Conflict Communication

A sharp and illuminating history of one of capitalism’s longest running tensions—the conflicts of interest among public company directors, managers, and shareholders—told through entertaining case studies and original letters from some of our most legendary and controversial investors and...

Build healthy boundaries, manage difficult relationships, and live a happy life in accordance with your personal values with this unique, activity-based supplement to start or support your therapy practice. Setting boundaries can be tough—you don’t want to disappoint other people, but you...

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

Ugly Americans is the true story of John Malcolm, a Princeton graduate who traveled halfway around the world in search of the American dream and pulled off a trade that could be described as the biggest deal in the history of the financial markets. Without speaking a word of Japanese, with...

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.

From respected journalist, professor, and founder of the Writer's Symposium by the Sea, a book that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature Like a Professor. “Dean Nelson is one of the best interviewers around.”—Anne Lamott...

Includes an audiobook-exclusive interview with the author! Make achieving your goals and finding success possible with this one-of-a-kind guide by Robert Irvine, popular host of Food Network’s Restaurant: Impossible. Audio book includes exclusive bonus audio content! Robert Irvine knows a...

A revolutionary new guide to negotiating in the face of stress and adversity—from an award-winning professor of negotiation and conflict management who teaches at NYU’s Stern School of Business and Columbia’s School of International & Public Affairs. Negotiation is hard. It’s especially...

The influential New York Times bestselling authors—the “apostles of appreciation” Chester Elton and Adrian Gostick—provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability. Workers want and...

Every company has it at one point. But all too often, it gets lost along the way, leaving the company--and its workers--with an unclear sense of direction. Now the co-author of The 22 Immutable Laws of Marketing offers solutions for restoring the dispersed focus of a company back to its key...

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

In this groundbreaking guide, a management expert outlines the transformative leadership skill of tomorrow—one that can make it possible to build truly diverse and inclusive teams which value employees’ need to belong while being themselves. Humans have two basic desires: to stand out and to...

Connect with loved ones, be a more effective speaker in the workplace, and get your message across clearly by learning how to be a better communicator. If you answered yes to any of the previous questions, don’t worry. It’s never too late to turn things around and become a more effective and impactful speaker. Conveying a message clearly is more of an art form than a science, and those that have learned to master it become more successful, confident, and dare we say it - popular.

Word Power is an easy-to-follow series of vocabulary lessons from master linguist Peter Funk. His proven techniques will dramatically help you to improve your vocabulary and express yourself more clearly and forcefully. You will also gain the confidence that comes from having exactly the right...

Of all the working relationships you have with colleagues, the one with your boss is probably the most important. How it functions can make the all difference between looking forward to going to work in the morning, or actively dreading it. Moving part of the relationship online, and having to communicate via emails or video calls, has the potential to make things even more challenging. Whether you already have a good relationship that you want to build on, or a fraught one that you feel can be improved, this audiobook can help.

""It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business “We live in a Tom Peters world...

In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations...

“Siegel shows us how to successfully navigate situations that may arise at work, in the home, or in personal relationships. More, he shows how, if the cards are played right, everyone walks away a winner—an empowering feeling if ever there was one.” — Chris Gardner, author of The Pursuit...

Communication experts offer examples and expertise about end-of-life conversations to inspire, teach, and encourage the reader to have their own and to grow from them. Death is one thing we cannot control. We will all face the death of a loved one. And many, if not most, people in our culture...

Your success in this world is proportional to your ability to manage the world and get what you need while building sustainable relationships. Communication in its various forms is the technology that allows you to do this. This is a handbook or a dictionary of communication related situations...