provides all the essential information you need to excel in your TSA career path.

This gripping harem story brings tension and suspense to the ever-changing relationship between a man and his lesbian neighbors. From the first time they met, a spark of attraction turns into a burning flame that can not be denied, no matter how hard they try. This story of desire, tension, and jealousy pulls at them as they try to hide their emotions from those around them. This forbidden desire would shatter their worlds if they gave in. Follow the twists and turns of this relationship as the delicious tension builds in this spicy, forbidden romance.

The vast US network of natural gas, crude oil, and refined product pipelines is integral to US energy supply and also has vital links to other critical infrastructure such as power plants and airports. This network is vulnerable to cyberattacks. Pipeline companies employ technologies which enable them to achieve business and operational efficiencies, but these technologies are susceptible to cybersecurity risks - and these risks have been growing. The May 2021 ransomware attack against the Colonial Pipeline, which disrupted gasoline supplies throughout the East Coast.

The Tech Nerds’ Guide to Career Success: Seven proven lessons to unlock your growth in an IT service, shares a business parable that is searing, humorous, and filled with wise guidance. The hero Marty is like you: a very capable tech nerd, with a high work ethic and strong desire to contribute. But his career is stalled and he’s frustrated. By chance, Marty meets an industry veteran who agrees to guide him. The seven lessons allow Marty to remove career limiting mistakes—and turn them into advantages.

Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.

Discover the transformative power of artificial intelligence in the world of advertising with ‘The AI Edge in Advertising’. This comprehensive guide features 20 actionable prompts designed to help professionals accelerate and personalize customer service, optimizing their workflow and deepening client connections. With over 15 years in the advertising industry, author Stephanie Fischer shares valuable insights and practical strategies to revolutionize the way you engage with clients.

Since the public release of Open AI’s ChatGPT, Google’s Bard, and other similar systems, some Members of Congress have expressed interest in the risks associated with “generative artificial intelligence (AI).” Although exact definitions vary, generative AI is a type of AI that can generate new content—such as text, images, and videos—through learning patterns from pre-existing data.