Conflict Communication

The must-have resource for HR managers who want to lessen the learning curve, succeed in their role, and set themselves up for future growth. The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments where employees can...

How to Read a Person Like a Book teaches listeners how to understand the strangers, friends, work colleagues around them by reading their body language...

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.

John C. Maxwell shows how the best leaders in any organization learned to be successful by having a good mentor. Through this essential and easy-to-read reference book, international leadership expert John C. Maxwell gives you the bottom line on mentoring--what it is, why you should do it, and...

New and revolutionary ideas and perspectives on the central management issues of tomorrow by the man Warren Bennis calls ""the most important management thinker of our time."" In this major new work, Peter F. Drucker discusses how the new paradigms of management will change our basic assumptions...

The founder and CEO of Path North, Georgetown University professor, and former White House advisor teaches you how to find meaning, balance, and purpose throughout your career while reaching the highest levels of professional achievement—how to do well without losing yourself. Throughout his...

The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable? Here’s some good news: There are sociologically sound ways to deescalate conflict and win negotiations without acting like a jerk. Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary - whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot. When it comes to your current (or next) conflict, remember that resolution starts with de-escalation.

A Harvard MBA shares her revolutionary program for using marketing tactics to find a husband after age 35. This is “Marriage 911”! For many single women over the age of 35, the rules for finding the right mate have changed. There are fewer eligible men and fewer opportunities to meet them...

Dialogue provides practical guidelines for one of the essential elements of true partnership--learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to...

From listing to shipping, follow the pros' steps for eBay success! More than a million folks are earning regular income on eBay, and here's the fun and easy way to join them! The #1 eBay expert shows you how to set up your business, find and manage inventory, use auction management software to...

Discover the tools of leadership to revolutionize your workplace. Tim Stevens traveled an alternative road—leaving high school and immediately joining a national non-profit organization. He rose quickly through the ranks of leadership, but nine years later left it all behind to help an upstart...

“The ultimate takedown.” – New York Times Book Review Award-winning New York Times reporters Sheera Frenkel and Cecilia Kang unveil the tech story of our times in a riveting, behind-the-scenes exposé that offers the definitive account of Facebook’s fall from grace. Once one of Silicon...

A long-awaited follow-up to the New York Times bestselling Search Inside Yourself shows us how to cultivate joy within the context of our fast-paced lives and explains why it is critical to creativity, innovation, confidence, and ultimately success in every arena. In Joy on Demand, Chade-Meng...

Social psychologist and Stanford professor Brian Lowery presents a provocative, powerful theory of identity, arguing that there is no essential ""self""—our selves are social creations of those with whom we interact —exploring what that means for who we can be and who we allow others to be...

Diagnosed with a terminal illness, a leading marketing consultant discovers that what he has learned about persuading others might help him save his own life. Ray Edwards was one of the top marketers and copywriters in the business with A-list clients like Tony Robbins, Jack Canfield, and...

An admiring portrait of the pioneering entrepreneur from the former CNBC host and Forbes editor. One of the most influential figures of our time, Elon Musk is the most talked about man in America who isn’t running for president (yet!). In The Leadership Genius of Elon Musk, veteran business...

An expert on the psychology of decision making at Berkeley’s Haas School of Business helps readers calibrate their confidence, arguing that some confidence is good, but overconfidence can hinder growth. A surge of confidence can feel fantastic—offering a rush of energy, even a dazzling...

The best up-to-date advice on getting funding from governments, corporations, and foundations Whether you're a first-time grant writer or a veteran fundraiser, putting together a grant proposal can be a daunting task. Thankfully, this up-to-date insider's guide shows you step-by-step how to...

In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range...